IBM Network Card 59P5712 User Manual

IBM FAStT Host Adapter  
Installation and User's Guide  
 
IBM FAStT Host Adapter  
IBM  
Installation and User's Guide  
 
Note: Before using this information and the product it supports, be sure to read the general information under Appendix D,  
“Warranty information” on page 35 and Appendix E, “Notices” on page 47.  
Fourth Edition (June 2002)  
Copyright International Business Machines Corporation 1998, 2002. All rights reserved.  
Note to U.S. Government Users — Documentation related to restricted rights — Use, duplication or disclosure is subject to  
restrictions set forth in GSA ADP Schedule Contract with IBM Corp.  
 
Contents  
Safety Information  
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
v
About this book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix  
How this book is organized . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix  
Notices used in this book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
x
Part I. Hardware installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Chapter 1. Hardware overview  
1
. . . . . . . . . . . . . . . . . . . . . . . . . . . 3  
What is Fibre Channel? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3  
Fibre Channel adapter features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3  
Chapter 2. Installing the adapter  
. . . . . . . . . . . . . . . . . . . . . . . . . . 5  
Preinstallation procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5  
. . . . . . . . . . . . . . . . . . . . . . . . 6  
Installing the IBM FAStT Host Adapter  
Chapter 3. Troubleshooting  
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9  
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9  
Hardware problems  
System configuration problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9  
Fibre Channel problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9  
Part II. Software installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11  
Chapter 4. Software overview . . . . . . . . . . . . . . . . . . . . . . . . . . . 13  
Chapter 5. Installing the Windows NT and Windows 2000 device drivers  
15  
Installing Windows NT and Windows 2000 . . . . . . . . . . . . . . . . . . . . . 16  
Adding the Windows NT driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16  
Adding the Windows 2000 driver . . . . . . . . . . . . . . . . . . . . . . . . . . . 17  
Updating the Windows NT device driver  
Updating the Windows 2000 device driver  
. . . . . . . . . . . . . . . . . . . . . . 17  
. . . . . . . . . . . . . . . . . . . . . 18  
Chapter 6. Installing the Novell NetWare device driver  
. . . . . . . . . . . 19  
. . . . . . . . . . . . . . . . . . . . 19  
NetWare device driver files and parameters  
Installing the NetWare 5.1 device driver . . . . . . . . . . . . . . . . . . . . . . . 19  
Part III. Appendices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21  
Appendix A. Fast!UTIL  
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23  
Fast!UTIL options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23  
Appendix B. Adapter operating environment and specifications  
. . . . . 31  
Appendix C. Getting help and technical assistance  
. . . . . . . . . . . . . 33  
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33  
Before you call  
Appendix D. Warranty information . . . . . . . . . . . . . . . . . . . . . . . . 35  
Warranty period . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35  
Copyright IBM Corp. 1998, 2002  
 
iii  
IBM Statement of Limited Warranty  
. . . . . . . . . . . . . . . . . . . . . . . . . 38  
Appendix E. Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47  
Edition Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47  
Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48  
Electronic emission notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48  
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51  
iv FAStT Host Adapter Installation and User's Guide  
 
Safety Information  
Before installing this product, read the Safety Information.  
Antes de instalar este produto, leia as Informações de Segurança.  
Pred instalací tohoto produktu si prectete prírucku bezpecnostních instrukcí.  
Læs sikkerhedsforskrifterne, før du installerer dette produkt.  
Lees voordat u dit product installeert eerst de veiligheidsvoorschriften.  
Ennen kuin asennat tämän tuotteen, lue turvaohjeet kohdasta Safety Information.  
Avant d'installer ce produit, lisez les consignes de sécurité.  
Vor der Installation dieses Produkts die Sicherheitshinweise lesen.  
Prima di installare questo prodotto, leggere le Informazioni sulla Sicurezza.  
Les sikkerhetsinformasjonen (Safety Information) før du installerer dette produktet.  
Antes de instalar este produto, leia as Informações sobre Segurança.  
Pred inštaláciou tohto zariadenia si pečítaje Bezpečnostné predpisy.  
Antes de instalar este producto, lea la información de seguridad.  
Läs säkerhetsinformationen innan du installerar den här produkten.  
Copyright IBM Corp. 1998, 2002  
 
v
1
DANGER  
Electrical current from power, telephone, and communication  
cables is hazardous.  
To avoid a shock hazard:  
– Do not connect or disconnect any cables or perform  
installation, maintenance, or reconfiguration of this product  
during an electrical storm.  
– Connect all power cords to a properly wired and grounded  
electrical outlet.  
– Connect to properly wired outlets any equipment that will be  
attached to this product.  
– When possible, use one hand only to connect or disconnect  
signal cables.  
– Never turn on any equipment when there is evidence of fire,  
water, or structural damage.  
– Disconnect the attached power cords, telecommunications  
systems, networks, and modems before you open the  
device covers, unless instructed otherwise in the installation  
and configuration procedures.  
– Connect and disconnect cables as described in the  
following table when installing, moving, or opening covers  
on this product or attached devices.  
To Connect:  
To Disconnect:  
1. Turn everything OFF.  
1. Turn everything OFF.  
2. First, attach all cables to devices.  
3. Attach signal cables to connectors.  
4. Attach power cords to outlet.  
5. Turn device ON.  
2. First, remove power cords from outlet.  
3. Remove signal cables from connectors.  
4. Remove all cables from devices.  
vi FAStT Host Adapter Installation and User's Guide  
 
3
CAUTION:  
When laser products (such as CD-ROMs, DVD drives, fiber optic  
devices, or transmitters) are installed, note the following:  
– Do not remove the covers. Removing the covers of the laser  
product could result in exposure to hazardous laser radiation.  
There are no serviceable parts inside the device.  
– Use of controls or adjustments or performance of procedures other  
than those specified herein might result in hazardous radiation  
exposure.  
DANGER  
Some laser products contain an embedded Class 3A or Class  
3B laser diode. Note the following.  
Laser radiation when open. Do not stare into the beam, do not  
view directly with optical instruments, and avoid direct  
exposure to the beam.  
Class 1 laser statement  
Class 1 Laser Product  
Laser Klasse 1  
Laser Klass 1  
Luokan 1 Laserlaite  
Appareil A Laser de Classe 1  
IEC 825-1:1993 CENELEC EN 60 825  
Safety Information vii  
 
viii FAStT Host Adapter Installation and User's Guide  
 
About this book  
This book provides instructions for installing and customizing the configuration of  
your IBMFAStT Host Adapter and connected devices, and for installing and  
updating the device drivers. It also provides information on troubleshooting your  
IBM FAStT Host Adapter. To set up your IBM FAStT Host Adapter, see Chapter 2,  
“Installing the adapter” on page 5 for detailed information.  
How this book is organized  
This book is comprised of the following parts:  
Part I. Hardware installation  
Chapter 1, “Hardware overview,” describes the IBM FAStT Host Adapter.  
This chapter includes an overview of the IBM FAStT Host Adapter features.  
Chapter 2, “Installing the adapter,” contains the information and instructions  
needed to prepare and install the IBM FAStT Host Adapter.  
Chapter 3, “Troubleshooting,” covers the type of installation problems that  
can cause the IBM FAStT Host Adapter to function incorrectly.  
Part II. Software installation  
Chapter 4, “Software overview,” provides preinstallation information for  
installing the device drivers.  
Chapter 5, “Installing the Windows NT and Windows 2000 device drivers,”  
provides instructions for installing MicrosoftWindows NTand Windows  
2000 device drivers.  
Chapter 6, “Installing the Novell NetWare device driver,” provides  
instructions for installing the NetWare device driver in a system that is  
running Novell NetWare.  
Part III. Appendices  
Appendix A, “Fast!UTIL,” provides detailed configuration information for  
users who want to customize the configuration of the IBM FAStT Host  
Adapter and connected devices.  
Appendix B, “Adapter operating environment and specifications,” contains  
the IBM FAStT Host Adapter operating environment and specification  
information.  
Appendix C, “Getting help and technical assistance,” provides information  
about getting help, service, technical assistance, or additional product  
information.  
Appendix D, “Warranty information,” provides information about product  
warranty service and support.  
Appendix E, “Notices,” contains product notices and trademarks.  
Copyright IBM Corp. 1998, 2002  
 
ix  
Notices used in this book  
The caution and danger statements used in this book also appear in the  
multilingual Safety Information book that comes with the IBM FAStT Host Adapter.  
Each caution and danger statement is numbered for easy reference to the  
corresponding statements in the safety book.  
The following types of notices and statements are used in this book:  
Note: These notices provide important tips, guidance, or advice.  
Important: These notices provide information or advice that might help you  
avoid inconvenient or problem situations.  
Attention: These notices indicate possible damage to programs, devices, or  
data. An attention notice is placed just before the instruction or situation in  
which damage could occur.  
Caution: These statements indicate situations that can be potentially  
hazardous to you. A caution statement is placed just before the description of  
a potentially hazardous procedure step or situation.  
Danger: These statements indicate situations that are potentially lethal or  
extremely hazardous to you. A danger statement is placed just before the  
description of a potentially lethal or extremely hazardous procedure step or  
situation.  
x
FAStT Host Adapter Installation and User's Guide  
 
Part I. Hardware installation  
Chapter 1. Hardware overview  
. . . . . . . . . . . . . . . . . . . . . . . . . . . 3  
What is Fibre Channel? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3  
Fibre Channel adapter features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3  
Chapter 2. Installing the adapter  
. . . . . . . . . . . . . . . . . . . . . . . . . . 5  
Preinstallation procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5  
Handling static-sensitive devices  
What you need for the installation  
. . . . . . . . . . . . . . . . . . . . . . . . . . 5  
. . . . . . . . . . . . . . . . . . . . . . . . . 5  
Adapter layouts  
Installing the IBM FAStT Host Adapter  
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6  
. . . . . . . . . . . . . . . . . . . . . . . . 6  
Chapter 3. Troubleshooting  
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9  
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9  
Hardware problems  
System configuration problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9  
Fibre Channel problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9  
Copyright IBM Corp. 1998, 2002  
 
