INSTRUCTIONS FOR INSTALLATION & USE for the AQUARIUS RANGE
WMA58, WMA56, WMA54, WMA52, WMA50, WMM59 and WMM53
Hotpoint recommends, for your own safety and to ensure you get the best possible results from your
Washing Machine, you read through this booklet and follow these steps thoroughly.
Electrical Guide
Installation Guide
STEP 1
STEP 2
STEP 4
STEP 6
STEP 8
Choose a location for your washing
machine, where possible on a solid
floor, with the electrical sockets and
water supply taps easily accessible.
Allow sufficient space: 600mm width,
600m depth and 900mm height.
DO NOT install in a bath or shower
room.
Dispose of packaging material in a safe
place and remove any labels.
Please read through thoroughly to
ensure you understand each stage
before you begin.
Remember you may be charged for a service call if a
problem with your washing machine is caused by
incorrect installation or misuse.
WARNING: This appliance must be earthed.
Dispenser Drawer
Programme Selector Dial
STEP 3
Read through this section to familiarise
yourself with the different
compartments within the dispenser
drawer.
A wash chart is provided to help you to
select your required programme.
Examples given for the maximum
washing load weight for different fabric
types.
Hotpoint recommend the Persil range of
detergent products.
NOTE: Always follow manufacturer’s dosage
recommendations.
Using your Machine
Options Guide
STEP 5
How to start your selected programme
and how to stop or change the
programme if so required.
All available optional wash features are
explained within this section - These
allow you to adjust your selected wash
programme to suit your needs.
NOTE: In addition to the temperature of the
incoming water, the selection of optional wash
features will affect the programme times.
NOTE: Progress indicator lights show what stage in
the programme cycle has been reached.
A Typical Wash Programme
Troubleshooting
STEP 7
Please refer to the Troubleshooting
section if you have any problems when
using your washing machine.
A picture guide provides a clear
explanation how to set a wash
programme.
READ BEFORE
CONTACTING
SERVICE!
There may be nothing wrong!
DO NOT overload the washing machine.
NOTE: Hotpoint recommend, on completion of
your programme, that you switch off both the
electricity and water supply to the appliance.
Read the rest of these instructions to get the best from your appliance, remember to fill in your guarantee registration.
Keep this Book in a safe place for quick reference.
Installation
STEP 2
1
2
3
POLYSTYRENE BLOCK...
CONNECT TO THE WATER
SUPPLY...
REMOVE TWO TRANSIT FIXINGS...
Follow these instructions to remove the TWO transit fixings.
IMPORTANT:
It is important the transit
bolt and spacer come out
intact (see pic).
Situated, one either
side of the rear panel,
both transit bolts
PLEASE USE THE NEW HOSES SUPPLIED, FITTED
TO THE MACHINE.
(complete with
spacers) MUST be
Old hoses may
cause leaks due to
worn out washers.
removed before use... Use a crosshead
For safety, replace both
plastic covers over the
holes left by removing
the two bolts.
Unscrew the
STOP when 3
threads can be
seen.
Hold, slide
across and pull
to remove.
screwdriver to
Failure to do so may
bolt using a
remove the
DO NOT REMOVE!
cause damage to
13mm spanner.
plastic cover.
your machine!
Connect fill hoses to
the water supply taps:
Red or Grey Hose end
to Hot and Blue Hose
end to Cold.
Check both hot
and cold water
supplies are
ii
i
This is part of the packaging and
should have come away with the
polystyrene base.
running freely...
4
DRAINAGE SYSTEM... we recommend one of the following:
TURN BOTH TAPS ON...
STANDPIPE METHOD
UNDER SINK METHOD
NOTE: ALTHOUGH YOU MAY NEED TO
MOVE THE HOOKED END SUPPORT
ALONG THE GREY DRAINAGE HOSE,
DO NOT REMOVE IT.
IF IT HAS NOT... REMOVE IT!
Hooked End Support
Insert drainage hose
If you have no hot water supply...
A cold fill adaptor is available from
your local Hotpoint authorised
Service Centre or by calling the
Genuine Parts & Accessories Hotline
(see KEY CONTACTS).
approximately 100mm
into the standpipe.
NOTE: YOU MAY NEED A SECOND
PERSON TO HELP YOU RAISE AND
LOWER THE APPLIANCE.
.............................
