HP Hewlett Packard Laptop 355385 001 User Manual

Software Guide  
HP Notebook Series  
Document Part Number:355385-001  
November 2003  
This guide explains how to manage notebook power, use  
multimedia software, and update or restore system software. It  
also provides instructions for using the Setup and support  
utilities.  
 
1 Power  
Standby, Hibernation and Shutdown . . . . . . . . . . . . . . . . 1–2  
Setting Power Preferences . . . . . . . . . . . . . . . . . . . . . . . 1–11  
Accessing Power Options Window. . . . . . . . . . . . . 1–11  
Displaying Power Meter Icon on Taskbar. . . . . . . . 1–11  
Setting or Changing a Power Scheme . . . . . . . . . . . 1–12  
Using a Security Password . . . . . . . . . . . . . . . . . . . 1–12  
Processor Performance Controls . . . . . . . . . . . . . . . . . . 1–13  
Accessing Windows XP Processor Controls. . . . . . 1–13  
Software Guide  
iii  
 
Contents  
2 Security  
Using HP and Windows Passwords. . . . . . . . . . . . . . 2–3  
Using Other Device Security . . . . . . . . . . . . . . . . . . . . . 2–11  
Using System Information. . . . . . . . . . . . . . . . . . . . 2–12  
3 Multimedia  
Observing the Copyright Warning . . . . . . . . . . . . . . 3–2  
Using Hotkeys and Quick Launch Buttons  
(Select Models) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–2  
HP Image Zone (Select Models) . . . . . . . . . . . . . . . . 3–4  
InterVideo Home Theater (Select Models) . . . . . . . . 3–5  
Reprogramming the Quick Launch Buttons  
(Select Models) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–5  
iv  
Software Guide  
 
Contents  
Using DVD Region Settings . . . . . . . . . . . . . . . . . . . 3–7  
Using InterVideo WinDVD Creator (Select Models) . . . 3–8  
Recovery Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–8  
Restoring to a Restore Point . . . . . . . . . . . . . . . . . . 4–10  
Repairing or Reinstalling Drivers . . . . . . . . . . . . . . . . . 4–11  
Repairing or Reinstalling Applications . . . . . . . . . . . . . 4–12  
Reinstalling Applications from Your  
Hard Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–12  
Reinstalling Applications from the Driver  
Recovery CD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–13  
Software Guide  
v
 
Contents  
Navigating and Selecting in the Setup Utility . . . . . 4–20  
Exiting the Setup Utility . . . . . . . . . . . . . . . . . . . . . 4–23  
Using the Help and Support Center . . . . . . . . . . . . . . . . 4–23  
Using Support Telephone Numbers. . . . . . . . . . . . . . . . 4–25  
Obtaining Support Telephone Numbers . . . . . . . . . 4–25  
Preparing to Call Technical Support . . . . . . . . . . . . 4–26  
Index  
vi  
Software Guide  
 
1
Power  
Selecting a Power Source  
The notebook can run on internal power from a battery pack or  
on external power from an AC adapter and other devices. The  
following table describes the best power source for general tasks.  
Task  
Use This Power Source:  
Work in most software  
applications.  
Charged battery pack in the  
notebook.  
External power, such as an  
AC adapter or optional  
HP Notebook Expansion Base.  
Charge or calibrate a battery  
pack in the notebook.  
External power, such as an  
AC adapter or optional HP Notebook  
Expansion Base.  
For more details, refer to the  
“Battery Packs” chapter in  
the Hardware Guide on  
this CD.  
Install or modify system  
software or write to any  
drive media.  
External power, such as an  
AC adapter or optional HP Notebook  
Expansion Base.  
Software Guide  
1–1  
 
       
Power  
Standby, Hibernation and Shutdown  
This section describes Standby, Hibernation, and shutdown,  
and explains when to implement them. Standby and Hibernation  
are energy-saving features that can be initiated by you or by  
the system.  
The amount of time a battery pack can hold a charge to support  
Standby or Hibernation varies by notebook configuration and  
the condition of the battery pack.  
Standby  
Standby reduces power to system components that are not in use.  
When Standby is initiated, your work is saved in random access  
memory (RAM) and the screen is cleared. When you resume  
from Standby, your work returns to the screen where you left off.  
Saving your work before initiating Standby is not usually  
necessary, but it is a recommended precaution.  
When the notebook is in Standby, the power/Standby light  
blinks.  
Hibernation  
Hibernation saves system memory to the hard drive, takes a  
snapshot of the notebook image, and shuts down the notebook.  
When you resume from Hibernation, your work returns to the  
screen exactly as you left it.  
CAUTION: If the configuration of the notebook system is changed during  
Hibernation, resuming operation from Hibernation may not be possible.  
When the notebook is in Hibernation:  
Ä
Do not add or remove memory modules.  
Do not insert or remove the hard drive.  
Do not connect or disconnect external devices.  
Do not insert or remove any drive media.  
Do not change the notebook configuration.  
1–2  
Software Guide  
 
               
Power  
CAUTION: To prevent loss of data during a low-battery condition,  
Ä
Ä
do not disable Hibernation when the battery pack is in a low-battery  
condition.  
CAUTION: If Hibernation is disabled, the system does not  
automatically save your system memory when the notebook reaches  
a critical low-battery condition.  
When possible, save your work before initiating Hibernation so  
that no data is lost. Do not change the notebook configuration  
during Hibernation.  
If a power-on password has been set, the password must be  
entered to resume from Hibernation. If you cannot resume from  
Hibernation when power is restored to the system, you will be  
prompted to delete the restoration data and proceed with system  
boot. Unsaved data will be lost.  
Hibernation is enabled by default, but can be disabled. To verify  
that Hibernation is enabled, select Start > Control Panel >  
Performance and Maintenance > Power Options. Then select the  
Hibernate tab. Make sure that the Enable Hibernation check box  
is selected.  
Shutdown  
Shutdown turns off the notebook. Whether to leave a battery pack  
in the notebook or in storage depends on how you work.  
Leaving the battery pack in the notebook enables the battery  
pack to charge whenever the notebook is connected to  
external power and also protects your work during a power  
outage.  
A battery pack in the notebook discharges more quickly, even  
when the notebook is turned off, than a battery pack that has  
been removed from the notebook and is stored in a cool, dry  
location.  
Software Guide  
1–3  
 
   
Power  
Choosing Standby, Hibernation or  
Shutdown  
Your choice of Standby, Hibernation, or shutdown will depend on  
how you work. The amount of time a battery pack can support  
Standby or Hibernation or hold a charge varies by notebook  
configuration and the condition of the battery pack. A fully  
charged new battery pack can typically support Standby for up to  
48 hours and Hibernation for several weeks.  
When Resuming After a Short Interval  
Initiate Standby for shorter intervals of inactivity and Hibernation  
for longer intervals or for more power conservation.  
Initiating Standby clears the screen and uses less power than  
leaving the notebook on, and your work returns quickly to  
the screen when you resume from Standby.  
Initiating Hibernation clears the screen and uses much less  
power than Standby. Returning to work saved in Hibernation  
takes longer than returning to work saved in Standby, but it is  
faster than returning to your place manually after restarting  
the notebook.  
When Resuming After a Week or More  
If the notebook will be idle for a week or more, shut down the  
notebook to extend the life of an inserted battery pack. If you  
remove the battery pack during this time, store it in a cool, dry  
location.  
When External Power Supply Is Disrupted  
or Uncertain  
If an external power supply is uncertain or disrupted—for  
example, because of an electrical storm—save your work, and  
then initiate Hibernation or shut down the notebook.  
1–4  
Software Guide  
 
       
Power  
When Using Infrared or Drive Media  
CAUTION: To prevent possible video and audio degradation and loss  
of audio or video playback functionality, do not initiate Standby or  
Hibernation while using drive media.  
Ä
Standby and Hibernation interfere with the use of infrared  
communication and drive media. Infrared is included on select  
notebook models.  
If the notebook is in Standby or Hibernation, you cannot  
initiate an infrared transmission.  
If Standby or Hibernation is accidentally initiated while drive  
media (such as a diskette, disk, CD, or DVD) is in use:  
Your playback may be interrupted.  
You may see a warning message: “Putting the computer  
into Hibernation or Standby may stop the playback. Do  
you want to continue?” Select No.  
Resume from Hibernation or Standby by briefly pressing  
the power button.  
Audio and video may resume, or you may need to restart  
the media.  
Standby, Hibernation and Shutdown  
Procedures  
This section explains the default Standby, Hibernation, and  
shutdown procedures and includes information about turning the  
display on or off. Refer to the illustration that most closely  
matches your notebook.  
Software Guide  
1–5  
 
