Hotpoint Refrigerator HM312NI User Manual

Instructions for Installation and Use  
Fridge / Freezer  
Model HM312NI  
 
Operating Instructions  
REFRIGERATOR/FREEZER COMBINATION  
Contents  
GB  
Installation, 4-5  
Positioning and connection  
GB  
Description of the appliance, 6  
Overall view  
English  
Start-up and use, 7-8  
Starting the appliance  
Using the refrigerator to its full potential  
Using the freezer to its full potential  
Maintenance and care, 9  
Switching the appliance off  
Cleaning the appliance  
Avoiding mould and unpleasant odours  
Replacing the light bulb  
Precautions and tips, 10  
General safety  
HM312NI  
Disposal  
Respecting and conserving the environment  
Troubleshooting, 11  
Hotpoint Guarantee, 15  
Key Contacts, 16  
 
Installation  
! Before operating your new appliance, please read  
these operating instructions carefully. They contain  
important information for safe use, installation and care  
of the appliance.  
Your appliance is supplied with a 13amp fused plug that  
can be plugged into a 13amp socket for immediate use.  
Before using the appliance please read the instructions  
below.  
GB  
! Please keep these operating instructions for future  
reference. Pass them on to possible new owners of the  
appliance.  
WARNING:  
THIS APPLIANCE MUST BE EARTHED.  
Replacing fuse covers:  
Positioning and connection  
When replacing a faulty fuse, a 13amp ASTA approved  
fuse to BS 1362 should always be used and the fuse  
cover re-fitted.  
If the fuse cover is lost, the plug must not be used until  
a replacement is obtained.  
Positioning  
1. Place the appliance in a well-ventilated humidity-free  
room.  
2. Do not obstruct the rear fan grills. The compressor  
and condenser give off heat and require good ventilation  
to operate correctly and save energy.  
3. Ensure the appliance is far away from any sources of  
heat (direct sunlight, electric stove, etc.).  
Replacement fuse covers:  
If a replacement fuse cover is fitted, it must be of the  
correct colour as indicated by the coloured marking or the  
colour that is embossed in words on the base of the plug.  
Electrical connections  
After transportation of the appliance, carefully place it  
vertically and wait at least 3 hours before connecting it  
to the electricity mains. Before inserting the plug into the  
electrical socket ensure the following:  
Changing the plug:  
Removing the plug  
If your appliance has a non-rewireable moulded plug  
and you should wish to remove it to add a longer cable  
or to re-route the mains cable through partitions, units  
etc. please ensure that either:  
• The appliance is earthed and the plug is compliant  
with the law.  
• The socket can withstand the maximum power of the  
appliance, which is indicated on the data plate  
located on the bottom left side of the fridge (e.g. 150  
W).  
• The voltage must be in the range between the values  
indicated on the data plate located on the bottom left  
side (e.g. 220-240V).  
-
The plug is replaced by a fused 13amp re-  
wireable plug bearing the BSI mark of  
approval.  
or  
-
The mains cable is wired directly into a  
13amp cable outlet, controlled by a  
switch (in compliance with BS 5733)  
which is accessible without moving the  
appliance.  
• The socket is compatible with the plug of the  
appliance.  
If the socket is incompatible with the plug, ask an  
authorised technician to replace it (see Assistance).  
Do not use extension cords or multiple sockets.  
Disposing of the plug  
Cut off and dispose of the supplied plug if it does not fit  
your socket. The cable should be cut as close as  
possible to the moulded plug.  
! Once the appliance has been installed, the power  
supply cable and the electrical socket must be easily  
accessible.  
Remove the fuse.  
! The cable must not be bent or compressed.  
WARNING:  
! The cable must be checked regularly and replaced by  
To avoid a shock hazard do not insert the discarded  
plug into a socket anywhere else.  
authorised technicians only (see Assistance).  
! The manufacturer declines any liability should these  
safety measures not be observed.  
4
 
