Instructions for Installation and Use
Electric Oven
Models: SD 52K - SD 52 I
To the Installer
Before installation fill in the product details on the back cover of this book.
The information can be found on the rating plate.
To the User
You must read the instructions prior to installing and using the appliance and
then retain them for future reference.
Introduction
Your new electric oven is guaranteed* and will give lasting service. This guarantee is only applicable if the appliance has
been installed in accordance with the installation instructions detailed in this booklet.
To help make best use of your cooking equipment, please read this booklet carefully.
The oven is designed specifically for domestic use and responsibility will not be accepted for use in any other installation.
Note:When the oven is first used, an odour may be omitted - this will cease after a short period of use.
To help remove the 'new' smell, heat the empty oven to maximum temperature for a minimum of two to three hours,
keeping the door/s closed. Ensure that the room is well ventilated (eg. open a window or use an extractor fan) and that
persons who may be sensitive to the odour avoid any fumes. It is suggested that any pets be removed from the room
until the smell has ceased.
This odour is due to any temporary finish on oven linings and elements and any moisture absorbed by the insulation.
*The guarantee is subject to the provisions that the appliance:
(a) Has been used solely in accordance with this booklet.
(b) Has been properly connected to a suitable supply voltage as stated on the rating plate, attached to the
appliance.
(c) Has not been subjected to misuse or accident or been modified or repaired by any person other than the
manufacturers authorised employee or agent.
(d) Has been correctly installed.
3
Close-up view
E
A
G
10
20
120
110
100
30
40
50
H
90
80
60
70
B
I
C
F
A. Control Panel
B. Cooking mode selection knob
C. Cooking temperature selection knob
G. Oven Rack
H. Guides for sliding the racks or dripping pan in and
out
E. Oven indicator light (only available on certain models)
- When lit, it indicates the ovens is heating up to the
temperature set.
I. End Cooking Time Knob (only available on certain
models)
F. Dripping Pan or Baking Sheet
4
How to use your appliance
This multi-function oven combines the advantages of tra-
ditional convection ovens with those of the more modern
fan assisted models in a single appliance.
It is an extremely versatile appliance that allows you to
choose easily and safely between 5 different cooking
modes. The various features offered by the oven are se-
lected by means of selector knob “B” and thermostat “C”
situated on the control panel.
can be used at the same time, following the instructions in
the section entitled: “Cooking On More Than One Rack”.
This fan assisted mode is particularly recommended for
dishes requiring a gratin finish or for those requiring con-
siderably prolonged cooking times, such as for example:
lasagne, pasta bakes, roast chicken and potatoes, etc…
Moreover, the excellent heat distribution makes it possi-
ble to use lower temperatures when cooking roasts. This
results in less loss of juices, meat which is more tender
and a decrease in the loss of weight for the roast.The fan
assisted mode is especially suited for cooking fish, which
can be prepared with the addition of a limited amount of
condiments, thus maintaining their flavour and appear-
ance.
Notice: The first time you use your appliance, we recom-
mend that you set the thermostat to the highest setting
and leave the oven on for about half an hour with nothing
in it, with the oven door shut. Then, open the oven door
and let the room air.The odour that is often detected dur-
ing this initial use is due to the evaporation of substances
used to protect the oven during storage and until it is in-
stalled.
Desserts:the fan assisted mode is also perfect for baking
leavened cakes.
Moreover, this mode can also be used to thaw quickly
white or red meat and bread by setting the temperature to
80 °C. To thaw more delicate foods, set the thermostat to
60°C or use only the cold air circulation feature by setting
the thermostat to 0°C.
Notice: Place the dripping pan provided on the bottom
shelf of the oven to prevent any sauce and/or grease from
dripping onto the bottom of the oven only when grilling
food or when using the rotisserie (only available on cer-
tain models). For all other types of cooking, never use the
bottom shelf and never place anything on the bottom of
the oven when it is in operation because this could dam-
age the enamel.Always place your cookware (dishes, alu-
minium foil, etc. etc.) on the grid provided with the appli-
ance inserted especially along the oven guides
“Top” oven c
Position of thermostat knob “C”: Between 60°C and Max.
The top heating element comes on.
This mode can be used to brown food at the end of cook-
ing.