1
2
FAStT Host Adapter Installation and User's Guide  
 
Chapter 1. Hardware overview  
The IBMFAStT Host Adapter is a high-performance, direct memory access  
(DMA), bus-master, host adapter designed for high-end systems. The function and  
performance are derived from the ISP2200A chip, making this FAStT Host Adapter  
a leading-edge host adapter.  
The ISP2200A chip combines a powerful RISC processor, a Fibre Channel protocol  
manager (FPM) with gigabit transceivers, and a 64-bit peripheral component  
interconnect (PCI) local bus interface in a single-chip solution. The IBM FAStT  
Host Adapter supports all Fibre Channel (FC) peripheral devices that support  
private-loop direct attach (PLDA) and fabric-loop attach (FLA).  
What is Fibre Channel?  
Fibre Channel technology is outlined in the Information Systems - Fibre Channel  
Protocol for SCSI (small computer system interface - FCP) standard, revision 12,  
30 May 1995. Fibre Channel is a high-speed data transport technology used for  
mass storage and networking. The IBM FAStT Host Adapter connects:  
Mainframe computers  
Super computers  
Workstations  
Storage devices  
Servers  
Using a Fibre Channel arbitrated loop (FC-AL), 126 devices can be supported,  
compared to 15 devices with Ultra SCSI.  
Fibre Channel supports data transfer rates of 100 MB per second, which is more  
than twice that of Ultra SCSI (40 MB per second). A multimode optical interface is  
used for distances up to 500 meters. With increased connectivity and performance,  
Fibre Channel is the technology preferred and used by system designers.  
Fibre Channel adapter features  
Fibre Channel adapter features include:  
Compliance with Third Generation Fibre Channel Physical and Signaling  
Interface - 3 (PC-PH-3), revision 9.2  
Compliance with Fibre Channel Arbitrated Loop (FC-AL-2) standard  
Compliance with IntelPCI version 2.2 specification  
Compliance with U.S. and international safety and emissions standards  
Support for bus-master DMA  
Fast!UTIL basic input/output system (BIOS) utility program to customize the  
configuration parameters on the IBM FAStT Host Adapter and attached drives  
Supports Fibre Channel SCSI (FCP-SCSI) and internet protocol (IP) protocols  
Supports point-to-point fabric connection (F-PORT FABRIC LOGIN)  
Supports Fibre Channel service (Classes 2 and 3)  
Copyright IBM Corp. 1998, 2002  
 
3
32 bit or 64 bit, 66 or 33 MHz operation  
Simultaneous mixed-peripheral configurations and startable device support for  
Fibre Channel devices that meet the following standards:  
– Fibre Channel — Private Loop Direct Attach Technical Report (FC-PLDA)  
revision 1.10, 17 February 1997  
– Fibre Channel — Fabric Loop Attachment Technical Report (FC-FLA)  
revision 2.1, 12 July 1997  
4
FAStT Host Adapter Installation and User's Guide  
 
Chapter 2. Installing the adapter  
This chapter contains instructions for preparing and installing the IBM FAStT Host  
Adapter.  
Preinstallation procedures  
Before you begin  
Read “Handling static-sensitive devices.”  
Read “What you need for the installation.”  
Handling static-sensitive devices  
Attention: Static electricity can damage electronic devices and your system. To  
avoid damage, keep static-sensitive devices in their static-protective package until  
you are ready to install them.  
To reduce the possibility of electrostatic discharge, observe the following  
precautions:  
Limit your movement. Movement can cause static electricity to build up around  
you.  
Handle the device carefully, holding it by its edges or its frame.  
Do not touch solder joints, pins, or exposed printed circuitry.  
Do not leave the device where others can handle and possibly damage the  
device.  
While the device is still in its static-protective package, touch it to an unpainted  
metal part of the system unit for at least two seconds. (This drains static  
electricity from the package and from your body.)  
Remove the device from its package and install it directly into your system unit  
without setting it down. If it is necessary to set the device down, place it in its  
static-protective package. Do not place the device on your system unit cover  
or on a metal table.  
Take additional care when handling devices during cold weather because  
heating reduces indoor humidity and increases static electricity.  
What you need for the installation  
To install the IBM FAStT Host Adapter in your server, you need an optical,  
multimode cable with an SC-style duplex connector.  
Copyright IBM Corp. 1998, 2002  
 
5
Adapter layouts  
The following figure identifies the adapter components referred to in this chapter.  
J1  
ISP2200  
Installing the IBM FAStT Host Adapter  
Before you begin the installation, write down the serial number of the IBM FAStT  
Host Adapter. In the event that the nonvolatile random access memory (NVRAM)  
is damaged, the system will prompt you for the IBM FAStT Host Adapter serial  
number.  
Attention: To avoid damage to your fiber-optic cables, follow these guidelines:  
Do not route the cable along a folding cable-management arm.  
When attaching fiber-optic cables to a device on slide rails, leave enough slack  
in the cables so that they do not bend to a radius smaller than 76 mm (3 in.)  
when extended or become pinched when retracted.  
Route the cable away from places where it can snag on other devices in the  
rack.  
Do not over tighten the cable straps or bend the cables to a radius smaller than  
76 mm (3 in.).  
Do not put excess weight on the cable at the connection point and be sure that  
the cable is well supported.  
Follow these steps to install the IBM FAStT Host Adapter in your server:  
1. Check the system board and make any configuration changes needed to  
accommodate the IBM FAStT Host Adapter.  
2. Turn off the peripheral devices, then the server.  
3. Disconnect the power cords.  
4. Remove the server cover.  
5. Remove the slot cover.  
6. Choose any PCI bus slot that supports 32 or 64-bit adapters. You can install  
the adapter in a 64-bit PCI slot if one is available. If a 64-bit slot is not  
available, then you can use a 32-bit PCI slot.  
7. Align the adapter with the expansion slot. Carefully press the adapter into the  
slot until it is fully seated.  
6
FAStT Host Adapter Installation and User's Guide  
 
8. Secure the adapter in place.  
9. Connect one end of the fiber-optic cable from the device to the J1 connector on  
the adapter.  
10. Carefully install and secure the server cover.  
11. Connect the power cables.  
12. Turn on all external Fibre Channel devices; then, turn on the server. The  
following information displays:  
QLogic Corporation  
QLA2xxx PCI Fibre Channel ROM BIOS Version X.XX  
Copyright (C) QLogic Corporation 1998 All rights reserved.  
Press <Alt+Q> for Fast!UTIL  
BIOS for Adapter X is disabled.  
ROM BIOS not installed.  
To display the Fibre Channel devices, press Alt+Q; then, use the utility program.  
See Appendix A, “Fast!UTIL” on page 23 for detailed utility information.  
See “Part II. Software installation” on page 11 for detailed instructions on how to  
install the device drivers.  
If the information displayed is not correct and you have checked the adapter  
configuration, see Chapter 3, “Troubleshooting” on page 9 for troubleshooting  
information.  
Chapter 2. Installing the adapter  
 
7
8
FAStT Host Adapter Installation and User's Guide  
 
Chapter 3. Troubleshooting  
There are three types of installation problems that might cause your adapter to  
function incorrectly.  
Hardware problems  
System configuration problems  
Fibre Channel (FC) problems  
If you are having problems, use the following information to help you determine the  
cause of the problem and the action to take.  
Hardware problems  
The following is a list to help you determine if your installation problem is caused by  
the hardware:  
Verify that all adapters are installed securely.  
Verify that all cables are attached securely to the correct connectors. Be sure  
that the Fibre Channel connectors that attach from the J1 connector on the  
adapter to the device are connected securely.  
Verify that the adapter is installed correctly and fully seated in the expansion  
slot. Check for interference due to nonstandard PCI connectors.  
Verify that all peripheral devices are turned on. See “Scan Fibre Channel  
devices” on page 28 for information about displaying attached devices.  
System configuration problems  
To find out if your installation problem was caused by the system configuration,  
check your system board to ensure that it is configured properly (see “Installing the  
IBM FAStT Host Adapter” on page 6).  
Fibre Channel problems  
To determine if your installation problem is caused by the Fibre Channel, verify that  
all of the Fibre Channel devices were turned on before you turned on the server.  
Also, ensure that all cables are connected properly.  
Copyright IBM Corp. 1998, 2002  
 
9
10 FAStT Host Adapter Installation and User's Guide  
 
Part II. Software installation  
Chapter 4. Software overview . . . . . . . . . . . . . . . . . . . . . . . . . . . 13  
Chapter 5. Installing the Windows NT and Windows 2000 device drivers  
15  
Installing Windows NT and Windows 2000 . . . . . . . . . . . . . . . . . . . . . 16  
Adding the Windows NT driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16  
Adding the Windows 2000 driver . . . . . . . . . . . . . . . . . . . . . . . . . . . 17  
Updating the Windows NT device driver  
Updating the Windows 2000 device driver  
. . . . . . . . . . . . . . . . . . . . . . 17  
. . . . . . . . . . . . . . . . . . . . . 18  
Chapter 6. Installing the Novell NetWare device driver  
NetWare device driver files and parameters  
Installing the NetWare 5.1 device driver . . . . . . . . . . . . . . . . . . . . . . . 19  
. . . . . . . . . . . 19  
. . . . . . . . . . . . . . . . . . . . 19  
Copyright IBM Corp. 1998, 2002  
 
11  
12 FAStT Host Adapter Installation and User's Guide  
 
Chapter 4. Software overview  
After installing your IBM FAStT Host Adapter, you are ready to install the device  
drivers for the adapter.  
The device drivers for the following supported operating systems are provided with  
your IBM FAStT Host Adapter:  
Windows 2000  
Windows NT Version 4.0  
Novell NetWare Version 5.1  
Note: The latest versions of the device drivers, utilities, and documentation are  
Before you begin  
Create driver diskettes by copying the image you need from the IBM FAStT  
Host Adapter Support CD for the following:  
FAStT Host Adapter for Windows 2000  
FAStT Host Adapter for Windows NT 4.0  
FAStT Host Adapter for NetWare 5.1  
Note: You will be prompted for the driver diskettes during the operating  
system installation process.  
Read through the software installation chapters to determine which device  
driver you want to install.  
Use the following steps if you need to create driver diskettes to support the  
installation of Novell NetWare version 5.1, Microsoft Windows NT 4.0, or Windows  
2000:  
1. Insert the IBM FAStT Host Adapter Support CD into the CD-ROM drive.  
2. To create the IBM FAStT Host Adapter device driver diskette:  
For Windows NT 4, at the command prompt, type:  
d:\tools\dsk4w32 d:\images\nt4\nt4_7ꢁ4ꢁ4ꢁ4.img a:  
Where d is the CD-ROM drive and a is the diskette drive.  
For Windows 2000, at the command prompt, type:  
d:\tools\dsk4w32 d:\images\w2k\w2k_7ꢁ4ꢁ3ꢁ2.img a:  
Where d is the CD-ROM drive and a is the diskette drive.  
For NetWare 5.1, at the command prompt, type:  
d:\tools\dsk4w32 d:\images\nw51\nw51_55ꢁv.img a:  
Where d is the CD-ROM drive and a is the diskette drive.  
3. Press Enter.  
4. Remove the diskette from the diskette drive and label the diskette  
appropriately.  
5. Remove the IBM FAStT Host Adapter Support CD from the CD-ROM drive.  
Copyright IBM Corp. 1998, 2002  
 