OR
800mm
from floor
WHICHEVER DRAINAGE METHOD
YOU USE, MAKE SURE THAT THE
HOOKED END SUPPORT IS FIXED
LEVEL TO, OR ABOVE THE ‘PLUMBING
INDICATOR LINE’*
Standpipe height:
minimum 500mm
from the floor.
Fix the hooked Attach the GREY
cut off the blocked
end of the under sink
drainage unit.
end support at drainage hose to the
a minimum
800mm from
the floor.
under sink drainage
unit securely, using a
hose clip.
(*see Getting to Know your Appliance)
5
6
7
LEVEL?...
CONNECT TO THE POWER SUPPLY...
READY...
YOUR MACHINE WILL BE NOISY IF THE TWO FRONT FEET ARE NOT
ADJUSTED SO THE MACHINE STANDS FIRM AND LEVEL.
PLUG YOUR MACHINE INTO AN ELECTRICAL SOCKET WHICH IS
EASILY ACCESSIBLE. SWITCH ON
TO CHECK ALL PARTS OF THE INSTALLATION AND TO THOROUGHLY
CLEAN THE INSIDE OF YOUR MACHINE:
RUN PROGRAMME ‘C’ (refer to ‘Programme Selector Dial’, STEP 4).
Turn one or both front feet
clockwise until the machine
stands firm and level.
The spring on each foot will
stop them coming loose.
NOTE: Hotpoint recommend
extension leads are not used.
WITHOUT ANY LAUNDRY
and
Move your machine into position,
take care not to trap or kink the
hoses.
WITHOUT ANY DETERGENT
THIS WILL TAKE APPROXIMATELY 2hours 30minutes TO COMPLETE
The Dispenser Drawer
STEP 3
1
WARNING:
Do not put any items into
2
3
the drawer, other than
detergents designed to be
released from the drawer, as
they may cause damage or
blockage.
4
5
Index:
1. Drawer release latch
2. Pre-wash detergent compartment
Maximum 200ml powder or
100ml liquid
3. Main detergent compartment
Maximum 400ml powder or
200ml liquid
4. Grate
5. Fabric conditioner compartment
120ml maximum
Dispensing Powder Detergent
To achieve the best wash results the
manufacturer’s recommended amount
of detergent should be measured and
added to the main detergent
compartment (II symbol) (max. 400ml).
Dispensing Liquid Detergent
We recommend the use of a detergent dosing ball, as provided by your detergent
manufacturer.
Alternatively you can obtain a liquid
detergent flap, a barrier for the dispenser
drawer.
Contact Hotpoint Genuine Parts and
Accessories (see Key Contacts)
Adding Fabric Conditioner
Pre-wash Programme A and B
Pour the recommended
amount of fabric
conditioner into the
compartment
When selecting programme A or
B add detergent to both the
pre-wash compartment (I symbol)
and the main wash compartment
(II symbol).
(flower symbol).
Do not exceed the
maximum fill line.
DO NOT use in drum dosing
devices with Pre-wash
programmes A and B.
Programme Selector Dial
STEP 4
IMPORTANT INFORMATION: The temperature of the incoming water supply and selection of any Optional Wash Feature, ie. Economy
Wash, will affect the programme times*. Turn the programme selector dial from ‘OFF’ to the programme you need...
Wash
label
Fabric
Temp.
°C
Max.
dry
weight
load
Approx.
programme
time*
Spin
eed
sp
WEIGHT OF
WASH LOAD
Two examples of
maximum wash loads
for different types of
fabric:
Mixed
30
95
60
6kg
6kg
6kg
25 minutes
2 hours -
Slow
Fast
A
B
White Cotton & Linen
without special finishes.
2 hours 20minutes
COTTON
Colourfast cotton, linen or
viscose without special
finishes
2
1
6
6
1
4
Bath Towels
Hand Towel
Shirts
2 hours 15minutes
Fast
C
Non-colourfast cotton,
linen or viscose
1 hour 30minutes -
1 hour 45minutes
D
E
40
30
6kg
6kg
Fast
Blouses
Pair of Pyjamas
Items of
Non-colourfast cotton,
linen or viscose
1 hour 20minutes -
1 hour 35minutes
Medium
Underwear
Synthetics
coloured nylon, polyester,
acrylic and cotton mixtures,
cotton or viscose with special
finishes, coloured polyester
and cotton mixtures
F
= 6kg
SYNTHETIC
1 hour 5minutes -
1 hour 15 minutes
50
40
3kg
3kg
Slow
Slow
2
4
4
1
4
Children’s Dresses
Acrylics
Shirts
acrylics and tri-acetate blends
of these fabrics with wool,
polyester and wool blends
G
H
Blouses
40 - 50minutes
Pair of Pyjamas
Items of
Wool
Shrink resistant machine
washable wool, woollen
blankets.