Grill d
Position of thermostat knob “C”: Max
Notice: to use the oven in manual mode (not using the
end cooking time programmer), the 9 symbol must be
aligned with the reference mark on the control panel.
The top central heating element comes on.
The extremely high and direct temperature of the grill
makes it possible to brown the surface of meats and roasts
while locking in the juices to keep them tender.The grill is
also highly recommended for dishes that require a high
temperature on the surface: beef steaks, veal, rib steak,
filets, hamburgers etc...
Cook food with the oven door ajar.
Some grilling examples are included in the “Practical Cook-
ing Advice” paragraph.
Convection Mode a
Position of thermostat knob “C”: between 60°C and Max.
On this setting, the top and bottom heating elements come
on. This is the classic, traditional type of oven which has
been perfected, with exceptional heat distribution and re-
duced energy consumption. The convection oven is still
unequalled when it comes to cooking dishes made up of
several ingredients. Excellent results are achieved when
preparing veal or beef-based dishes as well (braised meats,
stew, goulash, wild game, ham etc.) which need to cook
slowly and require basting or the addition of liquid. It none-
theless remains the best system for baking cakes as well
as fruit and cooking using covered casserole dishes for
oven baking.When cooking in convection mode, only use
one dripping pan or cooking rack at a time, otherwise the
heat distribution will be uneven. Using the different rack
heights available, you can balance the amount of heat
between the top and the bottom of the oven. Select from
among the various rack heights based on whether the dish
needs more or less heat from the top.
Fan Assisted Grill e
Position of thermostat knob “C”:between 60°C and 200°C.
The top central heating element and the fan come on.This
combination of features increases the effectiveness of the
unidirectional thermal radiation of the heating elements
through forced circulation of the air throughout the oven.
This helps prevent food from burning on the surface, al-
lowing the heat to penetrate right into the food. Excellent
results are achieved with kebabs made with meats and
vegetables, sausages, ribs, lamb chops, chicken in a spicy
sauce, quail, pork chops, etc.
Cook food in “fan assisted grill mode” with the oven
door shut.
This mode is also ideal for cooking fish steaks, like sword-
fish, tuna, grouper, stuffed cuttlefish etc.
Fan Assisted Mode b
Position of thermostat knob “C”: Between 60°C and Max.
The heating elements, as well as the fan, will come on.
Since the heat remains constant and uniform throughout
the oven, the air cooks and browns food uniformly over its
entire surface.With this mode, you can also cook various
dishes at the same time, as long as their respective cook-
ing temperatures are the same. A maximum of 2 racks
5
How to use your appliance
End CookingTime Knob (I) (only available on certain
The oven light
models)
Set knob “B” to the 8 symbol to turn it on. It lights the
oven and stays on when any of the electrical heating ele-
ments in the oven come on.
Some models are equipped with a timer program to control
when the oven shuts off during cooking.To use this feature,
you must wind the “I” knob one full turn in the clockwise
Cooling ventilation
direction 4 ;Then, turn the knob in the counter-clockwise
In order to cool down the exterior of the appliance, some
models are equipped with a cooling fan which comes on
automatically when the oven is hot.
When the fan is on, a normal flow of air can be heard
exiting between the oven door and the control panel.
Note: When cooking is done, the fan stays on until
the oven cools down sufficiently.
direction 5, to set the time by matching up the indicator
on the control panel with the number of minutes on the
knob.
At the end of the programmed length of time, the timer will
sound and automatically turn off the oven.
Attention: to use the oven in manual mode without the
cooking control timer, match the indicator on the control
panel with the 9 symbol on the timer knob.
When the oven is not in use, the cooking control timer can
be used like a normal timer.
6
How to KeepYour Oven in Shape
How to remove the oven door
For a more thorough clean, you can remove the oven
door. Proceed as follows:
Before cleaning your oven disconnect it from the power
supply.
To extend the life of your oven, it must be cleaned
frequently, keeping in mind that:
•
•
open the door fully;
lift up and turn the small levers situated on the two
hinges;
•
•
Do not use steam equipment to clean the appliance.
the enamelled or stainless steel parts should be
washed with lukewarm water without using any abra-
sive powders or corrosive substances which could ruin
them; Stainless steel could get stained. If these stains
are difficult to remove, use special products available
on the market. After cleaning, it is advisable to rinse
thoroughly and dry.