Fitting a new plug  
GB  
IMPORTANT  
WIRES IN THE MAINS LEAD ARE COLOURED IN  
ACCORDANCE WITH THE FOLLOWING CODE...  
Green and Yellow - Earth  
Blue  
Brown  
- Neutral  
- Live  
As the colours of the wires in the mains lead may not  
correspond with the coloured markings identifying the  
terminals in your plug, proceed as follows:  
-
Connect Green and Yellow wire to terminal marked  
'E' or or coloured Green and Yellow.  
-
-
Connect Brown wire to terminal marked 'L' or  
coloured red or brown.  
Connect Blue wire to terminal marked 'N' or  
coloured Black or Blue.  
If a 13amp plug (BS 1363) is used it must be  
fitted with a 13amp fuse. A 15amp plug must be  
protected by a 15amp fuse, either in the plug or adaptor  
or at the distribution board.  
If you are in any doubt about the electrical  
supply to your machine, consult a qualified  
electrician before use.  
CE Marking certifies that this appliance conforms to  
the following EEC directives :  
Low Voltage Equipment - 73/23/EEC & 93/68 EEC  
Electromagnetic Compatibility 89/336/EEC, 92/31/EEC  
& 93/68/EEC  
5
 
Description of the  
appliance  
Overall view  
GB  
TEMPERATURE  
REGULATING  
Knob  
Removable lidded shelf  
with EGG TRAY and  
BUTTER DISH  
*
SHELVES  
Removable  
multipurpose  
SHELVES  
BOTTLE RACK/  
CAN RACK*  
flap door  
Compartment for a  
2 LITRE BOTTLE  
MULTI-USE bin  
*
FRUIT and  
VEGETABLE bin  
BOTTLE shelf  
FREEZER and  
STORAGE  
compartment  
ICE tray  
STORAGE  
compartment  
6
 
Start-up and use  
Starting the appliance  
• Place only cold or lukewarm foods in the  
compartment, not hot foods (see Precautions and  
tips).  
GB  
! Before starting the appliance, follow the installation  
instructions (see Installation).  
• Remember that cooked foods do not last longer than  
raw foods.  
! Before connecting the appliance, clean the  
compartments and accessories well with lukewarm  
water and bicarbonate.  
• Do not store liquids in open containers. They will  
increase humidity in the refrigerator and cause  
condensation to form.  
1. Insert the plug into the socket and ensure that the  
internal light illuminates.  
2. Turn the TEMPERATURE ADJUSTMENT knob to an  
average value. After a few hours you will be able to  
put food in the refrigerator.  
SHELVES: with or without grill.  
Due to the special guides the  
1
shelves are removable and the  
height is adjustable (see  
diagram), allowing easy storage  
of large containers and food.  
Height can be adjusted without  
complete removal of the shelf.  
Using the refrigerator to its full potential  
2
The temperature inside the refrigerator compartment  
automatically adjusts itself according to the position of  
the thermostat knob.  
1 = warmest  
5 = coldest  
We recommend, however, a medium position.  
The cooling section of the refrigerator is located inside  
the back wall of the refrigerator compartment for  
increased space and improved aesthetics. During  
operation, the back wall will be covered in frost or water  
droplets depending on whether the compressor is  
operating or paused. Do not worry, the refrigerator is  
functioning normally.  
If the TEMPERATURE ADJUSTMENT knob has been set  
on high values with large quantities of food and with a  
high ambient temperature, the appliance can operate  
continuously, resulting in excessive frost formation and  
excessive energy consumption: compensate for this by  
shifting the knob towards lower values (defrosting will  
occur automatically).  
MULTI-USE bin: to store food (such as cold meats)  
for a long time and also prevent odours from lingering  
in the refrigerator.  
*
BOTTLE RACK/ CAN RACK flap door: to store a  
*
bottle or several cans horizontally (see diagram).  
When not in use, close the flap door to increase the  
space in the refrigerator compartment.  
In static appliances, the air circulates in a natural way:  
the colder air tends to move downwards as it is heavier.  
The food should be stored as follows:  
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Above the fruit and vegetable  
bins  
: to store up to  
)RRGꢀ  
WINE AREA*  
three bottles of wine (see  
diagram). The air circulates  
freely between the bottles  
guaranteeing rapid cooling.  
When not in use, close it to  
increase the space on the shelf.  
Fresh fish and meat  
Above the fruit and vegetable  
Fresh cheese  
bins  
Cooked food  
On any shelf  
Salami, bread loaf,  
chocolate  
On any shelf  
Fruit and vegetables In the fruit and vegetable bins  
Eggs On the shelf provided  
Butter and margarine On the shelf provided  
Bottles, drinks, milk On the shelf provided  
Available only on certain models.  
*
7
 