     
Power  
Identifying Power Controls and Indicators  
In this guide, the function keys are capitalized (Fn, F5). The  
function keys on your keyboard may be lowercase (fn, f5).  
1 Power button  
2 Power/Standby light  
3
Fn+F5 hotkey (to initiate Standby)  
Identifying power controls and indicators  
1–6  
Software Guide  
 
     
Power  
Identifying power controls and indicators  
Software Guide  
1–7  
 
Power  
Using the Default Power Settings  
The following tables describe the default power settings on the  
notebook. You can change many of these settings according to  
your preferences. If you want to change the default settings, see  
“Setting Power Preferences” later in this chapter.  
Turning the Notebook or Display On or Off  
Task  
Procedure  
Results  
Turn on the  
notebook.  
Press the power button.  
Power/Standby light  
turns on.  
Pressing the power  
Operating system  
loads.  
button returns the  
notebook to “on” from  
Standby, Hibernation,  
or shutdown.  
Shut down the  
notebook.*  
For Windows XP  
Professional: Select Start >  
Shut Down > Shut Down.  
Power/Standby light  
turns off.  
Operating system  
shuts down.  
For Windows XP Home:  
Select Start > Turn off  
Computer > Turn off.  
Notebook turns off.  
Turn off the  
display if the  
notebook is  
closed while  
power is on.  
No action required.  
Closing the notebook  
activates the display switch  
that turns off the display.  
*If the system is unresponsive, and you are unable to shut down the notebook  
with these procedures, press and continue to hold down the power button for at  
least 4 seconds. See “Using Emergency Shutdown Procedures” later in this  
chapter.  
1–8  
Software Guide  
 
             
Power  
Initiating or Resuming from Hibernation  
Task  
Procedure  
Result  
User-initiated  
Hibernation.  
With the notebook on:  
Power/Standby light  
turns off.  
Briefly press the power  
button  
Screen clears.  
-or-  
Select Start > Shut  
Down > Hibernate. (If the  
Hibernate option is not  
displayed, press and  
hold shift.)  
In the Power Options  
window, you can  
change the default  
settings for the power  
button or the display  
switch.  
System-initiated  
Hibernation  
(with Hibernation  
enabled).  
If the notebook is running on  
external power, the system will  
not initiate Hibernation.  
If the notebook is running on  
battery power, the system  
initiates Hibernation:  
Power/Standby light  
turns off.  
Screen clears.  
After 30 minutes of  
notebook inactivity, or  
When an inserted battery  
pack reaches a critical  
low-battery condition  
(3 percent of a full charge  
remaining).  
Resume from  
user-initiated or  
system-initiated  
Hibernation.  
Press the power button.  
Power/Standby light  
turns on.  
If Hibernation was  
Your work returns to  
the screen.  
initiated by a critical  
low-battery condition,  
attach AC power or a  
charged battery pack  
to resume.  
Software Guide  
1–9  
 
     
Power  
Initiating or Resuming from Standby  
Task  
Procedure  
Result  
User-initiated  
Standby.  
With the notebook on:  
Power/Standby light  
blinks.  
Press Fn+F5, or  
Screen clears.  
Select Start > Shut  
Down > Standby.  
System-initiated  
Standby.  
If the notebook is running on  
external power, the system will  
not initiate Standby.  
If the notebook is running on  
battery power, the system  
will initiate Standby after  
10 minutes of notebook  
inactivity.  
Power/Standby light  
blinks.  
Screen clears.  
Resume from  
user-initiated or  
system-initiated  
Standby.  
Briefly press the power button,  
TouchPad, left or right  
TouchPad button, or any  
keyboard key.  
Power/Standby light  
turns on.  
Your work returns to  
the screen.  
Using Emergency Shutdown Procedures  
If the notebook is unresponsive to the Microsoft® Windows®  
shutdown procedure, try one of the following emergency  
shutdown procedures:  
If the notebook is running Windows XP Professional, press  
ctrl+alt+del. Select Shut down from the drop-down list, and  
then select OK.  
If the notebook is running Windows XP Home or does  
not respond to ctrl+alt+del, press and hold the power button  
for 5 seconds.  
Press Fn+power button.  
Unplug the notebook from external power and remove the  
battery pack.  
1–10  
Software Guide  
 
             
Power  
Setting Power Preferences  
and power button settings, can be changed in the Power Options  
window. For example, you can set an audio alert to warn you  
when the battery reaches a low-power condition.  
On some notebook models, processor performance can also  
be managed in the Power Options window. For details, see  
“Processor Performance Controls” later in this chapter.  
Accessing Power Options Window  
To access the Power Options window:  
Select the Power Meter icon on the taskbar, or  
Select Start > Control Panel > Performance and  
Maintenance > Power Options.  
Displaying Power Meter Icon on Taskbar  
To show the Power Meter icon on the taskbar:  
1. Access the Power Options window (see previous section).  
2. Select the Advanced tab.  
3. Select the Always Show Icon on the Taskbar check box.  
4. Select the OK button.  
The Power Meter icon changes shape to indicate whether  
the notebook is running on battery power or external power.  
Select the icon at any time to display the Power Options window.  
If you cannot see an icon that you have placed on the taskbar, the  
icon may be hidden. Select the arrow or thick vertical bar on  
the taskbar and expand to view the icons.  
Software Guide  
1–11  
 
           
Power  
Setting or Changing a Power Scheme  
The Power Schemes tab in the Power Options window assigns  
power levels to system components. You can assign different  
schemes depending on whether the notebook is running on a  
battery pack or AC power.  
You can also set a Power Scheme that initiates Standby or turns  
off the display or hard drive after a time interval (timeout) that  
you specify.  
To set or change a Power Scheme:  
1. Access the Power Options window (see previous section).  
2. Select the Power Schemes tab.  
3. Select options from the drop-down list.  
4. Select Save As and name the new Power Scheme.  
5. Select OK.  
Using a Security Password  
You can add a security feature that prompts you for a password  
when the notebook turns on or resumes from Standby or  
Hibernation.  
To set a password prompt:  
1. Access the Power Options window.  
2. Select the Advanced tab.  
3. Select the Prompt for password when the computer resumes  
from Standby check box.  
4. Select OK.  
For more information about using security passwords, see “About  
Power-On Passwords” in Chapter 2.  
1–12  
Software Guide  
 
         
Power  
Processor Performance Controls  
Windows XP Home and Windows XP Professional provide  
unique software that allows the user to control processor  
performance. The CPU (central processing unit) speed can be set  
for optimal performance or for optimal power conservation.  
For example, the software can be set to trigger an automatic  
change in processor speed when the power source changes  
between AC power and battery power, or when notebook use  
changes between active and idle.  
Accessing Windows XP Processor Controls  
To access Windows XP Home and Windows XP Professional  
processor performance controls, select Start > Control Panel >  
Performance and Maintenance > Power Options > Power  
Schemes.  
The user sets the desired Power Scheme and that, in turn, sets the  
processor controls. Each Power Scheme for AC power or battery  
power equates to one of the following processor levels:  
None: Always runs at the highest performance state.  
Adaptive: Performance state is selected based on CPU  
demand.  
Degrade: Starts at lowest performance state, then uses linear  
performance reduction (stop clock throttling) as the battery  
discharges.  
Constant: Always runs at the lowest performance state.  
Software Guide  
1–13  
 
   
Power  
When you choose a Power Scheme, you are setting the AC power  
and battery power modes shown in the following table. No other  
user intervention is required to control the performance of your  
notebook processor.  
Power Scheme  
Home/Office Desk  
Portable/Laptop  
Presentation  
AC Power  
None  
Battery Power  
Adaptive  
Adaptive  
Degrade  
Adaptive  
Adaptive  
None  
Always On  
None  
Minimal Power  
Management  
Adaptive  
Adaptive  
Max Battery  
Adaptive  
Degrade  
1–14  
Software Guide  
 
2
Security  
This chapter describes some of the security features that may be  
provided on your notebook. For information about Windows XP  
Home or Windows XP Professional security features, refer to  
your operating system documentation.  
Software Guide  
2–1  
 
   
Security  
Security Features Quick Reference  
To Protect Against This Risk Use This Feature  
Unauthorized use of the notebook  
QuickLock and power-on  
password  
Unauthorized access to the Setup  
utility  
Administrator password  
Unauthorized access to the  
System Information  
processor serial number and other  
system identification information  
Software viruses  
Norton AntiVirus software  
Unauthorized removal of the  
notebook  
Security cable slot (used with an  
optional security cable)  
The purpose of security  
solutions is to act as a  
deterrent. These  
solutions do not prevent  
the product from being  
mishandled or stolen.  
Your notebook also has a DriveLock security feature. For more  
information about this feature, refer to the notebook’s online Help  
and Support Center by selecting Start > Help and Support.  
2–2  
Software Guide  
 