•
•
grip the door on the two external sides, shut it slowly
but not completely;
pull the door towards you, pulling it out of its seat;
Reassemble the door by following the above procedures
backwards.
1
2
3
•
the inside of the oven should preferably be cleaned
immediately after use, when it is still warm, with hot
water and soap; the soap should be rinsed away and
the interior dried thoroughly. Avoid using abrasive de-
tergents (for example cleaning powders, etc…) and
abrasive sponges for dishes or acids (such as
limescale-remover, etc…) as these could damage the
enamel. If the grease spots and dirt are particularly
tough to remove, use a special product for oven clean-
ing, following the instructions provided on the packet.
if you use your oven for an extended period of time,
condensation may form. Dry it using a soft cloth.
there is a rubber seal surrounding the oven opening
which guarantees its perfect functioning. Check the
condition of this seal on a regular basis. If necessary,
clean it and avoid using abrasive products or objects
to do so. Should it become damaged, please contact
your nearest After-sales Service Centre. We recom-
mend you avoid using the oven until it has been re-
paired.
Replacing the Oven Lamp
•
Disconnect the oven from the power supply by means
of the omnipolar switch used to connect the appliance
to the electrical mains; or unplug the appliance if the
plug is accessible;
•
•
•
•
Remove the glass cover of the lamp-holder;
Remove the lamp and replace with a lamp resistant to
high temperatures (300°C) with the following charac-
teristics:
-
-
-
Voltage: 230/240 V
Wattage 25W
Type E14
•
Replace the glass cover and reconnect the oven to
the mains power supply.
•
•
never line the oven bottom with aluminium foil, as the
consequent accumulation of heat could compromise
the cooking and even damage the enamel.
clean the glass door using non-abrasive products or
sponges and dry it with a soft cloth.
7
Practical Cooking Advice
When using this mode, place the grid on the 2nd or 3rd
The oven offers a wide range of alternatives which allow
you to cook any type of food in the best possible way.With
time you will learn to make the best use of this versatile
cooking appliance and the following directions are only a
guideline which may be varied according to your own per-
sonal experience.
oven rack from the bottom (see cooking table) then, to
prevent fat and grease from dripping onto the bottom of
the oven and thus smoke from forming, place a dripping-
pan on the 1st rack from the bottom.
Important: always use the “fan assisted grill” with the
oven door shut. This will allow you both to obtain excellent
results and to save on energy (approximately 10%).
When using this mode, we advise you to set the thermostat
to 200°C, as it is the most efficient way to use the grill,
which is based on the use of infrared rays. However, this
does not mean you cannot use lower temperatures, simply
by adjusting the thermostat knob to the desired tempera-
ture.
Preheating
If the oven must be preheated (this is generally the case
when cooking leavened foods), the “fan assisted” mode
bcan be used to reach the desired temperature as quickly
as possible in order to save on energy.
Once the food has been placed in the oven, the most
appropriate cooking mode can then be selected.
Therefore the best results when using the grill modes
are obtained by placing the grid on the lower racks
(see cooking table) then, to prevent fat and grease
from dripping onto the bottom of the oven and smoke
from forming, place a dripping-pan on the 1st oven
rack from the bottom.
Cooking on More Than One Rack
If you have to cook on more than one rack at the same
time, use only the “fan assisted mode” b which is the
only one that is appropriate for this type of cooking.
•
•
The oven is fitted with 5 racks. During fan assisted
cooking, use two of the three central racks; the lowest
and highest racks receive the hot air directly and
therefore delicate foodstuffs could be burnt on these
racks.
Baking Cakes
When baking cakes, always place them in a preheated
oven. Make sure you wait until the oven has been
preheated thoroughly (the red light “E” will turn off). Do
not open the oven door during baking to prevent the cake
from dropping. In general:
As a general rule, use the 2nd and 4th rack from the
bottom, placing the foodstuffs that require greater heat
on the 2nd rack from the bottom. For example, when
cooking meat roasts together with other food, place
the roast on the 2nd rack from the bottom and the more
delicate food on the 4th rack from the bottom.
When cooking foodstuffs that require differing times
and temperatures, set a temperature that is somewhere
between the two temperatures required, place the more
delicate food on the 4th rack from the bottom and take
the food requiring less time out of the oven first.