Ic e tray  
Using the freezer to its full potential  
GB  
The fact that they are situated on the top part of the freezer  
drawers ensures greater cleanliness: the ice no longer comes  
into contact with the food placed inside the freezer  
compartment; furthermore, the dripping of the water during  
filling is avoided (a lid to cover up the hole after filling with  
water is also provided).  
• Do not re-freeze food that is defrosting or that has  
already been defrosted. These foods must be  
cooked and eaten (within 24 hours).  
• Fresh food that needs to be frozen must not come  
into contact with food that has already been  
defrosted. Fresh food must be stored above the grill  
in the freezer compartment and if possible be in  
direct contact with the walls (side and rear), where  
the temperature drops below -18°C and guarantees  
rapid freezing.  
1. Pull out the tray by pushing it up.  
Check that the tray is ompletely empty and fill it with  
water through the opening provided.  
2. Take care not to exceed the level indicated (MAX  
WATER LEVEL). Excess water prevents the ice cubes  
from dispensing (if this happens, wait for the ice to  
melt and empty the tray).  
• Do not place glass bottles which contain liquids, and  
which are corked or hermetically sealed in the  
freezer because they could break.  
3. Turn the tray 90°: due to the connected compartments  
each mould fills with water (see diagram).  
4. Close the opening with the lid provided and put the  
tray back, placing the top part in the corresponding  
housing and allowing it to drop in again.  
• The maximum quantity of food that may be frozen  
daily is indicated on the plate containing the technical  
properties located on the bottom left side of the  
refrigerator compartment (for example: Kg/24h: 4)  
5. When the ice has formed (minimum time  
approximately 8 hours) knock the tray against a hard  
surface and wet the outside so that the ice cubes  
come loose and take them out through the opening.  
! Do not open the door during freezing.  
! If there is a power cut or malfunction, do not open the  
freezer door. This will help maintain the temperature  
inside the freezer, ensuring that foods are conserved for  
at least 9 -14 hours.  
! If the room temperature drops below 14°C for an  
extended period of time, the ideal temperature will not  
be reached in the freezer compartment and food  
preservation will be reduced.  
MAX  
WATER LEVEL  
8
 
Maintenance and care  
Switching the appliance off  
It is necessary to clean the discharge hole regularly so  
that the water can flow out easily.  
GB  
During cleaning and maintenance it is necessary to  
disconnect the appliance from the electricity supply:  
It is not sufficient to set the temperature adjustment knobs  
on (appliance off) to eliminate all electrical contact.  
Defrosting the freezer compartment  
1. Set the TEMPERATURE ADJUSTMENT knob to the  
position  
.
Cleaning the appliance  
2. Wrap frozen foods in newspaper and place them in  
another freezer or in a cool place.  
• The external and internal parts, as well as the rubber  
seals may be cleaned using a sponge that has been  
soaked in lukewarm water and bicarbonate of soda or  
neutral soap. Do not use solvents, abrasive products,  
bleach or ammonia.  
• The removable accessories may be soaked in warm  
water and soap or dishwashing liquid. Rinse and dry  
them carefully.  
3. Leave the door open until the frost has melted  
completely. This can be made easier by placing  
containers with lukewarm water in the freezer  
compartment.  
4. Clean and dry the freezer compartment carefully  
before switching the appliance on again.  
• The back of the appliance may collect dust which can  
be removed by delicately using the hose of a vacuum  
cleaner set on medium power. The appliance must be  
switched off and the plug must be pulled out before  
cleaning the appliance.  
5. Certain appliances are  
fitted with the DRAIN  
SYSTEM to lead the water  
outside: let the water flow  
into a container (see  
diagram).  
Avoiding mould and unpleasant odours  
• The appliance is manufactured with hygienic materials  
which are odour free. In order to maintain an odour free  
refrigerator and to prevent the formation of stains, food  
must always be covered or sealed properly.  
• If you want to switch the appliance off for an extended  
period of time, clean the inside and leave the doors  
open.  
Replacing the light bulb  
To replace the light bulb in the refrigerator compartment,  
pull out the plug from the electrical socket. Follow the  
instructions below.  
Access the light bulb by removing the cover as  
indicated in the diagram. Replace it with a similar light  
bulb within the power range indicated on the cover (15W  
or 25W).  
Defrosting the appliance  
! Follow the instructions below.  
Do not speed up the defrosting process by using any  
devices or tools other than the scraper provided, you  
may damage the refrigeration circuit.  
Defrosting the refrigerator compartment  
The refrigerator has an  
automatic defrosting  
function: water is ducted  
to the back of the  
appliance by a special  
discharge outlet (see  
diagram) where the heat  
produced by the  
compressor causes it to  
evaporate.  
9
 