Underwear
40
40
30
35
1.5kg
1.5kg
3kg
50 minutes
50 minutes
Medium
Medium
Slow
Wool mixtures with cotton or
rayon.
= 3kg
Silk
55minutes -
1 hour 5minutes
J
K
L
Printed acetate
Fast Wash
for freshening up lightly
soiled items.
1kg
26minutes
Slow
Warning: not for woollen, silk
or delicate items.
Handwash
a cool, gentle action wash.
NOTE:
25
3kg
3kg
6kg
3kg
45 - 55minutes
30minutes
Gentle
Slow
Fast
When the programme
has finished, return
the programme
Rinse and Spin
Fast Spin
Mixed
Cotton
Delicates
15minutes
selector dial to the
‘OFF’ position.
Slow Spin
15minutes
Slow
Using your Machine
STEP 5
Door Locked indicator light
Progress indicator lights
Option buttons
OFF position
WARNINGS:
‘!’
In the unlikely
event of something
not working, see
‘Troubleshooting’
STEP 8.
STOP / CHANGE
programme symbol
START button
Variable Temperature dial
Variable Spin Speed dial
Programme selector dial
On-Off / Selecting a programme...
The machine is switched on, by turning the programme selector dial away from the ‘OFF’ position to your selected programme.
To start the programme press and release the ‘START’ button.
NOTE: When the programme has finished, return the programme selector dial to the ‘OFF’ position.
To stop or change a programme...
To stop a programme, turn the programme selector dial to ‘!’ (Stop/Change programme symbol) and press the ‘START’ button.
As you turn the programme selector dial, the ‘Wash’ light will flash. The flashing stops and the ‘Wash’ light will go out when you
press ‘START’.
The ‘End’ light will then flash as the machine pumps out water in the drum to a safe level. When completed the ‘End’ light stops
flashing and after a short time the ‘Door Locked’ indicator light will go out and the door can be opened.
Caution: the laundry and the remaining water in the drum may still be extremely hot.
If you want to change a programme, turn the programme selector dial to ‘!’ (Stop/Change programme symbol) and press the
‘START’ button.
As you turn the programme selector dial, the ‘Wash’ light will flash. The flashing stops and the ‘Wash’ light will go out when you
press ‘START’.
The ‘End’ light will then flash as the machine pumps out water in the drum to a safe level. When completed the ‘End’ light stops
flashing and you can change the programme (you may need to add detergent). Press the ‘START’ button to continue.
NOTE:
If you turn the programme selector dial during a programme, the ‘Wash’ light will flash to show that the programme running is not
that shown on the dial. Turn the dial to the original programme to stop the flashing.
The flashing will automatically stop when the programme enters the rinse phase.
Progress indicator lights...
Door Locked indicator light...
These will light up when you choose a programme, to indicate
the progress of the selected programme. When started, the
first light in the cycle will stay lit and as the programme
progresses, successive lights will come on until the
programme finishes. The ‘End’ light will stay lit until you turn
the programme selector dial to the ‘OFF’ position or choose
another programme or option.
The ‘Door Locked’ indicator light will come on two
seconds after you press the ‘START’ button and will stay lit
throughout the programme. A short time after the
programme has finished the indicator light will go out and
you can then open the door.
Selected programmes will not start if the door is not closed
properly, the ‘Door Locked’ indicator light will flash to show
this. Push the door shut until you hear the catch click.
Options
STEP 6
To select an option, press the button and you will see a light come on above the button.
Press again to cancel, and the light will go out.
Button Selection:
You cannot alter the options once the machine is running.
NOTE: Remember to cancel buttons after use!
Time Saver
Saves up to a third on the programme time.
Reduce Creases
(not available with WMM53, WMA52 and WMA50)
This is not available with Fast Wash, Rinse and Spin or Spin
only programmes.
Reduces wash action and spin speed, meaning less ironing for
delicate clothes.