Use the dripping pan on the lower rack and the grid on
the upper;
•
•
Pastry is too dry
Increase the temperature by 10°C and reduce the
cooking time.
Pastry dropped
Use less liquid or lower the temperature by 10°C.
Using the Grill
This multi-function oven offers you 2 different grilling
modes.
Pastry is too dark on top
Use the “grill” mode d, with the oven door ajar, placing
the food under the centre of the grill (situated on the 3rd
or 4th rack form the bottom) because only the central part
of the top heating element is turned on.
Use the bottom rack (1st from the bottom), placing the
dripping pan provided to collect any sauce and/or grease
and prevent the same from dripping onto the oven bottom.
When using this mode, we recommend you set the
thermostat to the highest setting. However, this does not
mean you cannot use lower temperatures, simply by
adjusting the thermostat knob to the desired temperatu-
re.
Place it on a lower rack, lower the temperature, and
increase the cooking time.
Cooked well on the inside but sticky on the
outside
Use less liquid, lower the temperature, and increase
the cooking time.
The pastry sticks to the pan
Grease the pan well and sprinkle it with a dusting of
flour or use greaseproof paper.
Setting e “fan assisted grill”, only with the oven door
shut, is extremely useful for grilling foods rapidly, as the
distribution of heat makes it possible not only to brown
the surface, but also to cook the bottom part.
Moreover, it can also be used for browning foods at the
end of the cooking process, such as adding that gratin
finish to pasta bakes, for example.
I used more than one level (in the function
"ventilated oven") and they are not all at the same
cooking point
Use a lower temperature setting. It is not necessary to
remove the food from all the racks at the same time.
8
Practical Cooking Advice
Cooking Pizza
Cooking Fish and Meat
When cooking white meat, fowl and fish, use temperature
settings from 180 °C to 200 °C.
For red meat that should be well done on the outside while
tender and juicy in the inside, it is a good idea to start with
a high temperature setting (200°C-220°C) for a short time,
then turn the oven down afterwards.
In general, the larger the roast, the lower the temperature
setting.Place the meat on the centre of the grid and place
the dripping pan beneath it to catch the fat.
Make sure that the grid is inserted so that it is in the centre
of the oven. If you would like to increase the amount of
heat from below, use the low rack heights. For savoury
roasts (especially duck and wild game), dress the meat
with lard or bacon on the top.
For best results when cooking pizza, use the “fan
assisted “ b mode:
•
•
Preheat the oven for at least 10 minutes;
Use a light aluminium pizza pan, placing it on the grid
supplied with the oven. If the dripping pan is used, this
will extend the cooking time, making it difficult to get a
crispy crust;
•
•
Do not open the oven door frequently while the pizza
is cooking;
If the pizza has a lot of toppings (three of four), we
recommend you add the mozzarella cheese on top
halfway through the cooking process.
•
When cooking pizza on two racks, use the 2nd and
4th with a temperature of 220°C and place the pizzas
in the oven after having preheated it for at least 10
minutes.
9
Practical Cooking Advice
Selector knob
setting
Weight
(in kg)
Cooking rack
position from
bottom
Preheating time Thermostat Cooking
Food to be cooked
(minutes)
knob
time
setting
(minutes)
1 Convection
Duck
Roast veal or beef
Pork roast
Biscuits (short pastry)
Tarts
1
1
1
-
3
3
3
3
3
15
15
15
15
15
200
200
200
180
180
65-75
70-75
70-80
15-20
30-35
a
1
2 Fan
assisted
Pizza (on 2 racks)
Lasagne
Lamb
Roast chicken + potatoes
Mackerel
Plum-cake
Cream puffs (on 2 racks)
Biscuits (on 2 racks)
Sponge cake (on 1 rack)
Sponge cake (on 2 racks)
Savoury pies
1
1
1
1
1
2-4
3
2
2-4
2
2
2-4
2-4
2
2-4
3
15
10
10
10
10
10
10
10
10
10
15
220
200
180
180
180
170
190
180
170
170
200
15-20
30-35
50-60
60-75
30-35
40-50
20-25
10-15
15-20
20-25
25-30
b
1
0.5
0.5
0.5
1.0
1.5
3 Top Oven
c
Browning food to perfect
cooking
-
3/4
15
220
-
4 Grill
Soles and cuttlefish
Squid and prawn kebabs
Cod filet
Grilled vegetables
Veal steak
Cutlets
Hamburgers