13  
14 FAStT Host Adapter Installation and User's Guide  
 
Chapter 5. Installing the Windows NT and Windows 2000  
device drivers  
This section provides instructions for installing the Windows NT and Windows 2000  
device drivers under the following operating system conditions:  
Initial installation of the operating system and the device driver  
Installation of the device driver in a previously installed operating system  
Installing an updated device driver in a previously installed operating system  
that has an older version of the device driver  
The following files are provided on the IBM FAStT Host Adapter driver diskette that  
you created in Chapter 4 for the Windows NT device driver installation.  
TXTSETUP.OEM: Driver installation script for initial Windows NT text setup  
QLOGIC: Identification file for Windows NT setup program  
\NT\OEMSETUP.INF: Driver installation script for the Windows NT setup  
program  
\NT\QL2200.SYS: Windows NT 4.0 device driver  
\NT\README.TXT: Helpful hints about the Windows NT device driver  
\NT\RELEASE.TXT: History of release fixes  
The following files are provided on the IBM FAStT Host Adapter driver diskette that  
you created in Chapter 4 for the Windows 2000 device driver installation.  
TXTSETUP.OEM: Driver installation script for initial Windows 2000 text setup  
QLOGIC: Identification file for Windows 2000 setup program  
\WK2\OEMSETUP.INF: Driver installation script for the Windows 2000 setup  
program  
\WK2\QL2200.SYS: Windows 2000 device driver  
\WK2\README.TXT: Helpful hints about the Windows 2000 device driver  
\WK2\RELEASE.TXT: History of release fixes  
Copyright IBM Corp. 1998, 2002  
 
15  
Installing Windows NT and Windows 2000  
Perform the following steps to install Windows NT 4.0 or Windows 2000 on the  
drive that is attached to the IBM FAStT Host Adapter.  
1. Insert the Windows NT or Windows 2000 setup diskette or insert the Windows  
NT or Windows 2000 installation CD into the CD-ROM drive.  
2. After the standard devices have been detected and configured, use the S  
option to Specify Additional Device.  
3. Select Other; then, press Enter.  
4. Insert the FAStT Host Adapter device driver diskette that you created in  
Chapter 4; then, press Enter.  
5. Select QLogic QLA2200; then, press Enter.  
6. Select the standard installation procedure.  
Adding the Windows NT driver  
Perform the following steps to add the Windows NT device driver to a previously  
installed Windows NT 4.0 system.  
1. On your desktop, click My Computer Control Panel SCSI Adapters.  
2. Click the Drivers tab and click Add.  
3. Select QLogic from the list of manufacturers and click Have Disk.  
4. Insert the IBM FAStT Host Adapter driver diskette you created for Windows NT.  
At the prompt type:  
a:\nt  
where a is the diskette drive letter. Click OK.  
5. If you are installing the drivers from a CD-ROM, at the prompt type:  
z:\NT4\22ꢁꢁ\NT  
where z is the CD-ROM drive letter.  
6. Select IBM Netfinity QLA2200 PCI Fibre Channel Adapter and click OK.  
7. Click Yes to restart your server so the driver settings can take effect now or  
click No to restart your system at a later time.  
16 FAStT Host Adapter Installation and User's Guide  
 
Adding the Windows 2000 driver  
Perform the following steps to add the Windows 2000 device driver to a previously  
installed Windows 2000 system.  
1. After you install the IBM FAStT Host Adapter, restart the system. The system  
searches for the newly installed device. If the system finds the new device, it  
indicates that the device has been detected.  
2. If prompted to insert the device driver diskette, insert the IBM FAStT Host  
Adapter device driver for Windows 2000 diskette that you created in Chapter 4.  
When prompted, follow the instructions.  
If you want to update a previously installed version of the device driver, follow the  
procedures in “Updating the Windows 2000 device driver” on page 18.  
Updating the Windows NT device driver  
Perform the following steps if you want to replace an existing Windows NT device  
driver with an updated version.  
1. Open a DOS command prompt.  
2. Change the current directory to the Windows NT device driver directory. For  
example, type:  
CD \WINNT\SYSTEM32\DRIVERS  
3. Make a backup copy of the old device driver. You can copy the file into the  
same directory with a .SAV extension, indicating that it is the saved file. For  
example, type:  
copy QL22ꢁꢁ.SYS QL22ꢁꢁ.SAV  
4. Insert the IBM FAStT Host Adapter device driver for Windows NT diskette that  
you created in Chapter 4 into your diskette drive.  
5. Copy the new device driver over the old device driver. For example, type:  
copy a:\NT\QL22ꢁꢁ.SYS  
Where a is the diskette drive letter.  
6. If you are installing drivers from the CD-ROM, type:  
copy z:\NT4\22ꢁꢁ\NT\QL22ꢁꢁ.sys  
Where z is the CD-ROM drive letter.  
7. Remove the IBM FAStT device drivers for Windows NT diskette or the IBM  
FAStT Host Adapter Support CD.  
8. Restart your system to install the device driver.  
Chapter 5. Installing the Windows NT and Windows 2000 device drivers 17  
 
Updating the Windows 2000 device driver  
Perform the following steps if you want to replace the existing Windows 2000  
device driver with an updated version.  
1. Click Start Settings System Hardware Device Manager SCSI  
and RAID Controllers  
2. Select the QLogic adapter you want to update.  
3. Click on the adapter and select Properties.  
4. Select the Driver tab.  
5. Click the Update driver button and follow the instructions that display in the  
window.  
18 FAStT Host Adapter Installation and User's Guide  
 
Chapter 6. Installing the Novell NetWare device driver  
This section provides instructions for installing the NetWare device driver in an  
installed Novell NetWare system.  
NetWare device driver files and parameters  
The following files are provided on the IBM FAStT Host Adapter device drivers  
diskette that you created in Chapter 4 for the NetWare 5.1 device driver installation:  
NETWARE\QL2200.HAM: Driver for NetWare 5.1  
NETWARE\QL2200.DDI: Installation information file for QL2200.HAM driver  
README.TXT: Helpful hints about the device driver and setting options for  
NetWare 5.1  
RELEASE.TXT: History of release fixes  
Be sure to review the README.TXT file for both new and changed information.  
To customize the interface between the device driver and Novell NetWare, load the  
QL2200.HAM device driver with the following parameters.  
Parameter  
Description  
SLOT  
Provides support for multiple IBM FAStT Host Adapters and installs  
the device driver for each adapter individually. This parameter is  
mandatory if you have more than one adapter.  
/LUN  
Enables support for multiple LUN (logical unit number) devices.  
This parameter is optional.  
Installing the NetWare 5.1 device driver  
The QL2200.HAM device driver might not be compatible with NetWare versions  
earlier than 5.1.  
Note: You can enter the LOAD command lines in your NetWare STARTUP.NCF  
file to install the driver automatically when your system starts.  
Perform the following steps to install the NetWare 5.1 device driver in a previously  
installed NetWare system.  
1. Insert the IBM FAStT Host Adapter device drivers for NetWare diskette that you  
created in Chapter 4 in the diskette drive.  
2. Copy the QL2200.HAM device driver file from the diskette to the server root  
directory. For example, type:  
copy a:\NETWARE\QL22ꢁꢁ.HAM c:\NWSERVER\  
Where a is the diskette drive letter and c is the root directory.  
3. If you are installing the driver from a CD-ROM, type:  
copy z:\NW51\22ꢁꢁ\NETWARE\QL22ꢁꢁ.HAM c:\NWSERVER\  
Where z is the CD-ROM drive letter and c is the root directory.  
Copyright IBM Corp. 1998, 2002  
 
19  
4. Install the device driver at the NetWare server prompt (:) by typing the LOAD  
command with the SLOT parameter.  
The following LOAD example works for a default (factory setting)  
QL2200/2200F adapter.  
LOAD QL22ꢁꢁ.HAM SLOT=X  
Replace the X in the load line example with the slot identification number of the  
slot in which the adapter is installed.  
5. If you are attaching multiple LUN devices, such as tape changers, add the  
/LUN switch to the LOAD line. For example, type:  
LOAD QL22ꢁꢁ.HAM SLOT=X /LUN  
20 FAStT Host Adapter Installation and User's Guide  
 
Part III. Appendices  
Appendix A. Fast!UTIL  
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23  
Fast!UTIL options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23  
Configuration settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23  
Host adapter settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23  
Selectable boot settings  
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24  
Adapter hard ID settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24  
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24  
Restore default settings  
Raw NVRAM data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24  
Advanced adapter settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24  
Extended firmware settings  
. . . . . . . . . . . . . . . . . . . . . . . . . . . . 26  
Scan Fibre Channel devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28  
Fibre Channel disk utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28  
Select host adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29  
Appendix B. Adapter operating environment and specifications  
. . . . . 31  
Appendix C. Getting help and technical assistance  
. . . . . . . . . . . . . 33  
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33  
Before you call  
Using the documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33  
Getting help and information from the World Wide Web . . . . . . . . . . . . 34  
Software service and support . . . . . . . . . . . . . . . . . . . . . . . . . . . 34  
Hardware service and support . . . . . . . . . . . . . . . . . . . . . . . . . . . 34  
Appendix D. Warranty information . . . . . . . . . . . . . . . . . . . . . . . . 35  
Warranty period . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35  
Problem determination . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35  
Warranty service and support . . . . . . . . . . . . . . . . . . . . . . . . . . . 36  
International Warranty Service . . . . . . . . . . . . . . . . . . . . . . . . . . . 37  
Purchasing additional services  
IBM Statement of Limited Warranty  
. . . . . . . . . . . . . . . . . . . . . . . . . . 37  
. . . . . . . . . . . . . . . . . . . . . . . . . 38  
Part 1 - General Terms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38  
. . . . . . . . . . . . . . . . . . . . . . . . . . 40  
Part 2 - Country-unique Terms  
Appendix E. Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47  
Edition Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47  
Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48  
Electronic emission notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48  
Federal Communications Commission (FCC) Statement  
. . . . . . . . . . . 48  
Industry Canada Class A emission compliance statement . . . . . . . . . . . 49  
Australia and New Zealand Class A statement . . . . . . . . . . . . . . . . . 49  
United Kingdom telecommunications safety requirement  
. . . . . . . . . . . 49  
European Union EMC Directive conformance statement . . . . . . . . . . . . 49  
Taiwan electrical emission statement . . . . . . . . . . . . . . . . . . . . . . . 49  
Japanese Voluntary Control Council for Interference (VCCI) statement . . . 50  
Copyright IBM Corp. 1998, 2002  
 