This does not apply to Cotton, Wool or Handwash
programmes.
Rinse Hold
Mini Load
For washing a smaller load.
In addition to reducing actual washing time, this option will
reduce water and energy consumption by up to 50%.
Note: You can reduce the amount of detergent you use with this
wash.
Clothes will be held in the final rinse water, keeping them fresh
until you are ready to complete the programme.
Complete the final spin by pressing the Rinse Hold button when
the light is flashing.
This is not available with Pre-Wash, Wool, Handwash or Spin
only programmes.
Extra Rinse
For large wash loads and items for young children or people
with sensitive skin.
This option adds a rinse.
This is not available with Pre-Wash, Wool, Handwash or Spin
only programmes.
Variable Spin Speed
Only available on models WMA58, WMA56 and WMM59.
Variable Temperature
Only available on models WMA58, WMA54 and WMM59.
Use this control to reduce the programme spin
speed only.
If you leave this dial in the maximum position,
the spin speed will be the maximum which is
appropriate for whatever wash programme you
have chosen.
When the programme has finished, return the
dial to the original setting.
Note: You cannot alter the spin speed while
the machine is spinning.
Use this control to reduce the wash
temperature only.
If you leave this dial in the maximum position
(95), the actual wash temperature will be the
maximum which is appropriate for the wash
programme you have chosen.
When the programme has finished return the
dial to the original setting.
Note: You cannot alter the temperature while
the machine is washing.
WARNINGS:
DO NOT allow
DO NOT overload
the appliance!
It may damage
the laundry and
reduce the
quality of the
wash.
During the wash
cycle, remember
that the door
glass may
become hot to
the touch.
DO NOT open the
dispenser drawer
during any
DO NOT try to
open the door
when the ‘Door
Locked’ indicator
light is on.
If you stop a programme
part way through a wash
or there is a power cut,
take care when opening
the door, the machine
may contain hot water.
children to play
with the appliance
or tamper with the
controls.
programme.
A Typical Wash Programme
STEP 7
1
2
3
4
5
Add detergent (and
fabric conditioner if
required) to the
dispenser drawer (see
STEP 3).
Refer to the detergent
manufacturer’s
dosage instructions.
(Models WMA58,
WMA56 and WMM59
only):
Reduce the spin
speed if you wish by
turning the variable
spin speed control
dial (see STEP 6).
Sort laundry into
groups by washcare
labels.
Load the machine,
making sure that the
laundry is not
trapped in the door.
Close the door by
pushing it until it
clicks.
Turn the programme
Select any optional
selector dial from the wash feature(s) that
‘OFF’ position to the
programme required
(see STEP 4).
you may require by
pressing the
appropriate button(s),
indicator lights will
show what you have
chosen (see STEP 6).
When all selections
have been made press
the ‘START’ button.
6
7
8
9
To stop a programme
once the machine has
started, turn the
programme selector
dial to ‘!’ and press the ‘START’ button. As
you turn the dial, the ‘Wash’ light will flash.
The flashing stops and the light goes out
when you press ‘START’.
The ‘End’ light will then flash as the machine
pumps out water in the drum to a safe level.
When the ‘End’ light stops flashing, you can
re-select the programme you want (you may
need to add detergent).
Press the ‘START’ button again to carry on.
If you do not want to make a new selection,
the ‘Door Locked’ indicator light will go out
and you can open the door.
Caution: The load and remaining water in
the drum may still be extremely hot.
(Models WMA58,
WMA54 and WMM59
only):
Reduce the wash
temperature if you
wish by turning the
variable temperature
control dial (see STEP
6).
During the wash, the A short time after the
progress indicator
programme has
lights will show what finished the ‘Door
stage in the cycle the Locked’ indicator light
programme has
reached.
will go out and you
can open the door.
Return the pro-
gramme selector dial
to the ‘OFF’ position.
We also recommend
that you switch off the
electricity and water
supply.
Automatic Features...
Auto half load
Auto half load saves you time and money when washing smaller loads.
Water levels are automatically adjusted to cater for the different loads.
Unbalanced load warning
Your machine has an inbuilt feature to prevent it spinning with an unbalanced load. This will minimise excessive vibration and
prolong the life of the machine. Before each spin the machine ‘senses’ the load within the drum and if the machine considers the
load to be unbalanced, it will not automatically spin. Instead the machine will try to redistribute the load to achieve balance by
tumbling backwards and forwards. If it is unable to balance the load after the fifth attempt the machine will abort the spin process.