Mackerels
Toasted sandwiches
1
1
1
1
1
1
1
1
n.° 4
4
4
4
3/4
4
4
4
4
4
5
5
5
5
5
5
5
5
5
Max
Max
Max
Max
Max
Max
Max
Max
Max
8-10
6-8
10
10-15
15-20
15-20
7-10
15-20
2-3
d
With rotisserie (where
present)
Veal on the spit
Chicken on the spit
Lamb on the spit
1.0
1.5
1.0
-
-
-
5
5
5
Max
Max
Max
80-90
70-80
70-80
5 Fan
Grilled chicken
1.5
1.5
3
3
5
5
200
200
55-60
30-35
assisted grill Cuttlefish
e
With rotisserie (where
present)
Veal on the spit
Chicken on the spit
Chicken (on the spit) +
potatoes (roasted)
Lamb on the spit
1.5
2.0
1.5
-
-
-
-
2
-
5
5
5
5
5
200
200
200
200
200
70-80
70-80
70-75
70-75
70-80
1.5
NB: cooking times are approximate and may vary according to personal taste. When cooking using the grill or fan
assisted grill, the dripping pan must always be placed on the 1st oven rack from the bottom.
10
Safety Is A Good Habit To Get Into
To maintain the efficiency and safety of this appliance, we recommend that you do the following:
•
•
only call the Service Centres authorised by the manufacturer
always use original spare parts
•
When handling the appliance, we recommend you
always use the purpose provided handles recessed
into the sides of the oven to prevent harming
people or damaging the appliance itself.
This appliance is designed for non-professional, house-
hold use and its functions must not be changed.
These instructions are only valid for the countries
whose symbols appear on the manual and the serial
number plate.
The electrical system of this appliance can only be used
safely when it is correctly connected to an efficient
earthing system in compliance with current safety
standards.
-
-
Using adapters, multiple sockets and/or extension
leads;
Attempting to install or repair the appliance without the
assistance of qualified personnel.
•
•
Qualified personnel must be contacted in the
following cases:
-
-
-
Installation (following the manufacturer’s instructions);
When in doubt about operating the appliance;
Replacing the electrical socket when it is not compat-
ible with the appliance plug.
•
•
Service Centres authorised by the manufacturer
must be contacted in the following cases:
-
-
-
If in doubt about the soundness of the appliance after
removing it from its packaging;
If the power supply cable has been damaged or needs
to be replaced;
If the appliance breaks down or functions poorly; ask
for original spare parts.
When the appliance is in use, the heating elements
and some parts of the oven door become extremely
hot. Make sure you don’t touch them and keep chil-
dren well away.
The following items are potentially dangerous, and
therefore appropriate measures must be taken to
prevent children from coming into contact with
them:
-
-
-
It is a good idea to do the following:
-
-
Only use the appliance to cook food and nothing else;
Check the soundness of the appliance after it has been
unpacked;
Disconnect the appliance from the electrical mains if it is
not functioning properly and before cleaning or perform-
ing maintenance;
When left unused, unplug the appliance form the elec-
tricity mains and turn off the gas tap (if foreseen);
Use oven gloves to place cookware in the oven or when
removing it;
Always grip the oven door handle in the centre as the
extremities of the same may be hot due to any hot air
leaks;
Controls and the appliance in general;
Packaging (bags, polystyrene, nails, etc.);
The appliance itself, immediately after use of the oven
or grill due to the heat generated;
The appliance itself, when no longer in use (potentially
dangerous parts must be made safe).
-
-
-
-
-
Avoid the following:
-
-
-
Touching the appliance with wet parts of the body;
Using the appliance when barefoot;
Pulling on the appliance or the supply cable to unplug
it from the electrical outlet;
-
-
-
Improper or dangerous operations;
Obstructing the ventilation or heat dissipation slots;
Allowing power supply cables of small appliances to
come into contact with the hot parts of the appliance;
Exposing the appliance to atmospheric agents such
as rain, or sunlight;
-
-
Make sure the knobs are in the “•”/”o” position when the
appliance is not in use.
Cut the power supply cable after disconnecting it from
the mains when you decide not to use the appliance any
longer.