   
Security  
About Passwords  
Forgotten Passwords  
Most security features use passwords. When you set a password,  
write it down and store it in a secure location.  
If you forget your power-on password or Administrator  
password, you cannot start the notebook or resume from  
Hibernation until an authorized service provider resets the  
notebook. Refer to the Worldwide Telephone Numbers  
booklet included with the notebook to contact an HP  
Customer Care Center.  
If you forget the DriveLock user password but know your  
DriveLock master password, you can remove DriveLock  
protection from the drive.  
If you forget both your user and master DriveLock  
passwords, the hard drive is permanently unusable.  
Using HP and Windows Passwords  
HP security features and Windows operating system security  
features work independently from each other. For example,  
a device disabled in Setup cannot be enabled in Windows.  
Also, you must use an HP password at an HP password prompt  
and a Windows password at a Windows password prompt. For  
example:  
If a power-on password is set, the power-on password (not  
a Windows password) must be entered when the notebook  
starts up or resumes from Hibernation.  
If you set Windows to prompt for a password before  
resuming from Standby, a Windows password (not a  
power-on password) must be entered to resume from  
Standby.  
Software Guide  
2–3  
 
               
Security  
An Administrator password and a Windows Administrator  
password are not interchangeable.  
However, the same word or series of letters, numerals, or  
slashes used for an HP password can also be used for another  
HP password or as a Windows password, with these  
considerations:  
HP passwords can be any combination of up to 32 letters  
and numbers and are not case sensitive.  
HP passwords must be set and entered with the same type  
of keys. For example, an HP password set with keyboard  
number keys will not be recognized if it is entered with  
internal keypad number keys. (For information about the  
internal keypad, refer to the “TouchPad and Keyboard”  
chapter in the Hardware Guide on this CD.)  
About QuickLock (Fn+F6)  
In this guide, the function keys are capitalized (Fn, F5). The  
function keys on your keyboard may be lowercase (fn, f5).  
The QuickLock operating system security feature disables the  
keyboard and displays the logon screen. QuickLock does not  
disable the TouchPad.  
Before you can use this feature, you must set a Windows system  
password. For instructions, refer to your operating system  
documentation.  
After you set your Windows system password:  
To initiate QuickLock, press the Fn+F6 hotkey.  
To disable QuickLock, enter your Windows system  
password.  
2–4  
Software Guide  
 
     
Security  
About Power-On Passwords  
A power-on password prevents unauthorized use of the notebook.  
After being set, a power-on password must be entered each time  
the notebook is turned on or restarted, or when the notebook  
resumes from Hibernation. A power-on password:  
Does not display as it is set, entered, changed, or deleted.  
Must be set and entered with the same keys. For example,  
a password set with keyboard number keys will not be  
recognized if entered with embedded keypad number keys.  
Can include up to 8 alphanumeric characters and is not  
case sensitive.  
Setting, Changing or Deleting Power-On  
Passwords  
A power-on password is set, changed, or deleted in the  
Setup utility.  
Setting a Power-On Password  
To set a power-on password:  
1. Open the Setup utility by pressing F10 while the “Press  
<F10> to enter setup” prompt is displayed in the lower left  
corner of the screen.  
2. Select Security from the menu bar. (To select a menu, use  
the arrow keys.)  
3. Select the Power-On Password field.  
4. Type the password in the Enter New Password field, and then  
press enter.  
5. Type the password in the Confirm New Password field, and  
then press enter.  
Software Guide  
2–5  
 
           
Security  
6. When you are prompted to continue, press enter.  
7. To save your preferences and exit the Setup utility:  
a. Press esc (or select Exit from the menu bar).  
b. Select Exit Saving Changes.  
c. Then follow the instructions on the screen.  
Changing a Power-On Password  
To change a power-on password:  
1. Open the Setup utility by pressing F10 while the “Press  
<F10> to enter setup” prompt is displayed in the lower left  
corner of the screen.  
2. Select Security from the menu bar. (To select a menu, use  
the arrow keys.)  
3. Select the Power-On Password field.  
4. Type the current password in the Enter Current Password  
field, and then press enter.  
5. Type the new password in the Enter New Password field,  
and then press enter.  
6. Type the new password in the Confirm New Password field,  
and then press enter.  
7. When you are prompted to continue, press enter.  
8. To save your preferences and exit the Setup utility:  
a. Press esc (or select Exit from the menu bar).  
b. Select Exit Saving Changes.  
c. Then follow the instructions on the screen.  
2–6  
Software Guide  
 
Security  
Deleting a Power-On Password  
To delete a power-on password:  
1. Open the Setup utility by pressing F10 while the “Press  
<F10> to enter setup” prompt is displayed in the lower left  
corner of the screen.  
2. Select Security from the menu bar. (To select a menu, use  
the arrow keys.)  
3. Select the Power-On Password field.  
4. Type the current password in the Enter Current Password  
field, and then press enter 3 times.  
5. When you are prompted to continue, press enter.  
6. To save your preferences and exit the Setup utility:  
a. Press esc (or select Exit from the menu bar).  
b. Select Exit Saving Changes.  
c. Then follow the instructions on the screen.  
Entering Power-On Passwords  
When you turn the notebook on, restart it, or resume from  
Hibernation, you are prompted for a password. Type your  
password using the same keys you used to set the password,  
and then press enter. After 3 unsuccessful attempts to enter the  
password, you must restart the notebook to try again.  
Software Guide  
2–7  
 
 
Security  
About Administrator Passwords  
An Administrator password protects the configuration settings  
and system identification information in the Setup utility. After  
it is set, this password must be entered to access Setup. An  
Administrator password:  
Is not interchangeable with a Windows Administrator  
password, although both can use the same word or series of  
letters, numbers, or slashes.  
Does not display as it is set, entered, changed, or deleted.  
Must be set and entered with the same keys. For example,  
an Administrator password set with keyboard number keys  
will not be recognized if you enter it with internal keypad  
number keys.  
Can include any combination of up to 32 letters and numbers  
and is not case sensitive.  
Setting, Changing or Deleting Administrator  
Passwords  
An Administrator password is set, changed, or deleted in the  
Setup utility.  
Setting an Administrator Password  
To set an Administrator password:  
1. Open the Setup utility by turning on (not restarting) the  
notebook.  
2. Press F10 while the “Press <F10> to enter setup” prompt is  
displayed in the lower left of the screen.  
For navigation instructions, press F1.  
3. Select Security from the menu bar. (To select a menu, use  
the arrow keys.)  
4. Select the Administrator password, and then press enter.  
2–8  
Software Guide  
 
       
Security  
5. Type the password in the New Password field, and then  
press enter.  
6. Type the password in the Confirm New Password field, and  
then press enter.  
7. When you are prompted to continue, press enter.  
8. To save your preferences and exit the Setup utility:  
a. Press esc (or select Exit from the menu bar).  
b. Select Exit Saving Changes.  
c. Then follow the instructions on the screen.  
Your preferences are set as you exit Setup and are in effect when  
the notebook restarts.  
Changing an Administrator Password  
To change an Administrator password:  
1. Open the Setup utility by turning on (not restarting) the  
notebook.  
2. Press F10 while the “Press <F10> to enter setup” prompt is  
displayed in the lower left of the screen.  
For navigation instructions, press F1.  
3. Select Security from the menu bar. (To select a menu, use the  
arrow keys.)  
4. Select the Administrator password, and then press enter.  
5. Type the current password in the Enter Current Password  
field, and then press enter.  
6. Type the new password in the Enter New Password field, and  
then press enter.  
7. Type the password in the Confirm New Password field, and  
then press enter.  
Software Guide  
2–9  
 
 
Security  
8. When you are prompted to continue, press enter.  
9. To save your preferences and exit the Setup utility:  
a. Press esc (or select Exit from the menu bar).  
b. Select Exit Saving Changes.  
c. Then follow the instructions on the screen.  
Your preferences are set as you exit Setup and are in effect when  
the notebook restarts.  
Deleting an Administrator Password  
To delete an Administrator password:  
1. Open the Setup utility by turning on (not restarting) the  
notebook.  
2. Press F10 while the “Press <F10> to enter setup” prompt is  
displayed in the lower left of the screen.  
For navigation instructions, press F1.  
3. Select Security from the menu bar. (To select a menu, use the  
arrow keys.)  
4. Select the Administrator password, and then press enter.  
5. Type the current password in the Enter Current Password  
field, and then press enter.  
6. When you are prompted to continue, press enter.  
7. To save your preferences and exit the Setup utility.  
a. Press esc (or select Exit from the menu bar).  
b. Select Exit Saving Changes.  
c. Then follow the instructions on the screen.  
Your preferences are set as you exit Setup and are in effect when  
the notebook restarts.  
2–10  
Software Guide  
 