21  
22 FAStT Host Adapter Installation and User's Guide  
 
Appendix A. Fast!UTIL  
This appendix provides detailed configuration information for advanced users who  
want to customize the configuration of the IBM FAStT Host Adapter and the  
connected devices. You can configure the adapter using the Fast!UTIL utility.  
Access Fast!UTIL by pressing Alt+Q during the adapter BIOS initialization (it might  
take a few seconds for the Fast!UTIL menu to appear). If you have more than one  
IBM FAStT Host Adapter, Fast!UTIL prompts you to select the adapter you want to  
configure. After changing the settings, Fast!UTIL restarts your system to load the  
new parameters.  
Attention: If the configuration settings are incorrect, your IBM FAStT Host Adapter  
will not function properly.  
Each host adapter has a unique serial number. Take a minute to write down the  
serial number of the FAStT Host Adapter. In the event that the nonvolatile random  
access memory (NVRAM) is damaged (see “Scan Fibre Channel devices” on  
page 28), you will be prompted for the IBM FAStT Host Adapter serial number.  
Fast!UTIL options  
This section describes the Fast!UTIL options.  
Configuration settings  
This is the first option on the Fast!UTIL Options menu. These settings configure  
the Fibre Channel (FC) devices and the IBM FAStT Host Adapter to which they are  
attached.  
Host adapter settings  
You can access this option from the Configuration Settings menu. The current  
default settings for the host adapter are listed in Table 1 and are described  
immediately following the table.  
Note: The host adapter settings and default values will vary, based on the version  
of BIOS code installed for the adapter.  
Table 1. Host adapter settings  
Setting  
Options  
Default  
Host adapter BIOS  
Enabled or Disabled  
Disabled  
Frame size  
512, 1024, 2048  
0–15 seconds  
Enabled or Disabled  
0–125  
2048  
Loop reset delay  
Adapter hard loop ID  
Hard loop ID  
5 seconds  
Enabled  
125  
Host adapter BIOS: When this option is set to Disabled, the ROM BIOS on  
the IBM FAStT Host Adapter is disabled, freeing space in upper memory. The  
default is Disabled.  
Copyright IBM Corp. 1998, 2002  
 
23  
Frame size: Specifies the maximum frame length supported by the IBM FAStT  
Host Adapter. The default size is 2048. If you are using F-Port (point-to-point)  
connections, the default is best for maximum performance.  
Loop reset delay: After resetting the loops, the firmware does not initiate any  
loop activity for the number of seconds specified in this setting. The default is  
5 seconds.  
Adapter hard loop ID: Forces the adapter to use the ID specified in the Hard  
Loop ID setting. The default is Enabled.  
Hard loop ID: When the Adapter Hard Loop ID is set to Enabled, the adapter  
uses the ID specified in this setting. The default ID is 125.  
Selectable boot settings  
You can access this option from the Configuration Settings menu. When this  
option is set to Enabled, you can select the node name from which you want to  
start up (boot). When this option is set to Disabled, the Boot ID and Boot LUN  
parameters have no effect.  
Note: This option applies only to disk devices; it does not apply to CD-ROMs,  
tape drives, and other nondisk devices.  
Adapter hard ID settings  
You can access this option from the Configuration Settings menu. It forces the IBM  
FAStT Host Adapter to use the selected hard ID (0–125).  
Restore default settings  
You can access this option from the Configuration Settings menu. It restores the  
IBM FAStT Host Adapter default settings.  
Raw NVRAM data  
This option displays the adapter nonvolatile random access memory (NVRAM)  
contents in hexadecimal format. This is a troubleshooting tool; you cannot modify  
the data.  
Advanced adapter settings  
You can access this option from the Configuration Settings menu. The default  
settings for the host adapter are listed in Table 2 on page 25 and are described  
immediately following the table.  
24 FAStT Host Adapter Installation and User's Guide  
 
Table 2. Advanced adapter settings  
Setting  
Options  
Default  
Execution throttle  
1–256  
256  
Fast command posting  
>4GByte addressing  
LUNs per target  
Enabled or Disabled  
Enabled or Disabled  
0, 8, 16, 32, 64, 128, 256  
Yes or No  
Enabled  
Disabled  
8
Enable LIP reset  
No  
Enable LIP full login  
Enable target reset  
Login retry count  
Yes or No  
Yes  
Yes or No  
Yes  
0–255  
30  
Port down retry count  
Drivers load RISC code  
Enable database updates  
Disable database load  
IOCB allocation  
0–255  
30  
Enabled or Disabled  
Yes or No  
Enabled  
No  
Yes or No  
No  
1–512 buffers  
Enabled or Disabled  
256 buffers  
Disabled  
Extended error logging  
Execution throttle: Specifies the maximum number of commands executing  
on any one port. When a port reaches its execution throttle, Fast!UTIL does  
not run any new commands until the current command is completed. The valid  
options for this setting are 1–256. The default (optimum) is 256.  
Fast command posting: Decreases command execution time by minimizing  
the number of interrupts. The default is Enabled.  
>4GByte addressing: Enable this option when the system has more than 4  
GB of memory available. The default is Disabled.  
LUNs per target: Specifies the number of LUNs per target. Multiple logical  
unit number (LUN) support is typically for redundant array of independent disks  
(RAID) enclosures that use LUNs to map drives. The default is 8. If you do  
not need multiple LUN support, set the number of LUNs to 0.  
Enable LIP reset: Determines the type of loop initialization process (LIP) reset  
that is used when the operating system initiates a bus reset routine. When this  
option is set to Yes, the device driver initiates a global LIP reset to clear the  
target device reservations. When this option is set to No, the device driver  
initiates a global LIP reset with full login. The default is No.  
Enable LIP full login: Instructs the ISP chip to log in to all ports after any LIP.  
The default is Yes.  
Enable target reset: Enables the drivers to issue a Target Reset command to  
all devices on the loop when a SCSI Bus Reset command is issued. The  
default is No.  
Login retry count: Specifies the number of times the software tries to log in to  
a device. The default is 30 retries.  
Appendix A. Fast!UTIL 25  
 
Port down retry count: Specifies the number of times the software retries a  
command to a port that is returning port-down status. The default is 30 retries.  
Drivers load RISC code: When this option is set to Enabled, the host adapter  
uses the RISC firmware that is embedded in the software device driver. When  
this option is set to Disabled, the software device driver loads the RISC  
firmware found on the system. The default is Enabled.  
Note: To load the embedded device driver software, the device driver being  
loaded must support this setting. If the driver does not support this  
setting, the result is the same as if this option is set to Disabled,  
regardless of the setting. Leaving this option enabled ensures a  
certified combination of software driver and RISC firmware.  
Enable database updates: When this option is set to Enabled, it allows the  
software to save the loop configuration information in flash memory as the  
system powers down. The default is No.  
Disable database load: When this option is set to Enabled, the device  
database is read from the Registry during driver initialization. When this option  
is set to Disabled, the device database is created dynamically during device  
driver initialization. The default is No.  
Note: This option usually applies to the Windows NT and Windows 2000  
operating environments.  
IOCB allocation: Specifies the maximum number of buffers from the firmware  
buffer pool that are allocated to any one port. The default setting is 256  
buffers.  
Extended error logging: Provides additional error and debug information to  
the operating system. When this option is set to Enabled, events are logged  
into the Windows NT Event Viewer or Windows 2000 Event Viewer (depending  
on the environment you are in). The default is Disabled.  
Extended firmware settings  
You can access this option from the Configuration Settings menu. The default  
settings for the host adapter are listed in Table 3 on page 27 and are described  
immediately following the table.  
26 FAStT Host Adapter Installation and User's Guide  
 
Table 3. Extended firmware settings  
Setting  
Options  
Default  
Extended control block  
Enabled or Disabled  
Enabled  
RIO operation mode  
Connection options  
NonParticipating hard ID  
Class 2 service  
0, 1, 2, 3, 4  
0
0, 1, 2, 3  
3
Enabled or Disabled  
Enabled or Disabled  
Enabled or Disabled  
Enabled or Disabled  
Enabled or Disabled  
Enabled or Disabled  
Disabled  
Disabled  
Disabled  
Disabled  
Disabled  
Disabled  
ACK0  
Fibre Channel tape support  
Fibre Channel confirm  
Command reference  
number  
Read transfer ready  
Response timer  
Enabled or Disabled  
0–255  
Disabled  
0
0
Interrupt delay timer  
0–255  
Extended control block: Enables all other extended firmware settings. The  
default is Enabled.  
RIO operation mode: Specifies the reduced interrupt operation (RIO) modes,  
if supported by the software device driver. RIO modes enable posting multiple  
command completions in a single interrupt (see Table 4). The default is 0.  
Table 4. RIO operation modes  
Option  
Operation mode  
0
No multiple responses  
1
2
3
4
Multiple responses, 16-bit handles, interrupt host  
Multiple responses, 32-bit handles, interrupt host  
Multiple responses, 16-bit handles, delay host interrupt  
Multiple responses, 32-bit handles, delay host interrupt  
Connection options: Defines the type of connection (loop or point-to-point) or  
connection preference (see Table 5 on page 28). The default is 3.  
Appendix A. Fast!UTIL 27  
 