-
-
-
Using the oven for storage purposes;
Using flammable liquids near the appliance;
•
The manufacturer may not be held responsible for any
damage due to:incorrect installation, improper, incorrect
and irrational use.
11
Instalation
The appliance must be installed only by a qualified
The panels of the adjacent cabinets must be made of heat-
resistant material. In particular, cabinets with a veneer ex-
terior must be assembled with glues which can withstand
temperatures of up to 100 °C.
In compliance with current safety standards, contact with
the electrical parts of the oven must not be possible once
it has been installed.
All parts which ensure the safe operation of the appliance
must be removable only with the aid of a tool.
For the correct centring of your appliance, position the 4
tabs on the sides of the oven in correspondence with the
4 holes on the perimeter of the frame. In particular, if the
cabinet side panel:
person in compliance with the instructions provided.
The manufacturer declines all responsibility for improper
installation which may harm persons and animals and
damage property.
Important: The power supply to the appliance must be
cut off before any adjustments or maintenance work is
done on it.
Installation of Built-in Ovens
In order to ensure that the built-in appliance functions prop-
erly, the cabinet containing it must be appropriate. The
figure below gives the dimensions of the cut-out for instal-
lation under the counter or in a wall cabinet unit.
•
•
•
is 20 mm thick: the removable part of the tab must be
removed (Fig. A);
is 18 mm thick: use the first groove, which is factory-
set (Fig. B);
is 16 mm thick: use the second groove (Fig.C)
N.B.: Installation in compliance with the consumption declaration
Fig. A
Fig. B
Fig. C
To fasten the oven to the cabinet, open the door of the
oven and attach it by inserting the 4 wooden screws into
the 4 holes located on the perimeter of the frame.
In order to ensure adequate ventilation, the back panel of
the cabinet unit must be removed. Installing the oven so
that it rests on two strips of wood is preferable. If the oven
rests on a continuous, flat surface, there must be an ap-
erture of at least 45 x 560 mm.
560 mm.
12
Electrical Connection
Electrical connection
Power cable supply connection to the electrical
The electrical connection to the mains must be made on
the appliance. The power voltage and frequency are as
indicated on the rating plate.
mains:
We recommend you use a power supply cable which is
long enough to allow you to take the oven out of its recess
in the event of maintenance operations (only use HAR - H
05 - RRF quality cables fitted with a plug conforming to the
regulations in force.
WARNING:THIS APPLIANCE MUST BE EARTHED.
Connecting the power supply cable
To open the terminal board:
The plug must be accessible at all times.
• Using a screwdriver, press on the tabs situated on each
side of the terminal board cover.
• Pull open the terminal board cover.
Unplug the appliance before all operations, even when
replacing the oven lamp.
Using the appliance without correct earthing is highly
dangerous.
To connect the power supply cable, proceed as follows:
•
•
•
Unscrew the cable clamp screw and the contact screws
L-N-6.
Fastenthewiresbeneaththescrewheadsusingthefollowing
colourscheme:Blue (N)Brown(L)Yellow-Green6
Fasten the power supply cable in the corresponding
cable clamp and close the cover.
IMPORTANT:
After connecting the appliance to the flexible cable, tighten
all the screws on the terminal board.
Electrical Connection:
This appliance conforms to the following EEC
Directives:
4
N
2
L
LowVoltage Equipment
73/23/EEC
93/68/EEC
Voltage Frequency:230V-1+N 50Hz
Fuse Section: 16A
Electromagnetic Compatibility
89/336/EEC
93/68/EEC
2
Supply cable: 3x1.5mm
Inner dimensions of the oven:
You can connect your oven to the system means of a
terminal board. Refer to above information for the
minimal cable sections and the calibration of the
protective elements according to the connection.