 
Security  
Entering Administrator Passwords  
At the Setup prompt, type your password (using the same type  
of keys you used to set the password), and then press enter. After  
3 unsuccessful attempts to enter the Administrator password,  
you must restart the notebook to try again.  
Using Other Device Security  
The Device Security feature also allows a user or administrator to  
set the system startup preferences by enabling or disabling  
notebook devices. To set system startup preferences in Device  
Security:  
1. Open the Setup utility by turning on (not restarting) the  
notebook.  
2. Press F10 while the “Press <F10> to enter setup” prompt is  
displayed in the lower left of the screen.  
3. Select Security from the menu bar. (To select a menu, use the  
arrow keys.)  
4. In the Device Security field:  
a. Select Enable/Disable floppy boot during boot time.  
b. Select Enable/Disable CD-ROM boot during boot time.  
5. To save your preferences and exit the Setup utility.  
a. Press esc (or select Exit from the menu bar).  
b. Select Exit Saving Changes.  
c. Then follow the instructions on the screen.  
Software Guide  
2–11  
 
       
Security  
Protecting System Information  
Using System Information  
System Information options allow you to:  
Display or enter the notebook serial number, asset tag, and  
ownership tag.  
Display a battery pack serial number.  
Setting System Information Options  
1. Open the Setup utility by turning on (not restarting) the  
notebook.  
2. Press F10 while the “Press <F10> to enter setup” prompt is  
displayed in the lower left of the screen.  
For navigation instructions, press F1.  
3. To view general system information, select  
Main menu > System Information.  
4. To view or enter identification values for system components,  
select Main menu > System IDs.  
5. To confirm the information or your preferences, press F10.  
6. To save your preferences and exit the Setup utility.  
a. Press esc (or select Exit from the menu bar).  
b. Select Exit Saving Changes.  
c. Then follow the instructions on the screen.  
Your preferences are set as you exit Setup and are in effect when  
the notebook restarts.  
2–12  
Software Guide  
 
       
Security  
Protecting Your Notebook  
When you use your notebook to access a network or the Internet,  
you expose the notebook to security and privacy threats in the  
form of viruses, worms, and hackers. These security and privacy  
occurrences can potentially disable the notebook operating  
system, software applications, and personal files. Using a  
combination of software and hardware security measures can  
significantly help in the prevention, the detection, and often the  
repair of these occurrences.  
Software Guide  
2–13  
 
 
Security  
Using Security Software Measures  
HP recommends that you follow these three protective security  
software measures to improve your notebook security and to  
reduce the severity of security access threats.  
Step Use this Security Measure For More Information  
1
Install antivirus software before  
connecting to the Internet or a  
network. (Some notebook  
models are shipped with  
antivirus software.)  
Microsoft:  
Symantec:  
Refer to the online Help File within  
the antivirus software.  
Keep the virus definition files up  
to date to maintain protection  
against newly discovered  
viruses.  
2
3
Install Microsoft Windows  
updates by downloading the  
updates as they become  
available.  
Install the Microsoft Internet  
Connection Firewall or an  
equivalent firewall.  
Refer to the Help and Support  
Center. Select Start > Help &  
Support. Enter “Firewall” in the  
Search field and press enter.  
Using a firewall can block access to Internet games, or to printer  
and file sharing within a network. If this occurs, you can disable  
the firewall or contact your firewall provider for configuration  
information. Disabling the firewall will leave you unprotected.  
2–14  
Software Guide  
 
   
Security  
Connecting an Optional Security Cable  
The purpose of security solutions is to act as a deterrent. These  
solutions do not prevent the product from being mishandled or  
stolen.  
Refer to the illustration that is the closest match to your notebook.  
To install an optional security cable:  
1. Loop the security cable 1around a secured object.  
2. Insert the key 2into the cable lock 3.  
3. Insert the cable lock (with the key inserted) into the security  
cable slot 4on the notebook.  
4. Turn the key counterclockwise and remove it.  
Connecting the optional security cable  
Software Guide  
2–15  
 
   
Security  
Connecting the optional security cable  
2–16  
Software Guide  
 
3
Multimedia  
Using CDs and DVDs  
This chapter provides general instructions for using select  
multimedia hotkeys and Quick Launch buttons, playing CDs  
and DVDs, and using multimedia software. Multimedia software  
applications included with your notebook vary by model.  
Protecting Playback  
CAUTION: To prevent possible video and audio degradation and loss  
Ä
of audio or video playback functionality, do not initiate Standby or  
Hibernation while using drive media.  
CAUTION: Do not insert or remove a device while running multimedia  
applications, because the application may pause or stop playing.  
Ä
If Standby or Hibernation is accidentally initiated while drive  
media (such as a diskette, disk, CD, CD-RW, or DVD) is in use:  
Your playback may be interrupted.  
You may see a warning message: “Putting the computer into  
Hibernation or Standby may stop the playback. Do you want  
to continue?” Select No.  
Resume from Hibernation or Standby by pressing the power  
button. Audio and video may resume automatically, or you may  
need to restart the media.  
Software Guide  
3–1  
 
           
Multimedia  
Observing the Copyright Warning  
It is a criminal offense, under applicable copyright laws, to make  
unauthorized copies of copyright-protected material, including  
computer programs, films, broadcasts, and sound recordings.  
This notebook should not be used for such purposes.  
Using Hotkeys and Quick Launch  
Buttons (Select Models)  
In this guide, the function keys are capitalized (Fn, F5). The  
function keys on your keyboard may be lowercase (fn, f5).  
Hotkeys are preset combinations of the Fn key and one of the  
function keys. The Fn+F9 through Fn+F12 hotkeys 1perform  
many of the same tasks as Windows Media Player or InterVideo  
WinDVD.  
To play, pause, or resume an audio CD or DVD, press the  
Fn+F9 hotkey 1.  
To stop an audio CD or DVD, press the Fn+F10 hotkey 1.  
To play the previous track of an audio CD or DVD, press the  
Fn+F11 hotkey 1.  
To play the next track of an audio CD or DVD, press the  
Fn+F12 hotkey 1.  
The 4 hotkeys work correctly with DVDs, but are not designed  
for use with video CDs (VCDs).  
For details about all of the keyboard hotkeys, refer to the  
“TouchPad and Keyboard” chapter in the Hardware Guide on  
this CD.  
Refer to the illustration that most closely matches your notebook.  
3–2  
Software Guide  
 
         
Multimedia  
Select notebook models have 2 multimedia Quick Launch  
buttons—the Picture button and the Media button—to access  
default software applications.  
To access the default photo and imaging software application,  
press the Picture button 2. This opens the My Pictures folder  
on your screen, and then launches the default photo and  
imaging software application.  
To open the default multimedia software application, press  
the Media button 3.  
Identifying the multimedia hotkeys and Quick Launch buttons  
Software Guide  
3–3  
 
 
Multimedia  
Identifying the notebook multimedia hotkeys  
HP Image Zone (Select Models)  
HP Image Zone is a digital and imaging software application.  
The application manages digital photos, scanned images, and  
video clips. It also provides tools for editing images, sending  
images to friends and family, and using images in projects and  
multimedia CDs.  
Only select models have this software. To launch HP Image Zone,  
press the Picture button. This will access the My Pictures folder  
and then launch HP Image Zone. Refer to the HP Image Zone  
online Help for feature descriptions and detailed user instructions.  
3–4  
Software Guide  
 
 
Multimedia  
InterVideo Home Theater (Select Models)  
InterVideo Home Theater is a multimedia software application.  
The application records and plays digital media content: audio  
CDs, MP3s, pictures, video clips, DVDs, and VCDs.  
Only select models have this software. To launch InterVideo  
Home Theater, press the Media button. Refer to the Home  
Theater online Help for feature descriptions and detailed user  
instructions.  
Reprogramming the Quick Launch Buttons  
(Select Models)  
A Quick Launch button can be assigned to any software  
application, an Internet or network destination, or a data file. For  
example, a Quick Launch button can be assigned to open your  
Internet browser to a favorite Web page; to open an application,  
such as Microsoft Word; or to open a specific file, such as an  
Excel worksheet.  
Button assignments can be grouped into schemes. When you  
select a scheme, only the button assignments within that scheme  
are active. Button assignments and schemes are set up, changed,  
or deleted in the Quick Launch buttons window.  
To reprogram a button:  
1. Select Start > Control Panel > Printers and Other Hardware >  
Quick Launch Buttons.  
2. On the Settings tab, select the button you want to reprogram.  
3. Type a label for the button, and then select the application,  
document, folder, or Web site you want the button to open.  
If you want an icon for the button to appear on the taskbar or on  
the desktop, select that option on the Advanced tab.  
Software Guide  
3–5  
 