As an indicator to you that this has happened the ‘Final Spin’ indicator light will flash, to advise that no spin has been performed.
If this safety feature is encountered you can spin the load after first opening the door, redistributing the load and selecting a fast or
slow, spin only programme. In the case of small loads or single items you may try adding some extra items of a comparable size to
help balance the load.
Troubleshooting - More ‘Troubleshooting information and general product advice can be found on our website, visit: www.theservicecentre.co.uk/help
STEP 8
Washcare Tips:
Indicator Lights:
Do not overload the machine
(maximum load 6kg).
MY MACHINE MAKES A
NOISE OR VIBRATES IN A
SPIN PROGRAMME.
THE DISPENSER WILL NOT
CLOSE PROPERLY
MY MACHINE WILL NOT
START
MY MACHINE DOES NOT
PUMP OUT WATER
In addition to reducing the
quality of the wash, this may also
damage your laundry and the
machine.
The ‘Door Locked’ indicator light:
MY MACHINE IS LEAKING
If the ‘Door Locked’ indicator light is flashing:
Shut the door firmly, until it clicks.
The ‘Door Locked’ indicator light should now stay on.
We strongly recommend that you
do not wash underwired bras in
this machine. Should the wires
become detached it could cause
damage to your clothes and the
machine. If the washcare label
states that the bra is machine
washable, then we advise placing
it in a sealed pillow case or a
similar washbag. Remember, you
will be charged for a service call
resulting from a detached bra
wire.
Is the drawer clogged with
detergent?
If the door will not open... Check the programme has
finished, is the ‘End’ progress light lit? It takes about
two minutes for the ‘Door Locked’ indicator light to
go out after a programme has finished.
The door will not open until the ‘Door Locked’
indicator light has gone out.
Close the door. Choose a
programme and then press ‘ON’
Check all loose items, such as
coins, have been removed
from the laundry.
Has the drain hose been installed
correctly? Ensure it is not blocked
or kinked.
Are the fill hoses on correctly?
If not tighten them.
Does the washer need
replacing?
Clean the dispenser drawer, see
STEP 3:‘The Dispenser Drawer’
Does the ‘door indicator’ light
come on after 2 seconds?
Are the drainage unit, standpipe
or under sink connections free
from blockages?
Have both transit bolts been
removed from the machine?
Check the drawer is properly
aligned.
The ‘Pre-wash’ progress indicator light:
Is your water pressure too
high?
If the ‘Pre-wash’ indicator light is flashing:
This means that the machine cannot fill.
Check that the water supply is turned on and that the
inlet hoses are not kinked.
Has the polystyrene
block been
removed from
underneath the
machine?
Has ‘Rinse Hold’ been selected?
The light will flash until the button
is pressed again.
Is the machine plugged in
and switched on?
Turn the main supply tap
down.
Do not use the machine if the
item to be washed does not have
a wash label.
SUDS ARE COMING FROM
THE DISPENSER DRAWER
The ‘Wash’ progress indicator light:
If the ‘Wash’ indicator light is flashing:
Is the socket OK? Test with
another appliance to check.
Is the standpipe or household
drain blocked.
Before washing laundry we
recommend that you do the
following:
This means that the programme selector dial has been
moved since the programme started. Return the dial
to the original selection.
Press the ‘Rinse Hold’ button
again.
Check the correct amount of
suitable detergent has been used,
refer to manufacturer’s
Pre-treat awkward stains with
washable treatments.
Do not wash any items that have
previously been treated with
solvents.
Close zips, fasten belts, tie strings
and close press studs to prevent
tangling.
Empty ALL objects from pockets
as they may damage the clothes
and the machine.
Have you adjusted the feet
to stabilise the machine?
See STEP 2: Installation
Is the fuse in the plug OK?
The ‘Spin’ progress indicator light:
recommendations.
You may need to call in a
plumber.
If you have used the wrong type of
detergent, select a Rinse programme
to flush out your machine.
Clear any blockages that have
been found
If the ‘Spin’ indicator light is flashing:
This means that there has been an unbalanced load
and the machine could not spin.
Plug the machine in and
turn the socket switch on.
See ‘Automatic Features’, STEP 7.
See STEP 2: Installation
Is steam coming
from the dispenser
drawer?