Table 5. Connection options  
Option  
Type of connection  
0
Loop only  
1
2
3
Point-to-point only  
Loop preferred; otherwise, point-to-point  
Point-to-point; otherwise, loop  
NonParticipating hard ID: This setting is reserved. The default is Disabled.  
Class 2 service: Enables Class 2 service parameters to be provided during all  
automatic logins (loop ports). The default is Disabled.  
ACK0: Determines the type of acknowledgment (ACK) used. When this option  
is set to Enabled, sequence ACK is used. When this option is set to Disabled,  
frame ACK is used. The default is Disabled.  
Note: You must enable the Class 2 service setting to use the ACK0 setting.  
Fibre Channel tape support: This setting is reserved for Fibre Channel tape  
support. The default is Disabled.  
Fibre Channel confirm: This setting is reserved for Fibre Channel tape  
support. The default is Disabled.  
Command reference number: This setting is reserved for Fibre Channel tape  
support. The default is Disabled.  
Read transfer ready: This setting is reserved. The default is Disabled.  
Response timer: Contains the value (in 100-microsecond increments) used by  
a timer to limit the wait time for accumulating multiple responses. For example,  
if this field is 8, the time limit is 800 microseconds. The default is 0.  
Interrupt delay timer: Contains the value (in 100-microsecond increments)  
used by a timer to set the wait time between accessing (DMA) a set of handles  
and generating an interrupt. The default is 0.  
Scan Fibre Channel devices  
Use this option to scan the Fibre Channel loop and list all the connected devices by  
loop ID. Information about each device is listed, for example, vendor name,  
product name, and revision. This information is useful when configuring your IBM  
FAStT Host Adapter and attached devices.  
Fibre Channel disk utility  
Use this option to scan the Fibre Channel loop bus and list all the connected  
devices by loop ID. You can select a disk device and perform a low-level format or  
verify the disk media.  
Attention: Performing a low-level format removes all data on the disk.  
28 FAStT Host Adapter Installation and User's Guide  
 
Select host adapter  
Use this option to select a specific adapter if you have multiple adapters in your  
system.  
Appendix A. Fast!UTIL 29  
 
30 FAStT Host Adapter Installation and User's Guide  
 
Appendix B. Adapter operating environment and  
specifications  
This appendix contains the IBM FAStT Host Adapter operating environment and  
specification information.  
Table 6. Adapter operating environment  
Environment  
Minimum  
Maximum  
Operating temperature  
Storage temperature  
Relative humidity (noncondensing)  
Storage humidity (noncondensing)  
0°C (32°F)  
-20°C (-4°F)  
10%  
55°C (131°F)  
70°C (158°F)  
90%  
5%  
95%  
Table 7 (Page 1 of 2). Adapter specifications  
Type  
Specification  
Host bus  
Conforms to PCI Local Bus Specification, revision 2.2  
PCI signaling environment  
PCI transfer rate  
3.3 V and 5.0 V buses supported  
264 MB per second maximum burst rate for 33 MHz operation  
(ISP2200A chip)  
Supports dual address bus cycles  
Fibre Channel  
specifications  
Bus type: fibre optic media (shortwave 50 micron)  
Bus transfer rate: 100 MB per second maximum (200  
full-duplex)  
Supports both FCP-SCSI and IP protocols  
Supports point-to-point fabric connection: F-Port Fabric Login  
Supports FCAL public loop profile: FL-Port Login  
Supports Fibre Channel services class 2 and 3  
FCP SCSI initiator and target operation  
Full-duplex operation  
Processor  
Single chip design that includes a RISC processor, Fibre Channel  
protocol manager, PCI DMA controller, and 1-gigabit transceivers  
Host data transfer  
RAM  
64-bit, bus master DMA data transfers to 528 MB per second  
128 KB of SRAM  
BIOS ROM  
128 KB of flash ROM in two 64 KB, software selectable banks.  
The flash is field programmable.  
NVRAM  
256 bytes, field programmable  
Onboard DMA  
Three independent DMA channels: two data and one command.  
Integrated 4 KB frame buffer FIFO for each data channel  
Connectors (external)  
SC-style connector that supports non-OFC, multimode fibre  
optic cabling using 1 x 9 fibre optic transceiver module  
Total cable length cannot exceed 500 meters  
Two three-position, point-to-point cable (internal)  
Form factor  
17.8 cm x 10.7 cm (7.0 in. x 4.2 in.)  
Less than 15 watts  
Operating power  
Copyright IBM Corp. 1998, 2002  
 
31  
Table 7 (Page 2 of 2). Adapter specifications  
Type  
Specification  
Other compliance  
PCI 98, including ACPI  
Less than 28% processor utilization as measured in a TPCC  
benchmark  
Operation system support for Windows NT version 4, Windows  
2000 version 1, and NetWare version 5.1  
Worldwide agency compliance as defined for IBM  
xSeries products  
100% Plug and Play compatibility with our existing FAStT Fibre  
Channel RAID Controller  
32 FAStT Host Adapter Installation and User's Guide  
 
Appendix C. Getting help and technical assistance  
If you need help, service, or technical assistance or just want more information  
about IBM products, you will find a wide variety of sources available from IBM to  
assist you. This section contains information about where to go for additional  
information about IBM and IBM products, what to do if you experience a problem  
with your xSeriesor IntelliStationsystem, and whom to call for service, if it is  
necessary.  
Before you call  
Before you call, make sure that you have taken these steps to try to solve the  
problem yourself:  
Check all cables to make sure that they are connected.  
Check the power switches to make sure that the system is turned on.  
Use the troubleshooting information in your system documentation, and use the  
diagnostic tools that come with your system.  
technical information, hints, tips, and new device drivers.  
Use an IBM discussion forum on the IBM Web site to ask questions.  
You can solve many problems without outside assistance by following the  
troubleshooting procedures that IBM provides in the online help or in the  
publications that are provided with your system and software. The information that  
comes with your system also describes the diagnostic tests that you can perform.  
Most xSeries and IntelliStation systems, operating systems, and programs come  
with information that contains troubleshooting procedures and explanations of error  
messages and error codes. If you suspect a software problem, see the information  
for the operating system or program.  
Using the documentation  
Information about your IBM xSeries or IntelliStation system and preinstalled  
software, if any, is available in the documentation that comes with your system.  
That documentation includes printed books, online books, README files, and help  
files. See the troubleshooting information in your system documentation for  
instructions for using the diagnostic programs. The troubleshooting information or  
the diagnostic programs might tell you that you need additional or updated device  
drivers or other software. IBM maintains pages on the World Wide Web where you  
can get the latest technical information and download device drivers and updates.  
instructions. Also, you can order publications through the IBM Publications  
Ordering System at  
Copyright IBM Corp. 1998, 2002  
 
33  
Getting help and information from the World Wide Web  
On the World Wide Web, the IBM Web site has up-to-date information about IBM  
xSeries and IntelliStation products, services, and support. The address for IBM  
You can find service information for your IBM products, including supported options,  
at http://www.ibm.com/pc/support/. If you click Profile from the support page, you  
can create a customized support page. The support page has many sources of  
information and ways for you to solve problems, including:  
Diagnosing problems, using the IBM Online Assistant  
Downloading the latest device drivers and updates for your products  
Viewing Frequently Asked Questions (FAQ)  
Viewing hints and tips to help you solve problems  
Participating in IBM discussion forums  
Setting up e-mail notification of technical updates about your products  
Software service and support  
Through IBM Support Line, you can get telephone assistance, for a fee, with usage,  
configuration, and software problems with xSeries servers, IntelliStation  
workstations, and appliances. For information about which products are supported  
by Support Line in your country or region, go to  
For more information about Support Line and other IBM services, go to  
telephone numbers.  
Hardware service and support  
You can receive hardware service through IBM Integrated Technology Services or  
through your IBM reseller, if your reseller is authorized by IBM to provide warranty  
In the U.S. and Canada, hardware service and support is available 24 hours a day,  
7 days a week. In the U.K., these services are available Monday through Friday,  
from 9 a.m. to 6 p.m.  
34 FAStT Host Adapter Installation and User's Guide  
 
Appendix D. Warranty information  
This section contains the warranty period for your product and the service and  
support that are provided by your warranty.  
Warranty period  
The warranty period varies by machine type and country or region.  
Contact your place of purchase for warranty service information. Some IBM  
Machines are eligible for on-site warranty service depending on the country or  
region where service is performed.  
Prior to on-site warranty service, you are required to go through problem  
determination with an IBM service specialist call center technician.  
A warranty period of 3 years on parts and 1 year on labor means that IBM will  
provide warranty service without charge for:  
1. parts and labor during the first year of the warranty period  
2. parts only, on an exchange basis, in the second and third years of the warranty  
period. IBM will charge you for any labor it provides in performance of the  
repair or replacement.  
The IBM Machine Warranties Web site at  
overview of the IBM Statement of Limited Warranty for IBM Machines, a glossary of  
terms used in the Statement of Limited Warranty, Frequently Asked Questions  
(FAQ), and links to Product Support Web pages. The IBM Statement of Limited  
Warranty is available from this Web site in 29 languages in Portable Document  
Format (PDF).  
Machine - IBM FAStT Host Adapter  
Warranty period - Three Years  
Problem determination  
Prior to on-site warranty service, you are required to go through problem  
determination with an IBM service specialist call center technician. The service  
specialist will run diagnostic tests on the hardware and check the software.  
Running diagnostics  
The IBM service specialist will help you determine whether your equipment is  
functioning as specified. It might be necessary to isolate the failing xSeries,  
Netfinity, or IntelliStationsystem; IBM component; or both from any active  
production environment to run diagnostics and perform defect-isolation programs.  
You are responsible for making the system, IBM component, or both available for  
running diagnostics and defect-isolation programs.  
Copyright IBM Corp. 1998, 2002  
 
35  
Checking software  
The IBM service specialist will help you ensure that the correct BIOS code,  
firmware, device drivers, and other supporting IBM software are installed and  
correctly configured. It might be necessary to manually gather information about  
the relevant software levels or run IBM-approved utility programs to gather this  
information. It might be necessary to isolate the failing system from any active  
production environment to gather this information. You are responsible, with  
assistance from the service specialist, for gathering this information. The IBM  
Statement of Limited Warranty does not include on-site assistance with this activity.  
Warranty service and support  
With the original purchase of an IBM xSeries or IntelliStation system, you have  
access to extensive support. During the IBM Machine warranty period, you may  
call IBM or your reseller for problem-determination assistance under the terms of  
the IBM Statement of Limited Warranty.  
The following services are available during the warranty period:  
Problem determination - Trained personnel are available to assist you with  
determining if you have a hardware problem and deciding what action is  
necessary to fix the problem.  
IBM hardware repair - If the problem is determined to be caused by IBM  
hardware under warranty, trained service personnel are available to provide the  
applicable level of service, either on-site or at an IBM service center as  
determined by IBM.  
Engineering Change management - Occasionally, there might be changes  
that are required after a product has been shipped from IBM. In those  
instances, IBM will make Engineering Changes (ECs) available that apply to  
your hardware.  
Customer replaceable units (CRUs) - Some parts of IBM xSeries and  
IntelliStation systems are designated as customer replaceable units. IBM ships  
CRUs to you for replacement by you. CRUs include keyboards, monitors,  
memory, diskette drives, hard disk drives, and mice (this list is not inclusive of  
all CRUs).  
The following items are not covered under warranty service:  
Replacement or use of non-IBM parts. All IBM parts contain a 7-character  
identification in the format IBM FRU XXXXXXX.  
Identification of software problem sources.  
Installation of customer replaceable units (CRUs).  
Installation and configuration of BIOS code, firmware, or device drivers that are  
designated as customer installable.  
See the IBM Statement of Limited Warranty for a full explanation of IBM  
warranty terms. Be sure to retain your proof of purchase to obtain warranty  
service.  
Please have the following information ready when you call:  
The machine type and model of your IBM hardware product (if available)  
Serial numbers of your IBM hardware products  
36 FAStT Host Adapter Installation and User's Guide  
 