     
Multimedia  
Playing Audio and Video CDs with  
Windows Media Player  
The Windows Media Player software application is included with  
the notebook operating system.  
Playing CDs  
1. Insert a CD into the optical drive and close the tray. Wait  
several seconds. If Windows Media Player does not open,  
access the software by selecting Start > All Programs >  
Windows Media Player.  
2. Select the Play button to play the CD and the Stop button to  
stop the CD, or use the hotkeys described in “Using Hotkeys  
and Quick Launch Buttons (Select Models)” in this chapter.  
To access Windows Media Player Help, select Help on the  
Windows Media Player menu bar.  
Playing DVDs and Video CDs with  
InterVideo WinDVD (Select Models)  
InterVideo WinDVD is a software application that enables you  
to play DVD movies or video CDs.  
General DVD Tips  
In addition to the instructions in the WinDVD Player Help file,  
the following tips may be useful:  
If the notebook is docked in an optional HP Notebook  
Expansion Base, dock or undock the notebook before starting  
a DVD (not while playing a DVD).  
For best playback quality, save your files and close all open  
applications before playing a DVD.  
3–6  
Software Guide  
 
                   
Multimedia  
If the DVD displays a “Playback Of Content From This  
Region Is Not Permitted” error message, change the region  
setting as described in the next section, and then restart  
the DVD.  
For more information about using WinDVD, select Help on  
the WinDVD menu bar.  
Playing DVDs or Video CDs  
To play a DVD or video CD:  
1. Insert the DVD or video CD into the optical drive.  
2. If Intervideo WinDVD does not open after a short pause,  
select Start > All Programs > InterVideo WinDVD >  
InterVideo WinDVD.  
3. Follow the instructions on the screen.  
Using DVD Region Settings  
Most DVDs that contain copyrighted files also contain region  
codes. The region codes help protect copyrights internationally.  
You can play a DVD containing a region code only if the region  
code on the DVD matches the region setting on your DVD drive.  
If the region code on a DVD does not match the region setting  
on your drive, a “Playback Of Content From This Region Is Not  
Permitted” message is displayed when you insert the DVD. To  
play the DVD, you must change the region setting on your  
DVD drive.  
CAUTION: The region setting on your DVD drive can be changed only  
Ä
5 times.  
The region setting you select the fifth time becomes the permanent  
region setting on the drive.  
The number of allowable region changes remaining on the drive is  
displayed in the Remaining Times Until Permanent field in the  
WinDVD window. The number in the field includes the fifth and  
permanent change.  
Software Guide  
3–7  
 
         
Multimedia  
Changing Region Settings  
To change the region setting on drive media:  
1. Insert the DVD into the optical drive.  
2. If the WinDVD window does not open after a short pause,  
select Start > All Programs > InterVideo WinDVD >  
InterVideo WinDVD.  
3. Select the Properties icon in the lower right corner of the  
window.  
4. Select the General tab.  
5. Select the button for the region.  
6. Select the OK button.  
Using InterVideo WinDVD Creator  
(Select Models)  
InterVideo WinDVD Creator allows you to create digital  
video movies. You can capture video from your digital video  
camcorder, edit the video, author menus and chapters, and burn  
your movie to a DVD or a video CD. Before you can create  
DVDs or video CDs on some notebook models, you must install  
this application using the InterVideo WinDVD Creator CD  
included with the notebook.  
3–8  
Software Guide  
 
       
Multimedia  
Preparing to Use InterVideo WinDVD  
Creator  
ÄCAUTION: To prevent loss of data and damage to a DVD:  
Before writing to a DVD, connect the notebook to a reliable external  
power source. Do not write to a DVD while the notebook is running  
on battery power.  
Before writing to a DVD, close all open applications (including  
screen savers and antivirus software) except InterVideo WinDVD  
Creator.  
Do not copy directly from a DVD to another DVD or from a network  
drive to a DVD. Instead, copy from a DVD or network drive to your  
hard drive, and then copy from your hard drive to the DVD.  
Do not type on the notebook keyboard or move the notebook while  
the notebook is writing to a DVD. The write process is sensitive to  
vibration.  
Choosing Recording Media  
HP recommends using high-quality media that correspond to the  
maximum speed of the optical drive. The notebook can write or  
copy to DVDs that provide one-time, non-erasable recording  
(DVD+R) or to DVDs that provide erasable recording  
(DVD+RW).  
In order to write data to a DVD, you must use a blank DVD+R  
disc or a DVD+RW disc on which the format has not been  
finalized.  
Software Guide  
3–9  
 
           
Multimedia  
Creating DVDs and Video CDs  
To open InterVideo WinDVD Creator:  
»
Select Start > All Programs > InterVideo > WinDVD Creator.  
For instructions on creating DVDs and video CDs, select Help on  
the WinDVD Creator menu bar.  
Sonic RecordNow!  
Sonic RecordNow! can be used to create backups of data or  
audio CDs or DVDs, transfer audio files from CDs to a hard  
drive, and create personalized audio CDs. RecordNow! is  
preinstalled on your notebook. For more information about  
RecordNow! capabilities and instructions on creating data and  
audio CDs and DVDs, refer to the Sonic RecordNow! Tutorial  
and online Help.  
3–10  
Software Guide  
 
   
4
Software Updates and  
Restorations  
Updating Software  
For optimal notebook performance and to make sure your  
notebook remains compatible with changing technologies, install  
the latest versions of the software provided with your notebook  
as they become available.  
To update notebook software:  
1. Prepare for any update by identifying your notebook type,  
series or family, and model.  
Prepare for a ROM (read-only memory) update by identifying  
the ROM version currently installed on the notebook.  
2. Access the updates at the HP Web site.  
3. Download and install the updates.  
The notebook ROM stores the BIOS (basic input-output system).  
The BIOS determines how the notebook hardware interacts with  
the operating system and external devices and also supports such  
notebook services as time and date.  
If your notebook connects to a network, consult with your  
network administrator before installing any software updates,  
particularly a ROM update.  
4–1  
 
             
Software Updates and Restorations  
Accessing Notebook Product Information  
To access the updates for your notebook, you will need the  
following information:  
The product category is Notebook.  
The product family name and series number are printed on  
the display bezel.  
The product name, product number, and serial number are  
provided on the Service Tag label on the bottom of unit.  
The product name, notebook model, and notebook serial number  
are also displayed in the same section of the Setup utility that  
displays ROM information, as described in the next section.  
Accessing Notebook ROM Information  
To determine whether an available ROM update is a later  
ROM version than the ROM version currently installed on  
the notebook, you need to know the version of the currently  
installed ROM.  
ROM information is displayed in the Setup utility. The Setup  
utility is a non-Windows utility that does not support the  
TouchPad.  
1. Open the Setup utility by turning on or restarting the  
notebook.  
2. Press F10 while the “Press <F10> to enter setup” prompt is  
displayed in the lower left of the screen.  
For navigation instructions, press F1.  
3. To view general system information, select Main menu >  
System Information.  
4. To view or enter identification values for system components,  
select Main menu > System IDs.  
4–2  
 
         
Software Updates and Restorations  
5. To confirm the information or your preferences, press F10.  
6. To save your preferences and exit the Setup utility.  
a. Press esc (or select Exit from the menu bar).  
b. Select Exit Saving Changes.  
c. Then follow the instructions on the screen.  
Your preferences are set as you exit Setup and are in effect when  
the notebook restarts.  
Downloading and Installing Software  
Updates  
Most software at the HP Web site is packaged in a compressed  
file called a SoftPaq. Some ROM updates may be packaged in a  
compressed file called a RomPaq. Other ROM updates may be  
provided as a CPQFlash SoftPaq.  
Most download packages contain a file named Readme.txt. A  
Readme.txt file contains detailed descriptive, installation, and  
troubleshooting information about the download. The Readme.txt  
files included with RomPaqs are English only.  
The following sections provide instructions for downloading and  
installing the following:  
A ROM update  
A SoftPaq containing an update other than a ROM update  
4–3  
 
   
Software Updates and Restorations  
Downloading and Installing ROM Updates  
CAUTION: To prevent serious damage to the notebook or an unsuccessful  
Ä
installation, download and install a ROM update only while the notebook  
is connected to reliable external power. (Do not download or install a ROM  
update while the notebook is docked or running on battery power.) During  
the download and installation:  
Do not unplug the notebook from the electrical outlet.  
Do not shut down the notebook or initiate Standby or Hibernation.  
Do not insert, remove, connect, or disconnect any device, cable,  
or cord.  
4–4  
 