Is the machine connected to
a sink waste system?
If possible use another socket
for the machine.
NOT ALL OF THE DETERGENT
HAS BEEN FLUSHED AWAY
If your machine is still not working
contact:
Repair Service and Information Desk
UK 08709 066 066
Republic of Ireland 1850302 200
Check the blocked end of the
under sink drainage unit has
been cut off.
The machine is designed to
release steam from the dispenser
drawer during hot washes.
MY LAUNDRY HAS NOT
SPUN DRY.
If not replace it, see STEP 1:
Electricity Supply
Check that your water supply
taps are turned on fully.
You will be asked for the following
details: Name and Address, Post
Code,Telephone Number, Date of
Purchase, Colour and Model/Serial
Numbers - which can be found on
the inside of the door.
Was a short spin programme
used on a non-synthetic load.
Check the feet have been
levelled.
Remember, you will be charged
for a service call to rectify a
malfunction resulting from
objects, such as coins, pens, hair
grips etc. falling from pockets.
Limit the size of absorbent loads
ie. towels, to 3kg (7lb) to give
good washing and rinsing results.
Place small items in a wash bag.
Always follow the care label on
items when choosing the wash
programme.
WATER COLLECTS IN THE
FABRIC DISPENSER
COMPARTMENT
Check the inlet hoses are not
kinked.
MY MACHINE STOPS
BEFORE A SPIN
PROGRAMME.
Is your hot water pressure low?
If the ‘Final Spin’ indicator light is
flashing, there has been an
unbalanced load and the machine
could not spin.
Clear and precise details of the query
or fault.
You may need a cold fill adaptor
to run your machine as cold fill
only. See ‘Installation’, STEP 2.
THE PROGRAMME TAKES A
LONG TIME
Clean fabric dispenser drawer.
See STEP 3:‘The Dispenser
Drawer’.
See ‘Automatic Features’ STEP 7.
The ‘Rinse Hold’ button has
been pressed, this will hold
laundry in the final rinse water,
until the button is pressed
again.
Remember, you will be charged for a
service call if a problem with your
machine is caused by incorrect
installation or misuse.
If you are using a detergent flap
ensure it is in the ‘UP’ position for
powder. See STEP 3:‘The
Did the water pump out?
If not see ‘MY MACHINE DOES
NOT PUMP OUT WATER’.
Check for low temperature and
low pressure of the hot and cold
water supply.
Wash non-colourfast items or
really dirty laundry separately as
they may affect other items.
Dispenser Drawer’
Remember, you will be charged for a service call for problems caused by incorrect installation, non-removal of transit bolts or packaging, leaks from household pipework, loose or blocked fill and drain hoses.
Washing items that DO NOT have a wash label or washing items that are not intended as machine washable and NOT emptying contents from pockets may cause pump or drain blockages, or may damage components within the machine.
Getting to Know your Appliance
Model WMA58 shows the maximum features available on an
Aquarius washing machine.
Cleaning the Exterior:
Use a damp cloth or silicon polish to clean the exterior surfaces of the
appliance.
Dispenser Drawer Control Panel
Cleaning the Door Bowl:
Clean the internal surface of the door bowl regularly with a soft cloth.
A build up of soap powder and water hardness residue may result in
water leaking from the door.
Cleaning the Dispenser Drawer & Compartments:
It is advisable to clean the dispenser drawer regularly:
Interlocking door
and release lever
Pull the drawer out until it reaches its stop.
1
Hooked End Support
Mains Cable
Rating Plate
Press the drawer release latch
2
down to remove the dispenser
drawer.
Model
WMA58
Adjustable Feet
Hot Water inlet point and
supplied Hose (Red or Grey end)
Clean and dry the
3
dispenser drawer,
syphons, grate and
fabric conditioner exit
channel (A).
Also, regularly clean the
outlet pipe area (B).
Cold Water inlet point and
supplied Hose (Blue end)
B
A
Transit Bolts (both MUST be removed
before using your machine).
Relocate the dispenser drawer and push it
firmly back into place.
4
Plumbing Indicator Line label
Drainage Hose
WARNINGS:
Do not try to clean any
part of the dispenser
Do not clean any part of the
machine with abrasive cleaners,
scouring agents, acids, any
bleaches or metal polish, as
they may cause damage.
drawer while the machine
is working.