Precautions and tips  
! The appliance was designed and manufactured in  
compliance with international safety standards. The  
following warnings are provided for safety reasons and  
must be read carefully.  
Disposal  
GB  
• Observe local environmental standards when  
disposing packaging material for recycling purposes.  
• The European Directive 2002/96/EC on Waste  
Electrical and Electronic Equipment (WEEE), requires  
that old household electrical appliances must not be  
disposed of in the normal unsorted municipal waste  
stream. Old appliances must be collected separately  
in order to optimise the recovery and recycling of the  
materials they contain and reduce the impact on  
human health and the environment. The crossed out  
“wheeled bin” symbol on the product reminds you of  
your obligation, that when you dispose of the  
appliance it must be separately collected.  
This appliance complies with the following  
Community Directives:  
- 73/23/EEC of 19/02/73 (Low Voltage) and  
subsequent amendments;  
-89/336/EEC of 03.05.89 (Electromagnetic  
Compatibility) and subsequent amendments;  
- 2002/96/CE..  
General safety  
Consumers may take their old appliance to public  
waste collection areas, other communal collection  
areas, or if national legislation allows return it to a  
retailer when purchasing a similar new product.  
All major household appliance manufacturers are  
active in the creation of systems to manage the  
collection and disposal of old appliances.  
• The appliance was designed for domestic use inside the  
home and is not intended for commercial or industrial  
use.  
• The appliance must be used to store and freeze food  
products by adults only and according to the  
instructions in this manual.  
• The appliance must not be installed outdoors, even in  
covered areas. It is extremely dangerous to leave the  
appliance exposed to rain and storms.  
Respecting and conserving the environment  
• Do not touch the appliance with bare feet or with wet or  
moist hands and feet.  
• Install the appliance in a fresh and well-ventilated  
room. Ensure that it is protected from direct sunlight  
and do not place it near heat sources.  
• Do not touch the internal cooling elements: this could  
cause skin abrasions or frost/freezer burns.  
• Try to avoid keeping the door open for long periods or  
opening the door too frequently in order to conserve  
energy.  
• When unplugging the appliance always pull the plug  
from the mains socket, do not pull on the cable.  
• Before cleaning and maintenance, always switch off the  
appliance and disconnect it from the electrical supply. It  
is not sufficient to set the temperature adjustment knobs  
on (appliance off) to eliminate all electrical contact.  
• Do not fill the appliance with too much food:  
cold air must circulate freely for food to be preserved  
properly. If circulation is impeded, the compressor will  
work continuously.  
• In the case of a malfunction, under no circumstances  
should you attempt to repair the appliance yourself.  
Repairs carried out by inexperienced persons may  
cause injury or further malfunctioning of the appliance.  
• Do not place hot food directly into the refrigerator. The  
internal temperature will increase and force the  
compressor to work harder and will consume more  
energy.  
• Do not use devices or tools other than the special  
scraper provided inside the compartments.  
• Defrost the appliance if ice forms (see Maintenance).  
A thick layer of ice makes cold transference to food  
products more difficult and results in increased  
energy consumption.  
• Do not put ice cubes taken directly from the freezer into  
your mouth.  
• Do not allow children to tamper with the controls or play  
with the appliance. Under no circumstance should they  
be allowed to sit on the bins or to hang from the door.  
• Regularly check the door seals and wipe clean to  
ensure they are free of debris and to prevent cold air  
from escaping (see Maintenance).  
• Keep packaging material out of the reach of children! It  
can become a choking or suffocation hazard.  
10  
 
Troubleshooting  
If the appliance does not work, before calling for Assistance (see Assistance), check for a solution from the following list.  
GB  
Malfunctions:  
Possible causes / Solutions:  
The internal light does not  
illuminate.  
• The plug has not been inserted into the electrical socket, or not far  
enough to make contact, or there is no power in the house.  
The refrigerator and the freezer do  
not cool well.  
• The doors do not close properly or the seals are damaged.  
• The doors are opened too frequently.  
• The TEMPERATURE ADJUSTMENT knob is not in the correct position  
• The refrigerator or the freezer have been over-filled.  
The food inside the refrigerator is  
beginning to freeze.  
• The TEMPERATURE ADJUSTMENT knob is not in the correct  
position.  
• The food is in contact with the back inside wall of the refrigerator.  
The motor runs continuously.  
• The door is not closed properly or is continuously opened.  
• The outside ambient temperature is very high.  
• The thickness of the frost exceeds 2-3 mm (see Maintenance).  
The appliance makes a lot of noise. • The appliance has not been installed on a level surface (see  
Installation).  
• The appliance has been installed between cabinets that vibrate and  
make noise.  
• The internal refrigerant makes a slight noise even when the  
compressor is off. This is not a defect, it is normal.  
There is water at the bottom of the  
refrigerator.  
• The water discharge hole is blocked (see Maintenance).  
11  
 