     
Software Updates and Restorations  
Downloading ROM Update  
To download a ROM update:  
1. Access the page at the HP Web site that provides software for  
your notebook:  
Select Start > Help and Support, and then select a  
software update link.  
-or-  
Visit the HP Web site at:  
2. Follow the instructions on the screen to identify your  
notebook and access the ROM update you want to download.  
3. At the download area:  
a. Record the date, name, or other identifier of any ROM  
update that is later than the ROM currently installed on  
your notebook. (You may need to identify the update later,  
after it has been downloaded to the hard drive.)  
b. Record the path to the default or custom location on the  
hard drive to which the ROM package will download.  
(You may need to access the ROM package after it has  
been downloaded.)  
c. Follow the online instructions to download your selection  
to the hard drive.  
4–5  
 
Software Updates and Restorations  
Installing ROM Update  
ROM installation procedures vary. To install a ROM update,  
follow any instructions that are displayed on the screen after the  
download is complete. If no instructions are displayed:  
1. Open Windows Explorer by selecting Start > All Programs >  
Accessories > Windows Explorer.  
2. In the left pane of the Windows Explorer window:  
a. Select My Computer and then your hard drive  
designation. (The hard drive designation is typically Local  
Disk C.)  
b. Then follow the path you recorded earlier to the folder on  
your hard drive that contains the update.  
3. To begin the installation, open the folder, and then select the  
file with an .exe extension—for example, Filename.exe.  
(The ROM update installation begins.)  
4. To complete the installation, follow the instructions on the  
screen.  
After a message on the screen reports a successful installation,  
you can delete the downloaded file from the destination folder.  
4–6  
 
Software Updates and Restorations  
Downloading and Installing Other Software  
To update software other than a ROM update:  
1. Access the page at the HP Web site that provides software for  
your notebook:  
Select Start > Help and Support, and then select a  
software update link.  
-or-  
Visit the HP Web site at:  
2. Follow the instructions on the screen to identify your  
notebook and access other software you want to download.  
3. At the download area:  
a. Write down the date, name, or other identifier of the  
software you plan to download. (You will need to identify  
the update later, after it has been downloaded to the hard  
drive.)  
b. Follow the online instructions to download the software  
to the hard drive.  
4. When the download is complete, open Windows Explorer by  
selecting Start > All Programs > Accessories > Windows  
Explorer.  
5. In the left pane of the Windows Explorer window:  
a. Select My Computer and then your hard drive  
designation. (The hard drive designation is typically  
Local Disk C.)  
b. Then follow the path you recorded earlier to the folder  
on your hard drive that contains the update.  
6. To begin the installation, open the folder, select the name  
or number of the software package you have downloaded.  
4–7  
 
   
Software Updates and Restorations  
7. Select the file that includes an .exe extension—for example,  
Filename.exe. (The installation begins.)  
8. To complete the installation, follow the instructions on the  
screen.  
After a message on the screen reports a successful installation,  
you can delete the downloaded file from the HP folder.  
Recovery Procedures  
CAUTION: To prevent loss of notebook functionality, perform the  
Ä
procedures described in this section only while the notebook is connected  
to reliable external power through the AC adapter. During a software  
restoration, repair, or reinstallation:  
Do not unplug the notebook from external power.  
Do not shut down the notebook or initiate Standby or Hibernation.  
Do not insert, remove, connect, or disconnect any device, cable,  
or cord.  
4–8  
 
     
Software Updates and Restorations  
Before You Begin  
HP recommends that you try to restore your system by using the  
System Restore utility before you consider repairing or  
reinstalling your operating system.  
Perform the following restore procedures in the order presented.  
Step Description  
Refer to  
1
Return the notebook to a system The “Using the System Restore Utility”  
restore point.  
section  
2
Try to solve or diagnose the  
problem by using the Help and  
Support Center.  
Start > Help and Support > Fixing a  
problem  
3
4
5
Review troubleshooting  
procedures.  
The Troubleshooting guide on the  
Documentation Library CD  
Reinstall all HP drivers.  
The “Repairing or Reinstalling Drivers”  
section  
If you suspect the problem could The “Repairing or Reinstalling  
be caused by a preinstalled or  
preloaded application, try  
reinstalling the application.  
Applications” section  
6
7
Repair the operating system.  
The “Repairing the Operating System”  
section  
Reinstall the operating system.  
The “About Operating System  
Reinstallation” section  
4–9  
 
 
Software Updates and Restorations  
Using the System Restore Utility  
The System Restore utility enables you to safeguard your system  
files and settings by using restore points, which are restorable,  
benchmark “snapshots” of your system.  
The notebook sets restore points, called system restore points, at  
regular intervals and might set additional restore points whenever  
you change your personal settings or add software or hardware.  
Setting additional restore points manually provides additional  
protection for your system files and settings. HP recommends that  
you manually set restore points:  
Before you add or extensively modify software or hardware.  
Periodically, whenever the system is performing optimally.  
Setting a Restore Point  
To set a system restore point manually:  
1. Select Start > Help and Support > System Restore.  
2. Select Create a restore point, and then follow the instructions  
on the screen.  
Restoring to a Restore Point  
To restore the notebook to a restore point:  
1. Select Start > Help and Support > System Restore.  
2. Select Restore my computer to an earlier time, and then  
follow the instructions on the screen.  
4–10  
 
       
Software Updates and Restorations  
Repairing or Reinstalling Drivers  
All drivers required for notebook functionality can be reinstalled  
from the Driver Recovery CD included with your notebook. If  
you have not reinstalled your operating system, these drivers can  
also be reinstalled from your hard drive.  
The driver reinstallation process repairs or replaces most  
corrupted drivers and reinstalls most deleted drivers.  
To reinstall the drivers required for notebook functionality  
from your hard drive—Select Start > All Programs >  
Software Setup, and then follow the instructions on the  
screen. (When you are prompted to select the drivers you  
want to reinstall, you can select or clear the check boxes for  
some or all of the listed drivers.)  
To reinstall the drivers required for notebook functionality  
from the Driver Recovery CDWhile running Windows,  
insert the Driver Recovery CD into the optical drive, and  
then follow the instructions on the screen. (When you are  
prompted to select the drivers you want to reinstall, you can  
select or clear the check boxes for some or all of the listed  
drivers.)  
If the CD does not open within several seconds, select Start >  
Run. Type D:\SWSETUP\APPINSTL\SETUP.EXE (where D indicates  
the optical drive) into the Open text field, and then select OK.  
4–11  
 
     
Software Updates and Restorations  
Repairing or Reinstalling Applications  
All applications preinstalled or preloaded on your notebook can  
be repaired or reinstalled by using the Driver Recovery CD.  
If you have not reinstalled your operating system, some  
applications preloaded on your notebook, such as those available  
in the Software Setup utility, can also be repaired or reinstalled  
from your hard drive.  
The application reinstallation process repairs or replaces  
corrupted system files within the application and reinstalls  
deleted system files within the application.  
In most cases: If the application you are repairing or  
reinstalling is still installed on your notebook, the  
reinstallation process does not affect your settings within the  
application.  
In all cases: If an application has been deleted from your  
notebook, the reinstallation process reinstalls the application  
or utility to the factory image.  
Reinstalling Applications from Your  
Hard Drive  
To reinstall a preloaded application or utility from your hard  
drive:  
»
Select Start > All Programs > Software Setup, and then  
follow the instructions on the screen. (When you are  
prompted to select the software you want to reinstall,  
select or clear the appropriate check boxes.)  
4–12  
 
       
Software Updates and Restorations  
Reinstalling Applications from the Driver  
Recovery CD  
To reinstall a preloaded or preinstalled application from the  
Driver Recovery CD :  
»
While running Windows, insert the CD into the optical drive,  
and then follow the instructions on the screen. (When you are  
prompted to select the applications you want to reinstall,  
select or clear the appropriate check boxes.)  
If the CD does not open within several seconds, select Start >  
Run. Type D:\SWSETUP\APPINSTL\SETUP.EXE (where D indicates  
the optical drive) into the Open text field, and then select OK.  
Repairing or Reinstalling the  
Operating System  
The Operating System Recovery CD included with your notebook  
can be used to repair or to reinstall the operating system. Both  
operations might take a few hours to complete.  
Repairing the operating system preserves your data and  
settings.  
Reinstalling the operating system deletes all files on the  
notebook. After the operating system has been reinstalled,  
all drivers required for notebook functionality must be  
reinstalled. To fully restore your system, you will also need  
to reinstall all other software that is not a part of the  
operating system.  
4–13  
 