A description of the problem  
The exact wording of any error messages  
Hardware and software configuration information  
International Warranty Service  
If you travel with your xSeries or IntelliStation system or relocate it to a country or  
region where your system is sold and serviced by IBM or IBM resellers authorized  
to perform warranty service, International Warranty Service (IWS) is available  
during the warranty period. Eligible IBM systems are identified by their four-digit  
machine types.  
You can obtain IWS through the service delivery method (such as depot, carry-in,  
or on-site) provided in the servicing country or region. Service methods and  
procedures vary by country or region, and some service or parts might not be  
available in all countries and regions. Service centers in certain countries or  
regions might not be able to service all models of a particular machine type. In  
addition, some countries or regions might have fees and restrictions that apply at  
the time of service.  
To determine whether your system is eligible for IWS, go to  
Purchasing additional services  
During and after the warranty period, you can purchase additional services, such as  
support for IBM and non-IBM hardware, operating system, and application  
programs; network setup and configuration; upgraded or extended hardware repair  
services; and custom installations. Service availability and service name might vary  
by country or region.  
For more information about these services, contact your IBM marketing  
representative.  
Appendix D. Warranty information 37  
 
IBM Statement of Limited Warranty  
Z125-4753-06 8/2000  
Part 1 - General Terms  
This Statement of Limited Warranty includes Part 1 - General Terms and Part 2 -  
Country-unique Terms. The terms of Part 2 replace or modify those of Part 1. The  
warranties provided by IBM in this Statement of Limited Warranty apply only to  
Machines you purchase for your use, and not for resale, from IBM or your reseller.  
The term “Machine” means an IBM machine, its features, conversions, upgrades,  
elements, or accessories, or any combination of them. The term “Machine” does  
not include any software programs, whether pre-loaded with the Machine, installed  
subsequently or otherwise. Unless IBM specifies otherwise, the following  
warranties apply only in the country where you acquire the Machine. Nothing in  
this Statement of Limited Warranty affects any statutory rights of consumers that  
cannot be waived or limited by contract. If you have any questions, contact IBM or  
your reseller.  
The IBM Warranty for Machines  
IBM warrants that each Machine 1) is free from defects in materials and  
workmanship and 2) conforms to IBM's Official Published Specifications  
(“Specifications”). The warranty period for a Machine is a specified, fixed period  
commencing on its Date of Installation. The date on your sales receipt is the Date  
of Installation unless IBM or your reseller informs you otherwise.  
If a Machine does not function as warranted during the warranty period, and IBM or  
your reseller are unable to either 1) make it do so or 2) replace it with one that is at  
least functionally equivalent, you may return it to your place of purchase and your  
money will be refunded.  
Extent of Warranty  
The warranty does not cover the repair or exchange of a Machine resulting from  
misuse, accident, modification, unsuitable physical or operating environment,  
improper maintenance by you, or failure caused by a product for which IBM is not  
responsible. The warranty is voided by removal or alteration of Machine or parts  
identification labels.  
THESE WARRANTIES ARE YOUR EXCLUSIVE WARRANTIES AND REPLACE  
ALL OTHER WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED,  
INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OR  
CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR  
PURPOSE. THESE WARRANTIES GIVE YOU SPECIFIC LEGAL RIGHTS AND  
YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM JURISDICTION  
TO JURISDICTION. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION  
OR LIMITATION OF EXPRESS OR IMPLIED WARRANTIES, SO THE ABOVE  
EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU. IN THAT EVENT,  
SUCH WARRANTIES ARE LIMITED IN DURATION TO THE WARRANTY  
PERIOD. NO WARRANTIES APPLY AFTER THAT PERIOD.  
Items Not Covered by Warranty  
IBM does not warrant uninterrupted or error-free operation of a Machine.  
38 FAStT Host Adapter Installation and User's Guide  
 
Any technical or other support provided for a Machine under warranty, such as  
assistance via telephone with “how-to” questions and those regarding Machine  
set-up and installation, will be provided WITHOUT WARRANTIES OF ANY KIND.  
Warranty Service  
To obtain warranty service for a Machine, contact IBM or your reseller. If you do  
not register your Machine with IBM, you may be required to present proof of  
purchase.  
During the warranty period, IBM or your reseller, if approved by IBM to provide  
warranty service, provides without charge certain types of repair and exchange  
service to keep Machines in, or restore them to, conformance with their  
Specifications. IBM or your reseller will inform you of the available types of service  
for a Machine based on its country of installation. At its discretion, IBM or your  
reseller will 1) either repair or exchange the failing Machine and 2) provide the  
service either at your location or a service center. IBM or your reseller will also  
manage and install selected engineering changes that apply to the Machine.  
Some parts of IBM Machines are designated as Customer Replaceable Units  
(called “CRUs”), e.g., keyboards, memory, or hard disk drives. IBM ships CRUs to  
you for replacement by you. You must return all defective CRUs to IBM within 30  
days of your receipt of the replacement CRU. You are responsible for downloading  
designated Machine Code and Licensed Internal Code updates from an IBM  
Internet Web site or from other electronic media, and following the instructions that  
IBM provides.  
When warranty service involves the exchange of a Machine or part, the item IBM or  
your reseller replaces becomes its property and the replacement becomes yours.  
You represent that all removed items are genuine and unaltered. The replacement  
may not be new, but will be in good working order and at least functionally  
equivalent to the item replaced. The replacement assumes the warranty service  
status of the replaced item. Many features, conversions, or upgrades involve the  
removal of parts and their return to IBM. A part that replaces a removed part will  
assume the warranty service status of the removed part.  
Before IBM or your reseller exchanges a Machine or part, you agree to remove all  
features, parts, options, alterations, and attachments not under warranty service.  
You also agree to  
1. ensure that the Machine is free of any legal obligations or restrictions that  
prevent its exchange;  
2. obtain authorization from the owner to have IBM or your reseller service a  
Machine that you do not own; and  
3. where applicable, before service is provided:  
a. follow the problem determination, problem analysis, and service request  
procedures that IBM or your reseller provides;  
b. secure all programs, data, and funds contained in a Machine;  
c. provide IBM or your reseller with sufficient, free, and safe access to your  
facilities to permit them to fulfill their obligations; and  
d. inform IBM or your reseller of changes in a Machine's location.  
Appendix D. Warranty information 39  
 
IBM is responsible for loss of, or damage to, your Machine while it is 1) in IBM's  
possession or 2) in transit in those cases where IBM is responsible for the  
transportation charges.  
Neither IBM nor your reseller is responsible for any of your confidential, proprietary  
or personal information contained in a Machine which you return to IBM or your  
reseller for any reason. You should remove all such information from the Machine  
prior to its return.  
Limitation of Liability  
Circumstances may arise where, because of a default on IBM's part or other  
liability, you are entitled to recover damages from IBM. In each such instance,  
regardless of the basis on which you are entitled to claim damages from IBM  
(including fundamental breach, negligence, misrepresentation, or other contract or  
tort claim), except for any liability that cannot be waived or limited by applicable  
laws, IBM is liable for no more than  
1. damages for bodily injury (including death) and damage to real property and  
tangible personal property; and  
2. the amount of any other actual direct damages, up to the charges (if recurring,  
12 months' charges apply) for the Machine that is subject of the claim. For  
purposes of this item, the term “Machine” includes Machine Code and Licensed  
Internal Code.  
This limit also applies to IBM's suppliers and your reseller. It is the maximum  
for which IBM, its suppliers, and your reseller are collectively responsible.  
UNDER NO CIRCUMSTANCES IS IBM LIABLE FOR ANY OF THE FOLLOWING:  
1) THIRD-PARTY CLAIMS AGAINST YOU FOR DAMAGES (OTHER THAN  
THOSE UNDER THE FIRST ITEM LISTED ABOVE); 2) LOSS OF, OR DAMAGE  
TO, YOUR RECORDS OR DATA; OR 3) SPECIAL, INCIDENTAL, OR INDIRECT  
DAMAGES OR FOR ANY ECONOMIC CONSEQUENTIAL DAMAGES, LOST  
PROFITS OR LOST SAVINGS, EVEN IF IBM, ITS SUPPLIERS OR YOUR  
RESELLER IS INFORMED OF THEIR POSSIBILITY. SOME JURISDICTIONS DO  
NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR  
CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION  
MAY NOT APPLY TO YOU.  
Governing Law  
Both you and IBM consent to the application of the laws of the country in which you  
acquired the Machine to govern, interpret, and enforce all of your and IBM's rights,  
duties, and obligations arising from, or relating in any manner to, the subject matter  
of this Agreement, without regard to conflict of law principles.  
Part 2 - Country-unique Terms  
AMERICAS  
BRAZIL  
Governing Law: The following is added after the first sentence:  
Any litigation arising from this Agreement will be settled exclusively by the court of  
Rio de Janeiro.  
40 FAStT Host Adapter Installation and User's Guide  
 