Notes  
GB  
12  
 
Notes  
GB  
13  
 
Notes  
GB  
14  
 
Guarantee  
GB  
12 Months Parts and Labour Guarantee  
Your appliance has the benefit of our manufacturer’s guarantee, which covers the cost of breakdown  
repairs for twelve months from the date of purchase.  
This gives you the reassurance that if, within that time, your appliance is proven to be defective because  
of either workmanship or materials, we will, at our discretion, either repair or replace the appliance at no  
cost to you.  
This guarantee is subject to the following conditions:  
-
The appliance has been installed and operated correctly and in accordance with our  
operating and maintenance instructions.  
-
-
-
The appliance is used only on the electricity or gas supply printed on the rating plate.  
The appliance has been used for normal domestic purposes only.  
The appliance has not been altered, serviced, maintained, dismantled, or otherwise  
interfered with by any person not authorised by us.  
-
-
-
Any repair work must be undertaken by us or our appointed agent.  
Any parts removed during repair work or any appliance that is replaced become our property.  
The appliance is used in the United Kingdom or Republic of Ireland.  
The guarantee does not cover:  
-
-
-
Damage resulting from transportation, improper use, neglect or interference or as a result  
of improper installation.  
Replacement of any consumable item or accessory . These include but are not limited to: plugs,  
cables, batteries, light bulbs, fluorescent tubes and starters, covers and filters.  
Replacement of any removable parts made of glass or plastic.  
THIS GUARANTEE WILL NOT APPLY IF THE APPLIANCE HAS BEEN USED IN COMMERCIAL OR  
NON-DOMESTIC PREMISES.  
5 Year Parts Guarantee  
Hotpoint also offers you a free 5 year parts guarantee. This additional guarantee is conditional on you  
registering your appliance with us and the parts being fitted by one of our authorised engineers. There  
will be a charge for our engineer's time. To activate the extra parts warranty on your appliance, simply call  
our registration line on 0870 6092094 (ROI 01 230 0800).  
Extended Guarantees  
We offer a selection of repair protection plans that enable you to fully cover yourself against the expense  
of repair bills for the life of your policy. To find the ideal plan for you please call our advice line on 08709  
088 088 (ROI 01 230 0233).  
Free Helpdesk Service  
We have a dedicated team who can provide free advice and assistance with your appliance if you  
experience any technical difficulties within the first 90 days of ownership. Simply call our Hotpoint Service  
Hotline on 08709 066 066 (ROI 0818 313 413) for telephone assistance, or, where necessary, to arrange  
for an engineer to call. If we cannot resolve the technical problem we will replace your machine or, if you  
prefer, give you your money back.  
15  
 
After Sales Service  
No one is better placed to care for your Hotpoint appliance during the course of its working life than us -  
the manufacturer.  
Essential Contact Information  
Hotpoint Service  
We are the largest service team in Europe offering you access to 400 skilled telephone advisors and 1100  
fully qualified engineers on call to ensure you receive fast, reliable, local service.  
UK: 08709 066 066  
Republic of Ireland: 0818 313 413  
Please note: Our advisors will require the following information:  
Model number:  
Serial number:  
Parts and Accessories  
We supply a full range of genuine replacement parts as well as accessory products that protect and  
hygienically clean your appliance to keep it looking good and functioning efficiently throughout its life.  
UK: 08709 077 077  
Republic of Ireland: 0818 313 413  
Appliance Registration  
We want to give you additional benefits of Hotpoint ownership. To activate your free 5 year parts guarantee  
you must register your appliance with us.  
UK: 0870 6092094  
Republic of Ireland: 01 230 0800  
Indesit Company UK Ltd. Morley Way, Peterborough, PE2 9JB  
Indesit Company Unit 49 Airways Industrial Estate,Dublin 17  
Recycling & Disposal Information  
As part of Hotpoint's continued commitment to helping the environment, Hotpoint reserves the right to use  
quality, recycled components to keep down customer costs and minimise material wastage.  
Please dispose of packaging and old appliances carefully. To minimise the risk of injury to children, remove the  
door, plug and cut the mains cable off flush with the appliance. Dispose of these parts separately to ensure  
that the appliance can no longer be plugged into a mains socket, and the door cannot be locked shut.  
June 2005  
195.052.928.00  
 

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