     
Software Updates and Restorations  
Repairing the Operating System  
To repair the operating system without deleting your  
personal data:  
1. Insert the Operating System Recovery CD (included with the  
notebook) into the optical drive.  
2. Turn off the notebook using the standard Windows shutdown  
procedure. If the notebook is unresponsive:  
a. If the notebook is running Windows XP Professional,  
press ctrl+alt+del. Select Shut down from the drop-down  
list, and then select OK.  
b. If the notebook is running Windows XP Home or does  
not respond to ctrl+alt+del, press and hold the power  
button for 5 seconds.  
3. Turn on the notebook by briefly pressing the power button.  
If the Operating System Recovery CD does not open after  
several minutes, the boot order settings on your notebook  
might have been changed from the default settings. For  
information about changing boot order settings, refer to the  
Boot Menu in the “Configuring Your Notebook” section in  
this chapter.  
4. When prompted, press any key to boot from CD. (After a  
few minutes, the Welcome to Setup screen is displayed.)  
5. Press enter to continue. (A Licensing Agreement screen is  
displayed.)  
6. Press F8 to accept the agreement and continue. (The Setup  
window is displayed.)  
7. Press R to repair the selected Windows installation. (The  
repair process begins.)  
After the repair process is complete, which might take a  
few hours, the notebook restarts in Windows.  
4–14  
 
     
Software Updates and Restorations  
About Operating System Reinstallation  
If you could not solve the problem by repairing the operating  
system as described in the previous section, it might be necessary  
to reinstall the operating system.  
Backing Up Your Data  
CAUTION: Personal data and any software you have installed on the  
Ä
notebook will be lost during the operating system reinstallation  
procedure described in this section. To protect your data, back up your  
data before beginning the procedure.  
To back up your data you can do any of the following:  
Purchase optional system backup software.  
Copy individual data files to storage devices other than your  
hard drive.  
Use the system backup utility available in Windows XP  
Professional:  
Select Start > All Programs > Accessories > System  
Tools > Backup.  
If you plan to select the items you want to back up, rather than  
backing up your entire system, the following suggestions might  
be helpful:  
On many notebooks, data files are stored by default in the My  
Documents folder. If you created data files in other locations,  
be sure to check all the possible locations.  
Templates are often stored in the folders of their associated  
applications. For example, a Microsoft Word template that  
you created might be stored at C:\ Program Files\ Microsoft Office\  
Templates.  
4–15  
 
       
Software Updates and Restorations  
The shortcuts on a desktop are often stored in C:\ Documents  
and Settings\ (Your User Account)\ Desktop.  
If you have customized the settings in a window, toolbar, or  
menu bar, you might want to take a screen shot of that  
element. The screen shot could be a time-saving reference  
when you begin resetting your preferences. A screen shot is a  
copy of an element on the screen. To copy the element from  
the screen and paste it into a Word document:  
a. Display the element on the screen.  
b. Copy the element or entire screen:  
To copy only the active window, press alt+prt sc.  
To copy the entire screen, press prt sc.  
c. To paste the copied image into a document, open Word,  
and then select Edit > Paste.  
Reinstalling the Operating System  
During the reinstallation, you might be prompted for your  
Product Key. Your Product Key is provided on the Microsoft  
Certificate of Authenticity label affixed to the bottom of the  
notebook.  
To reinstall the operating system using the Operating System  
Recovery CD included with the notebook:  
1. Insert the Operating System Recovery CD into the optical  
drive.  
2. Turn off the notebook by using the standard Windows  
shutdown procedure. If the notebook is unresponsive:  
a. If the notebook is running Windows XP Professional,  
press ctrl+alt+del. Select Shut down from the drop-down  
list, and then select OK.  
b. If the notebook is running Windows XP Home or does  
not respond to ctrl+alt+del, press and hold the power  
button for 5 seconds.  
4–16  
 
     
Software Updates and Restorations  
3. Turn on the notebook by briefly pressing the power button.  
If the Operating System Recovery CD does not open after  
several minutes, the boot order settings on your notebook  
might have been changed from the default settings. For  
information about changing boot order settings, refer to the  
Boot Menu in the“Configuring Your Notebook” section in  
this chapter.  
4. When prompted, press any key to boot from CD. (After a  
few minutes, the Welcome to Setup screen is displayed.)  
5. Press enter to continue. (A Licensing Agreement screen is  
displayed.)  
6. Press F8 to accept the agreement and continue. (The Setup  
window is displayed.)  
7. Press esc to continue installing a fresh copy of the operating  
system.  
8. Press enter to set up the operating system.  
9. Press C to continue setup using this partition.  
10. Select Format the partition using the NTFS file system  
(Quick), and then press enter. (A caution is displayed. The  
caution explains that formatting this drive will delete all  
current files.)  
11. Press to format the drive. (The reinstallation process begins.)  
F
After the reinstallation process is complete, which might take a  
few hours, the notebook restarts in Windows. To properly set up  
Windows, follow the on-screen instructions.  
After you reinstall the operating system, you must reinstall the  
drivers required for notebook functionality, You might need to  
reinstall drivers for some external devices.  
After you have finished reinstalling drivers, you should reinstall  
preloaded, preinstalled, and optional software.  
4–17  
 
 
Software Updates and Restorations  
Reinstalling Other Software  
After you have reinstalled drivers, you can begin to reinstall other  
software. To reinstall optional software, refer to the installation  
instructions included with the software. Installation instructions  
are usually provided on the software CD, in the CD package, or at  
the Web site of the software provider or manufacturer.  
For more information about reinstalling a specific multimedia  
application that was included with your notebook, such as Sonic  
RecordNow!, InterVideo WinDVD, or InterVideo WinDVD  
Creator, refer to the“Multimedia” chapter in the Software Guide.  
Updating Reinstalled Software  
HP strongly recommends that you update all reinstalled software.  
Depending on the settings you used on your former configuration,  
some software might have been automatically updated without  
your knowledge. Use the following update procedures as soon as  
your notebook is connected to the Internet.  
To update your operating system, select Start > Help and  
Support > Windows Update, and then follow the instructions  
on the screen.  
For information about updating the drivers on a device  
connected to the notebook, select Start > Help and Support.  
Type update device driver in the Search text field, and then press  
the enter key.  
To update optional software, follow the instructions included  
with the software. Many applications include an update  
feature that you can access from a Help button or menu item  
within the application.  
4–18  
 
Software Updates and Restorations  
Installing a Retail Version of an  
Operating System  
The Windows operating system provided on the notebook or on  
the Operating System Recovery CD is enhanced by HP. The HP  
enhancements add power and security features and provide  
supplementary support for external devices such as drives and  
PC Cards.  
CAUTION: Replacing an operating system enhanced by HP with a  
Ä
retail version of an operating system will result in the loss of all HP  
enhancements. In some cases, the loss of these enhancements might  
result in an unresponsive system or the loss of complete USB support.  
Configuring Your Notebook  
The BIOS (basic input and output system) Setup utility, which  
is also referred to as the Setup utility, helps you configure your  
notebook operation. The utility is a preinstalled, ROM-based  
information and customization utility that can be used even  
when your operating system is not working or will not load.  
Opening the Setup Utility  
The Setup utility reports information about the notebook and  
provides settings for startup, password, port, Setup utility  
appearance, and other preferences. To access most settings:  
1. Start up or restart the notebook.  
2. Before Windows opens and while the “Press <F10> to enter  
setup” prompt is displayed in the lower left corner of the  
screen, press F10.  
On some models, you must start up (not restart) the notebook to  
access the settings for a hard drive password.  
4–19  
 
             
Software Updates and Restorations  
Navigating and Selecting in the Setup Utility  
Because the Setup utility is not Windows-based, it does not  
support the TouchPad. Navigation and selection are by keystroke.  
To navigate, use the up and down arrow keys or tab.  
To select an item, use the arrow keys to select the item, and  
then press enter.  
To close a display but remain in the Setup utility, press esc.  
An on-screen guide to navigation and selection is displayed at the  
lower edge of most Setup utility submenu screens. To minimize  
keystrokes by using the alt Key Activates Accelerators feature:  
1. Press and hold alt. (A letter or number in most on-screen  
items is highlighted.)  
2. Press the keyboard key corresponding to the highlighted  
letter or number in the item you want to select.  
For example, to select an on-screen OK button, press alt.  
When the “O” in OK is highlighted, press O.  
4–20  
 
 
Software Updates and Restorations  
The following tables describe BIOS settings for the BIOS version  
at publication. If your BIOS is a different version, some settings  
may differ from those shown.  
Main Menu  
Setting  
Description  
Default  
BIOS Revision  
Shows the current BIOS  
version.  
Detected  
automatically  
System Time  
System Date  
Sets the time using 24-hour  
format. Values set take effect  
immediately.  
Detected  
automatically  
Sets the date using dd/mm/yy  
format (except English, which  
uses mm/dd/yy format).  
Detected  
automatically  
System  
Memory  
Shows the extended  
memory size.  
Detected  
automatically  
Serial Number  
Displays the serial number as  
shown on the bottom of unit.  
Detected  
automatically  
Service ID  
Displays an identifier used for  
repair service.  
Detected  
automatically  
Security Menu  
Setting  
Description  
Default  
Power-On  
Password  
Shows when a power-on  
password is set.  
Clear  
Administrator  
Password  
Shows when an administrator  
password is set.  
Clear  
4–21  
 