If the appliance is installed with a junction box, an
omnipolar circuit breaker - with a minimum contact
opening of 3mm - should be installed between the
appliance and the mains.
width
depth
height
43.5cm
40.0cm
32.0cm
Inner volume of the oven:
56 lt
Voltage and frequency of power supply:
230-240V~
50/60Hz
2250-2400W
ENERGY LABEL
Directive 2002/40/EC on the label of electric ovens
Norm EN 50304
Energy consumption for Forced convection
heating mode: b Fan assisted
DeclaredenergyconsumptionforNaturalconvectionClass
heating mode: a Convection
13
After Sales Service
"No company is better positioned to offer an after sales service on a
Hotpoint appliance than us - the manufacturer"
As part of our commitment to you, all Hotpoint appliances have the added benefit of a fully inclusive parts
and labour guarantee for the first 12 months. In addition to this you also have the advantage of free
replacement parts for the first 5 years when fitted by a Hotpoint
engineer. When the 12 months parts and labour guarantee expires we offer the following after sales
service options:
Repair Service and Information Help Desk
UK: 08709 066066
Republic of Ireland: 1850 302 200
Note: Our operators will require the Model number and the Serial number of your appliance
Available 364 days a year with a fast, effective and value for money service. We have the largest white
goods repair service in the UK with over 1000 of our own fully trained engineers. All repairs include a
parts and labour guarantee for 12 months from the date of the repair.
If you require any information or have any questions about your appliance, our operators are on hand with
help and advice.
All this ensures that you will receive the best available after sales service possible.
Extended Warranties
UK: 08709 088 088
Republic of Ireland: 1850 502 200
Whether you have just one or a number of Hotpoint appliances in your kitchen, we offer two service cover
plans to give you total peace of mind.
l Repair Protection Plan - FREE service repairs for a single Hotpoint appliance during the period of cover.
l Kitchen Cover - FREE service repairs for all your Hotpoint appliances less than 8 years old.
Genuine Parts and AccessoriesUK: 08709 077 077
Republic of Ireland: (01) 842 6836
A wide range of genuine parts and accessories are available from our hotline or through our web site.
Genuine parts and accessories, extended warranties and service repairs are all
available on our web-site at:
14
Guarantee
"Satisfaction guaranteed or your money back"
We give you a unique 'satisfaction guaranteed' promise - valid for 90 days - after you have
purchased your Hotpoint appliance. If there is a technical problem simply call Hotpoint Repair service or
visit our web-site at www.hotpointservice.co.uk and where necessary, we will arrange for an engineer to
call. If the technical problem is not resolved under this guarantee, we will replace your machine or, if
you prefer, give you your money back.
All Hotpoint appliances carry a fully inclusive 12 month parts and labour guarantee as well as free replacement
parts for the first 5 years provided that they are fitted by a Hotpoint engineer.
Guarantee terms and conditions
Your guarantee is only applicable in the United Kingdom or Republic of Ireland and is subject to the following
provisions that your appliance:
l
Has been installed and used correctly in accordance with this instruction booklet.
l
Has been used solely for domestic purposes and is located on domestic premises (ie. not for commercial
or trade use).
l
Has been properly connected to a suitable electrical supply voltage as stated on the appliance rating
plate.
l
Has not been subject to misuse, accident, modified or repaired by anyone other than one of our own
service engineers.
For pre purchase information on any other Hotpoint product call: 08701 50 60 70
Recycling & Disposal Information
As part of Hotpoint's continued commitment to helping the environment, Hotpoint reserves the right to use
quality recycled components to keep down customer costs and minimise material wastage.
Please dispose of packaging and old appliances carefully.
To minimise risk of injury to children, remove the door, plug and cut mains cable off flush with the appliance.
Dispose of these parts separately to ensure that the appliance can no longer be plugged into a mains socket,
and the door cannot be locked shut.
15
Key Contacts
After Sales Service
Over 1200 trained specialists, directly employed by us, ensure that you can have complete confidence in
both the appliances and services we offer.
Repair Service and Information Desk
UK: 08709 066 066
(Open 8 to 8 Mon - Fri, 8.30 to 5.30 Sat, 10 to 4 Sun & Bank Holidays)
Republic of Ireland: 1850 302 200
Note: Our operators will require the following information:
Model number:
Serial number:
Extended Warranties
UK: 08709 088 088
(Open 8 to 8 Mon - Sun)
Republic of Ireland: 1850 502 200
Genuine Parts and Accessories
UK: 08709 077 077
(Open 8-30 to 5-30 Mon - Fri & 9 to 12 Sat)
Republic of Ireland: (01) 842 6836
Merloni Elettrodomestici UK Ltd, Morley Way, Peterborough, PE2 9JB.
195.043.668.01
08-2004 Part no. FP139 - 01
|