Wheels
Key Contacts
After Sales Service
Over 1200 trained specialists, directly employed by us, ensure that you can have complete confidence in both the appliances and
services we offer.
Repair Service and Information Desk
UK: 08709 066 066
Extended Warranties
UK: 08709 088 088
(Open 8 to 8 Mon - Fri, 8 to 6 Sat, 10 to 4 Sun & Bank Holidays)
(Open 8 to 8 Mon - Sun)
Republic of Ireland: 1850 502 200
Republic of Ireland: 1850 302 200
Note: Our operators will require the following information:
Genuine Parts and Accessories
UK: 08709 077 077
The Model number
(which can be found on
the control panel)
(Open 8-30 to 5-30 Mon - Fri & 9 to 12 Sat)
The Serial number
(which can be found on the
inner door trim)
Republic of Ireland: (01) 842 6836
After Sales Service
Hotpoint guarantee
“Satisfaction guaranteed or your money back”
“No company is better positioned to offer an after sales service on
a Hotpoint appliance than us - the manufacturer”.
We give you a unique ‘satisfaction guaranteed’ promise - valid
for 90 days - after you have purchased your Hotpoint
appliance. If there is a technical problem simply call Hotpoint
Repair service or visit our web-site at
arrange for an engineer to call. If the technical problem is not
resolved under this guarantee, we will replace your machine
or, if you prefer, give you your money back.
As part of our commitment to you, all Hotpoint appliances have the
added benefit of a fully inclusive parts and labour guarantee for the first
12 months. In addition to this you also have the advantage of free
replacement parts for the first 5 years when fitted by a Hotpoint
engineer. When the 12 months parts and labour guarantee expires we
offer the following after sales service options:
Repair Service and Information Help Desk
UK: 08709 066066
Republic of Ireland: 1850 302 200
Note: Our operators will require the Model number and the Serial number
of your appliance.
All Hotpoint appliances carry a fully inclusive 12 month parts
and labour guarantee as well as free replacement parts for the
first 5 years (except microwaves, selected integrated
appliances and cooker hoods, which have a one year
guarantee) provided that they are fitted by a Hotpoint
engineer.
Available 364 days a year with a fast, effective and value for money
service. We have the largest white goods repair service in the UK with over
1200 of our own fully trained engineers. All repairs include a parts and
labour guarantee for 12 months from the date of the repair.
If you require any information or have any questions about your
appliance, our operators are on hand with help and advice.
All this ensures that you will receive the best available after sales service
possible.
Guarantee terms and conditions
Your guarantee is only applicable in the United
Kingdom or Republic of Ireland and is subject to the
following provisions that your appliance:
Has been installed and used correctly in accordance with
this instruction booklet.
Extended Warranties
UK: 08709 088 088
Republic of Ireland: 1850 502 200
Has been used solely for domestic purposes and is located
on domestic premises (ie. not for commercial or trade
use).
Has been properly connected to a suitable electrical
supply voltage as stated on the appliance rating plate.
Has not been subject to misuse, accident, modified or
repaired by anyone other than one of our own service
engineers.
Whether you have just one or a number of Hotpoint appliances in your
kitchen, we offer two service cover plans to give you total peace of mind.
Repair Protection Plan - FREE service repairs for a single Hotpoint
appliance during the period of cover.
Kitchen Cover
- FREE service repairs for all your Hotpoint
appliances less than 8 years old.
For pre purchase information on any other Hotpoint
product,
Genuine Parts and Accessories
UK: 08709 077 077
Republic of Ireland: (01) 842 6836
A wide range of genuine parts and accessories are available from our
hotline or through our web site.
Recycling & Disposal
Information
As part of Hotpoint’s continued commitment to helping the environ-
ment, Hotpoint reserves the right to use quality recycled components
to keep down customer costs and minimise material wastage.
Genuine parts and accessories, extended warranties and service
repairs are all
available on our web-site at:
Please dispose of packaging and old appliances carefully.
To minimise risk of injury to children, remove the door, plug and cut
mains cable off flush with the appliance. Dispose of these parts sepa-
rately to ensure that the appliance can no longer be plugged into a
mains socket, and the door cannot be locked shut.
General Domestic Appliances Limited, Morley Way, Peterborough, PE2 9JB.
PRINTED BY SIMLEX FOUR ASHES, WOLVERHAMPTON.
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May 2003 Part no. 1666200031-02
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