 
Software Updates and Restorations  
Boot Menu  
Setting  
Description  
Default  
1. Floppy  
Diskette  
Devices  
Shows the order of boot  
devices. Move the entries to  
change the order. If the  
notebook has more than one  
device in a + category, you  
can select the one scanned.  
Built-in LAN provides  
1. Floppy  
Diskette  
Drives  
2. CD-ROM  
2. CD-ROM  
3. +Hard Drive  
3. +Hard Drive  
4. Network  
Adapter  
4. Network  
Adapter  
diskless boot from a network  
server.  
Exit Menu  
Setting  
Description  
Default  
Exit Saving  
Changes  
Saves Setup changes, then  
exits and reboots.  
Clear  
Exit Discarding  
Changes  
Discards any Setup changes  
made since last save, then  
exits and reboots. Does not  
affect password, date, or time  
changes.  
Clear  
Load Setup  
Defaults  
Restores default settings, and  
remains in Setup. Does not  
affect password, date, or time  
changes.  
Clear  
4–22  
 
Software Updates and Restorations  
Restoring Setup Utility Default Settings  
To return all Setup utility settings to default values, select Exit  
menu > Load Setup Defaults. (Identification information,  
including ROM version information, is retained.)  
Exiting the Setup Utility  
The Setup utility exit options are on the Exit menu. After you  
select an option, the Setup utility closes and Windows opens.  
To close the utility and save your changes from the current  
session, select Exit Saving Changes.  
To close the utility without saving changes from the current  
session, select Exit Discarding Changes.  
Using the Help and Support Center  
To access the online Help and Support Center:  
1. Press the Fn+F1 hotkey or select Start > Help and Support.  
2. Follow the on-screen directions to select the online Help and  
Support Center feature that you need.  
The Help and Support Center provides a comprehensive online  
resource tool for contacting an HP support specialist, for  
downloading the latest software driver updates and product  
information, and for learning more about using and maintaining  
your notebook.  
In the Help and Support Center, you can:  
Learn how to use the software tools for working with your  
favorite music, video, games, and photos (select models).  
Get basic and detailed information about Windows XP for  
customizing your notebook.  
Set up your notebook for networking and for communicating  
on the Web.  
4–23  
 
     
Software Updates and Restorations  
Use administration tools to manage areas such as passwords,  
file backups, system restore, and user accounts.  
Learn how to print, fax, run performance and maintenance  
tools, and install and configure new hardware.  
Troubleshoot and fix common notebook problems.  
Protect your notebook files by using security and privacy  
features such as Norton AntiVirus software.  
Undo changes to your notebook with System Restore.  
Improve performance of your hard drive and battery pack.  
Contact an HP support specialist or use Remote Assistance to  
get additional help.  
Download the latest drivers, utilities, software updates, and  
product documentation for your notebook.  
Use tools and resources to manage and support your  
Windows operating system.  
Find compatible hardware and software.  
4–24  
 
Software Updates and Restorations  
Using Support Telephone Numbers  
Obtaining Support Telephone Numbers  
If you cannot solve a notebook problem by using the online  
Help and Support Center installed on your notebook or the  
documentation included with the notebook, you may need to  
contact HP. To obtain a list of worldwide customer support  
telephone numbers or to locate the HP office near you, use one of  
the following methods:  
Select Start > Help and Support.  
Refer to the Worldwide Telephone Numbers booklet  
(English only) included with your notebook to contact  
an HP Customer Care Center.  
Visit the HP Web site at:  
4–25  
 
     
Software Updates and Restorations  
Preparing to Call Technical Support  
To provide the fastest possible resolution of your problem, have  
the notebook and the following information available when  
you call:  
Product name, serial number, and product number are  
provided on Service Tag label affixed to the bottom of  
the notebook.  
Purchase date on the invoice.  
Conditions under which the problem occurred.  
Error messages that have been displayed.  
Operating system version number and registration number.  
To display the operating system version number and  
registration number, select Start > Control Panel >  
Performance and Maintenance > System > General.  
Brand and model of an optional printer.  
4–26  
 
 
Index  
A
AC power  
devices that supply 1–1  
using Hibernation with 1–9  
using Standby with 1–10  
Administrator password  
changing 2–8, 2–9, 2–10  
deleting 2–8, 2–9, 2–10  
entering 2–11  
Driver Recovery 4–11, 4–12  
Operating System Recovery  
4–16  
3–6  
playing, with WinDVD 3–7  
customer support 4–25  
features 2–8  
setting 2–8, 2–9, 2–10  
applications. See software;  
software updates  
D
display switch  
audio CDs, playing 3–6  
default settings 1–8  
B
backup  
procedures 4–15  
System Restore 4–10  
when to do 4–15  
battery pack  
Driver Recovery CD 4–16  
drivers  
causing CD or DVD write  
corruption 3–9  
reinstalling 4–17  
DVDs  
when to remove 1–3  
battery power vs. AC power 4–8  
BIOS (basic input output system)  
4–1  
creating with WinDVD Creator  
3–8  
DVD-R vs. DVD-RW 3–9  
playing, with WinDVD 3–7  
region settings for 3–7  
boot order 4–14  
Software Guide  
Index–1  
 
 
Index  
E
L
emergency shutdown steps 1–10  
End User License Agreement,  
operating system repair 4–14  
locked system, emergency  
shutdown steps 1–10  
F
M
Fn key, in hotkeys 3–2  
function keys 3–2  
H
Hibernation  
changing configuration during  
1–2  
notebook model, product  
default settings 1–9  
defined 1–2  
initiating 1–9  
interfering  
O
repairing 4–13  
with drive media 3–1  
with infrared or drive media  
1–5  
passwords 4–19  
combining 2–3  
DriveLock 2–3  
Windows 2–4  
playback tips 3–6  
power button  
default settings 1–8  
identifying 1–6  
power conservation  
using Hibernation 1–2  
using Standby 1–2  
power features  
setting preferences 1–11  
when to use 1–2  
hotkeys  
identifying 3–2  
QuickLock 2–4  
I
icons  
displaying power icon 1–11  
finding hidden 1–11  
InterVideo WinDVD. See  
WinDVD Creator  
K
keys  
Fn 3–2  
hotkeys 3–2  
prt sc 4–16  
displaying Power Meter icon  
1–11  
emergency shutdown 1–10  
Index–2  
Software Guide  
 
power schemes 1–12  
power-on passwords 1–12  
setting preferences 1–11  
shutting down notebook 1–8  
turning on notebook 1–8  
power settings, default 1–8  
power, AC vs battery 4–8  
power/Standby light 1–6  
power-on password  
S
power-on passwords 1–12, 2–3  
serial number, notebook 4–2  
settings, BIOS 4–21  
about 2–4  
combining with other  
passwords 2–3  
defined 2–5  
setting, changing, deleting 2–5  
2–9, 2–10  
setting Administrator password  
Q
Quick Launch buttons  
assigning 3–5  
identifying 3–3  
QuickLock 2–4  
default settings 1–8  
emergency procedures 1–10  
sleep. See Standby  
R
region settings for DVDs 3–7  
reinstalling the operating system  
4–13  
repairing the operating system  
4–13  
resetting the notebook, emergency  
shutdown steps 1–10  
restore point 4–10  
ROM  
described 4–3  
software  
repairing, reinstalling 4–12  
RomPaq 4–3  
defined 4–1  
Setup utility 4–19  
determining current version of  
4–2  
downloading and installing 4–4  
obtaining updates 4–3  
RomPaq, downloading 4–3  
SoftPaq 4–3  
updating software 4–1  
Windows Media Player 3–6  
WinDVD 3–6  
WinDVD Creator 3–8  
Software Guide  
Index–3  
 
Index  
Software Setup  
U
reinstalling applications 4–12  
reinstalling drivers 4–11  
software updates  
V
downloading and installing  
4–4, 4–7  
obtaining 4–3  
video CDs (VCDs)  
caution with media hotkeys  
3–2, 3–6  
preparing for 4–1  
Standby  
playing, with WinDVD 3–7  
default settings 1–10  
defined 1–2  
WinDVD Creator  
preparing to use 3–9  
tips for using 3–6  
interfering  
with infrared or drive media  
1–5, 3–1  
setting preferences 1–11  
when to use 1–2  
system information, using 2–12  
System Restore 4–10  
T
technical support 2–3, 4–25  
telephone numbers, service and  
support 4–25  
troubleshooting, System Restore  
4–10  
Index–4  
Software Guide  
 

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