NORTH AMERICA  
Warranty Service: The following is added to this Section:  
To obtain warranty service from IBM in Canada or the United States, call  
1-800-IBM-SERV (426-7378).  
CANADA  
Governing Law: The following replaces “laws of the country in which you acquired  
the Machine” in the first sentence:  
laws in the Province of Ontario.  
UNITED STATES  
Governing Law: The following replaces “laws of the country in which you acquired  
the Machine” in the first sentence:  
laws of the State of New York.  
ASIA PACIFIC  
AUSTRALIA  
The IBM Warranty for Machines: The following paragraph is added to this  
Section:  
The warranties specified in this Section are in addition to any rights you may have  
under the Trade Practices Act 1974 or other similar legislation and are only limited  
to the extent permitted by the applicable legislation.  
Limitation of Liability: The following is added to this Section:  
Where IBM is in breach of a condition or warranty implied by the Trade Practices  
Act 1974 or other similar legislation, IBM's liability is limited to the repair or  
replacement of the goods or the supply of equivalent goods. Where that condition  
or warranty relates to right to sell, quiet possession or clear title, or the goods are  
of a kind ordinarily acquired for personal, domestic or household use or  
consumption, then none of the limitations in this paragraph apply.  
Governing Law: The following replaces “laws of the country in which you acquired  
the Machine” in the first sentence:  
laws of the State or Territory.  
CAMBODIA, LAOS, AND VIETNAM  
Governing Law: The following replaces “laws of the country in which you acquired  
the Machine” in the first sentence:  
laws of the State of New York.  
The following is added to this Section:  
Disputes and differences arising out of or in connection with this Agreement shall  
be finally settled by arbitration which shall be held in Singapore in accordance with  
the rules of the International Chamber of Commerce (ICC). The arbitrator or  
arbitrators designated in conformity with those rules shall have the power to rule on  
their own competence and on the validity of the Agreement to submit to arbitration.  
The arbitration award shall be final and binding for the parties without appeal and  
the arbitral award shall be in writing and set forth the findings of fact and the  
conclusions of law.  
Appendix D. Warranty information 41  
 
All proceedings shall be conducted, including all documents presented in such  
proceedings, in the English language. The number of arbitrators shall be three,  
with each side to the dispute being entitled to appoint one arbitrator.  
The two arbitrators appointed by the parties shall appoint a third arbitrator before  
proceeding upon the reference. The third arbitrator shall act as chairman of the  
proceedings. Vacancies in the post of chairman shall be filled by the president of  
the ICC. Other vacancies shall be filled by the respective nominating party.  
Proceedings shall continue from the stage they were at when the vacancy  
occurred.  
If one of the parties refuses or otherwise fails to appoint an arbitrator within 30 days  
of the date the other party appoints its, the first appointed arbitrator shall be the  
sole arbitrator, provided that the arbitrator was validly and properly appointed.  
The English language version of this Agreement prevails over any other language  
version.  
HONG KONG AND MACAU  
Governing Law: The following replaces “laws of the country in which you acquired  
the Machine” in the first sentence:  
laws of Hong Kong Special Administrative Region.  
INDIA  
Limitation of Liability: The following replaces items 1 and 2 of this Section:  
1. liability for bodily injury (including death) or damage to real property and  
tangible personal property will be limited to that caused by IBM's negligence;  
2. as to any other actual damage arising in any situation involving  
nonperformance by IBM pursuant to, or in any way related to the subject of this  
Statement of Limited Warranty, IBM's liability will be limited to the charge paid  
by you for the individual Machine that is the subject of the claim.  
JAPAN  
Governing Law: The following sentence is added to this Section:  
Any doubts concerning this Agreement will be initially resolved between us in good  
faith and in accordance with the principle of mutual trust.  
NEW ZEALAND  
The IBM Warranty for Machines: The following paragraph is added to this  
Section:  
The warranties specified in this Section are in addition to any rights you may have  
under the Consumer Guarantees Act 1993 or other legislation which cannot be  
excluded or limited. The Consumer Guarantees Act 1993 will not apply in respect  
of any goods which IBM provides, if you require the goods for the purposes of a  
business as defined in that Act.  
Limitation of Liability: The following is added to this Section:  
Where Machines are not acquired for the purposes of a business as defined in the  
Consumer Guarantees Act 1993, the limitations in this Section are subject to the  
limitations in that Act.  
42 FAStT Host Adapter Installation and User's Guide  
 
PEOPLE'S REPUBLIC OF CHINA (PRC)  
Governing Law: The following replaces this Section:  
Both you and IBM consent to the application of the laws of the State of New York  
(except when local law requires otherwise) to govern, interpret, and enforce all your  
and IBM's rights, duties, and obligations arising from, or relating in any manner to,  
the subject matter of this Agreement, without regard to conflict of law principles.  
Any disputes arising from or in connection with this Agreement will first be resolved  
by friendly negotiations, failing which either of us has the right to submit the dispute  
to the China International Economic and Trade Arbitration Commission in Beijing,  
the PRC, for arbitration in accordance with its arbitration rules in force at the time.  
The arbitration tribunal will consist of three arbitrators. The language to be used  
therein will be English and Chinese. An arbitral award will be final and binding on  
all the parties, and will be enforceable under the Convention on the Recognition  
and Enforcement of Foreign Arbitral Awards (1958).  
The arbitration fee will be borne by the losing party unless otherwise determined by  
the arbitral award.  
During the course of arbitration, this Agreement will continue to be performed  
except for the part which the parties are disputing and which is undergoing  
arbitration.  
EUROPE, MIDDLE EAST, AFRICA (EMEA)  
THE FOLLOWING TERMS APPLY TO ALL EMEA COUNTRIES:  
The terms of this Statement of Limited Warranty apply to Machines purchased from  
IBM or an IBM reseller.  
Warranty Service:  
If you purchase an IBM Machine in Austria, Belgium, Denmark, Estonia, Finland,  
France, Germany, Greece, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg,  
Netherlands, Norway, Portugal, Spain, Sweden, Switzerland or United Kingdom,  
you may obtain warranty service for that Machine in any of those countries from  
either (1) an IBM reseller approved to perform warranty service or (2) from IBM. If  
you purchase an IBM Personal Computer Machine in Albania, Armenia, Belarus,  
Bosnia and Herzegovina, Bulgaria, Croatia, Czech Republic, Georgia, Hungary,  
Kazakhstan, Kirghizia, Federal Republic of Yugoslavia, Former Yugoslav Republic  
of Macedonia (FYROM), Moldova, Poland, Romania, Russia, Slovak Republic,  
Slovenia, or Ukraine, you may obtain warranty service for that Machine in any of  
those countries from either (1) an IBM reseller approved to perform warranty  
service or (2) from IBM.  
If you purchase an IBM Machine in a Middle Eastern or African country, you may  
obtain warranty service for that Machine from the IBM entity within the country of  
purchase, if that IBM entity provides warranty service in that country, or from an  
IBM reseller, approved by IBM to perform warranty service on that Machine in that  
country. Warranty service in Africa is available within 50 kilometers of an IBM  
authorized service provider. You are responsible for transportation costs for  
Machines located outside 50 kilometers of an IBM authorized service provider.  
Governing Law:  
Appendix D. Warranty information 43  
 
The applicable laws that govern, interpret and enforce rights, duties, and obligations  
of each of us arising from, or relating in any manner to, the subject matter of this  
Statement, without regard to conflict of laws principles, as well as Country-unique  
terms and competent court for this Statement are those of the country in which the  
warranty service is being provided, except that in 1) Albania, Bosnia-Herzegovina,  
Bulgaria, Croatia, Hungary, Former Yugoslav Republic of Macedonia, Romania,  
Slovakia, Slovenia, Armenia, Azerbaijan, Belarus, Georgia, Kazakhstan,  
Kyrgyzstan, Moldova, Russia, Tajikistan, Turkmenistan, Ukraine, and Uzbekistan,  
the laws of Austria apply; 2) Estonia, Latvia, and Lithuania, the laws of Finland  
apply; 3) Algeria, Benin, Burkina Faso, Cameroon, Cape Verde, Central African  
Republic, Chad, Congo, Djibouti, Democratic Republic of Congo, Equatorial Guinea,  
France, Gabon, Gambia, Guinea, Guinea-Bissau, Ivory Coast, Lebanon, Mali,  
Mauritania, Morocco, Niger, Senegal, Togo, and Tunisia, this Agreement will be  
construed and the legal relations between the parties will be determined in  
accordance with the French laws and all disputes arising out of this Agreement or  
related to its violation or execution, including summary proceedings, will be settled  
exclusively by the Commercial Court of Paris; 4) Angola, Bahrain, Botswana,  
Burundi, Egypt, Eritrea, Ethiopia, Ghana, Jordan, Kenya, Kuwait, Liberia, Malawi,  
Malta, Mozambique, Nigeria, Oman, Pakistan, Qatar, Rwanda, Sao Tome, Saudi  
Arabia, Sierra Leone, Somalia, Tanzania, Uganda, United Arab Emirates, United  
Kingdom, West Bank/Gaza, Yemen, Zambia, and Zimbabwe, this Agreement will be  
governed by English Law and disputes relating to it will be submitted to the  
exclusive jurisdiction of the English courts; and 5) in Greece, Israel, Italy, Portugal,  
and Spain any legal claim arising out of this Statement will be brought before, and  
finally settled by, the competent court of Athens, Tel Aviv, Milan, Lisbon, and  
Madrid, respectively.  
THE FOLLOWING TERMS APPLY TO THE COUNTRY SPECIFIED:  
AUSTRIA AND GERMANY  
The IBM Warranty for Machines: The following replaces the first sentence of the  
first paragraph of this Section:  
The warranty for an IBM Machine covers the functionality of the Machine for its  
normal use and the Machine's conformity to its Specifications.  
The following paragraphs are added to this Section:  
The minimum warranty period for Machines is six months. In case IBM or your  
reseller is unable to repair an IBM Machine, you can alternatively ask for a partial  
refund as far as justified by the reduced value of the unrepaired Machine or ask for  
a cancellation of the respective agreement for such Machine and get your money  
refunded.  
Extent of Warranty: The second paragraph does not apply.  
Warranty Service: The following is added to this Section:  
During the warranty period, transportation for delivery of the failing Machine to IBM  
will be at IBM's expense.  
Limitation of Liability: The following paragraph is added to this Section:  
The limitations and exclusions specified in the Statement of Limited Warranty will  
not apply to damages caused by IBM with fraud or gross negligence and for  
express warranty.  
44 FAStT Host Adapter Installation and User's Guide  
 
The following sentence is added to the end of item 2:  
IBM's liability under this item is limited to the violation of essential contractual terms  
in cases of ordinary negligence.  
EGYPT  
Limitation of Liability: The following replaces item 2 in this Section:  
as to any other actual direct damages, IBM's liability will be limited to the total  
amount you paid for the Machine that is the subject of the claim. For purposes of  
this item, the term “Machine” includes Machine Code and Licensed Internal Code.  
Applicability of suppliers and resellers (unchanged).  
FRANCE  
Limitation of Liability: The following replaces the second sentence of the first  
paragraph of this Section:  
In such instances, regardless of the basis on which you are entitled to claim  
damages from IBM, IBM is liable for no more than: (items 1 and 2 unchanged).  
IRELAND  
Extent of Warranty: The following is added to this Section:  
Except as expressly provided in these terms and conditions, all statutory conditions,  
including all warranties implied, but without prejudice to the generality of the  
foregoing all warranties implied by the Sale of Goods Act 1893 or the Sale of  
Goods and Supply of Services Act 1980 are hereby excluded.  
Limitation of Liability: The following replaces items one and two of the first  
paragraph of this Section:  
1. death or personal injury or physical damage to your real property solely caused  
by IBM's negligence; and  
2. the amount of any other actual direct damages, up to 125 percent of the  
charges (if recurring, the 12 months' charges apply) for the Machine that is the  
subject of the claim or which otherwise gives rise to the claim.  
Applicability of suppliers and resellers (unchanged).  
The following paragraph is added at the end of this Section:  
IBM's entire liability and your sole remedy, whether in contract or in tort, in respect  
of any default shall be limited to damages.  
ITALY  
Limitation of Liability: The following replaces the second sentence in the first  
paragraph:  
In each such instance unless otherwise provided by mandatory law, IBM is liable  
for no more than:  
1. (unchanged)  
2. as to any other actual damage arising in all situations involving nonperformance  
by IBM pursuant to, or in any way related to the subject matter of this  
Statement of Warranty, IBM's liability, will be limited to the total amount you  
paid for the Machine that is the subject of the claim.  
Appendix D. Warranty information 45  
 
Applicability of suppliers and resellers (unchanged).  
The following replaces the third paragraph of this Section:  
Unless otherwise provided by mandatory law, IBM and your reseller are not liable  
for any of the following: (items 1 and 2 unchanged) 3) indirect damages, even if  
IBM or your reseller is informed of their possibility.  
SOUTH AFRICA, NAMIBIA, BOTSWANA, LESOTHO AND SWAZILAND  
Limitation of Liability: The following is added to this Section:  
IBM's entire liability to you for actual damages arising in all situations involving  
nonperformance by IBM in respect of the subject matter of this Statement of  
Warranty will be limited to the charge paid by you for the individual Machine that is  
the subject of your claim from IBM.  
UNITED KINGDOM  
Limitation of Liability: The following replaces items 1 and 2 of the first paragraph  
of this Section:  
1. death or personal injury or physical damage to your real property solely caused  
by IBM's negligence;  
2. the amount of any other actual direct damages or loss, up to 125 percent of the  
charges (if recurring, the 12 months' charges apply) for the Machine that is the  
subject of the claim or which otherwise gives rise to the claim;  
The following item is added to this paragraph:  
3. breach of IBM's obligations implied by Section 12 of the Sale of Goods Act 1979  
or Section 2 of the Supply of Goods and Services Act 1982.  
Applicability of suppliers and resellers (unchanged).  
The following is added to the end of this Section:  
IBM's entire liability and your sole remedy, whether in contract or in tort, in respect  
of any default shall be limited to damages.  
46 FAStT Host Adapter Installation and User's Guide  
 
Appendix E. Notices  
IBM may not offer the products, services, or features discussed in this document in  
other countries. Consult your local IBM representative for information on the  
products and services currently available in your area. Any reference to an IBM  
product, program, or service is not intended to state or imply that only that IBM  
product, program, or service may be used. Any functionally equivalent product,  
program, or service that does not infringe any IBM intellectual property right may be  
used instead. However, it is the user's responsibility to evaluate and verify the  
operation of any non-IBM product, program, or service.  
IBM may have patents or pending patent applications covering subject matter  
described in this document. The furnishing of this document does not give you any  
license to these patents. You can send license inquiries, in writing, to:  
IBM Director of Licensing  
IBM Corporation  
North Castle Drive  
Armonk, NY 10504-1785  
U.S.A.  
INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS  
PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS  
OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES  
OF NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A  
PARTICULAR PURPOSE. Some jurisdictions do not allow disclaimer of express or  
implied warranties in certain transactions; therefore, this statement may not apply to  
you.  
This information could include technical inaccuracies or typographical errors.  
Changes are periodically made to the information herein; these changes will be  
incorporated in new editions of the publication. IBM may make improvements  
and/or changes in the product(s) and/or the program(s) described in this publication  
at any time without notice.  
Any references in this information to non-IBM Web sites are provided for  
convenience only and do not in any manner serve as an endorsement of those  
Web sites. The materials at those Web sites are not part of the materials for this  
IBM product and use of those Web sites is at your own risk.  
IBM may use or distribute any of the information you supply in any way it believes  
appropriate without incurring any obligation to you.  
Edition Notice  
COPYRIGHT INTERNATIONAL BUSINESS MACHINES CORPORATION, 1998,  
2002. All rights reserved.  
Note to U.S. Government Users — Documentation related to restricted rights —  
Use, duplication or disclosure is subject to restrictions set forth in GSA ADP  
Schedule Contract with IBM Corp.  
Copyright IBM Corp. 1998, 2002  
 
47  
Trademarks  
The following terms are trademarks of International Business Machines Corporation  
in the United States, other countries, or both:  
IBM  
IntelliStation  
Netfinity  
e-business logo  
xSeries  
Microsoft, Windows, and Windows NT are trademarks of Microsoft Corporation in  
the United States, other countries, or both.  
Intel is a trademark of Intel Corporation in the United States, other countries, or  
both.  
UNIX is a registered trademark of The Open Group in the United States and other  
countries.  
Other company, product, or service names may be the trademarks or service marks  
of others.  
Electronic emission notices  
Federal Communications Commission (FCC) Statement  
Note: This equipment has been tested and found to comply with the limits for a  
Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are  
designed to provide reasonable protection against harmful interference when the  
equipment is operated in a commercial environment. This equipment generates,  
uses, and can radiate radio frequency energy and, if not installed and used in  
accordance with the instruction manual, may cause harmful interference to radio  
communications. Operation of this equipment in a residential area is likely to cause  
harmful interference, in which case the user will be required to correct the  
interference at his own expense.  
Properly shielded and grounded cables and connectors must be used in order to  
meet FCC emission limits. IBM is not responsible for any radio or television  
interference caused by using other than recommended cables and connectors or by  
unauthorized changes or modifications to this equipment. Unauthorized changes or  
modifications could void the user's authority to operate the equipment.  
This device complies with Part 15 of the FCC Rules. Operation is subject to the  
following two conditions: (1) this device may not cause harmful interference, and (2)  
this device must accept any interference received, including interference that may  
cause undesired operation.  
48 FAStT Host Adapter Installation and User's Guide  
 
Industry Canada Class A emission compliance statement  
This Class A digital apparatus complies with Canadian ICES-003.  
Avis de conformité à la réglementation d'Industrie Canada  
Cet appareil numérique de classe A est conforme à la norme NMB-003 du Canada.  
Australia and New Zealand Class A statement  
Attention: This is a Class A product. In a domestic environment this product may  
cause radio interference in which case the user may be required to take adequate  
measures.  
United Kingdom telecommunications safety requirement  
Notice to Customers  
This apparatus is approved under approval number NS/G/1234/J/100003 for  
indirect connection to public telecommunication systems in the United Kingdom.  
European Union EMC Directive conformance statement  
This product is in conformity with the protection requirements of EU Council  
Directive 89/336/EEC on the approximation of the laws of the Member States  
relating to electromagnetic compatibility. IBM cannot accept responsibility for any  
failure to satisfy the protection requirements resulting from a nonrecommended  
modification of the product, including the fitting of non-IBM option cards.  
This product has been tested and found to comply with the limits for Class A  
Information Technology Equipment according to CISPR 22/European Standard EN  
55022. The Limits for Class A equipment were derived for commercial and  
industrial environments to provide reasonable protection against interference with  
licensed communication equipment.  
Attention: This is a Class A product. In a domestic environment this product may  
cause radio interference in which case the user may be required to take adequate  
measures.  
Taiwan electrical emission statement  
Appendix E. Notices 49  
 
Japanese Voluntary Control Council for Interference (VCCI) statement  
50 FAStT Host Adapter Installation and User's Guide  
 
Index  
A
G
about this book ix  
adapter  
getting help and technical assistance 33  
installing  
5
H
installing the IBM FAStT Host Adapter  
operating environment 31  
overview  
preinstallation procedures  
specifications 31  
6
handling static-sensitive devices  
5
hardware installation  
help and technical assistance, getting 33  
1
3
5
adapter features  
adding  
3
I
installing  
Windows 2000 device driver 17  
Windows NT device driver 16  
Novell NetWare device driver 19  
the FAStT Host Adapter  
5
Windows NT and Windows 2000 device drivers 15  
B
before you begin installing device drivers 13  
N
notices  
electronic emission 48  
in this book  
product 47  
C
x
cables  
removing vi  
safety vii  
caution  
safety information  
trademarks 48  
v
Novell NetWare device driver  
files and parameters 19  
installing 19  
handling static-sensitive devices  
connecting  
cables vii  
5
O
D
options, Fast!UTIL 23  
device  
static-sensitive, handling  
overview, adapter  
overview, software 13  
3
5
device drivers, before you begin installing 13  
disconnecting  
cables vii  
P
parameters, Novell NetWare device driver 19  
preface ix  
E
problem solving  
9
electrical  
product notices 47  
safety vii  
electronic emission notices 48  
R
removing, cables vi  
F
Fast!UTIL utility 23  
Fibre Channel  
S
adapter features  
what is it  
3
software installation 11  
software, overview 13  
3
files, Novell NetWare device driver 19  
solving problems  
specifications  
adapter 31  
9
Copyright IBM Corp. 1998, 2002  
51  
 
static-sensitive devices, handling  
5
T
tools for installation  
trademarks 48  
5
troubleshooting  
9
U
updating  
Windows 2000 device driver 18  
Windows NT device driver 17  
W
what you need  
for the adapter installation  
Windows 2000 device driver  
5
adding to a previously installed system 17  
updating 18  
Windows NT and Windows 2000 device drivers  
installing 15  
Windows NT device driver  
adding to a previously installed system 16  
updating 17  
52 FAStT Host Adapter Installation and User's Guide  
 
 
IBM  
Part Number: 59P5712  
Printed in U.S.A.  
59P5712  
 

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